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Operations, Logistics and Supply Chain Management Assignment

   

Added on  2020-06-04

12 Pages3017 Words70 Views
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UNDERSTANDING OPERATIONS, LOGISTICS AND SUPPLYCHAIN MANAGEMENT, UK 1
Operations, Logistics and Supply Chain Management Assignment_1

Table of ContentsIntroduction......................................................................................................................................3Review of operations.......................................................................................................................3Managing quality management process...........................................................................................6Conclusion and Recommendations................................................................................................102
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Introduction In general sense, the term logistics is mainly concerned with both materials as well as flow ofinformation. It is the basic nature of materials to flow from the suppliers from the service users.It forms as basic link between manufacturing and marketing operations. Logistics mainly dealswith inventory management, inventory and network design. Supply chain management (SCM)lays forward towards active and effective management of supply chain activities to ensuremaximum possible value and quality to the service users, The term supply chain managementdeals with factors such as product development, sourcing, production and information systems aswell. The main focus of this study lays forward towards explanation and analysis of logistics andSCM in different organisations. Hospitality sector has to make more stress on supply chain andlogistics regarding equipments as well as service. In the following discussion Freeman Hospitalhas been chosen to reflect quality service standard and logistics related approaches. Sufficientemphasis has been directed towards analysis of impacts as well Review of operationsManaging quality and service development process: As per Navimipour et al. (2015, p.60)illustrated that logistics deals mainly with appropriate planning and transportation of services aswell as goods to one location to another. It basically deals with transportation services associatedto services and products from different parts of the world as per the preference patterns anddemands of its clients and customers 3
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Figure 1: Logistics flowchart(Source: thethrivingsmalloperational process.com, 2017)In important operational process enterprises such as Freeman Hospital, Operation management teams lays emphasis towards analysis and considers many factors for improvement in Logistics operation. Raineri (2016, p.25) opined that strategies and concepts associated with SCM, lays emphasistowards active and effective management of major activities related to supply chain to ensuremaximum value and satisfaction to its service users and clients as well. Baum (2015, p.200)stated that logistics is closely related to SCM. The differences between productivity andproduction is analyzed and explained below MacDougall et al. (2015, p.120) mentioned that strategies and concepts associated with lifecycleof a product lays stress and emphasis to marketing purposes. It offers description and analysis thestagers which product passes from the time when it was first thought of launching until to thetime when it will be finally discontinued from the market. It is apparently not possible for everyproduct to reach the last stages. In operational process ventures such as Freeman Hospital,management gives importance to make important decisions regarding starting and discontinuingits products when necessity arises Service development systemService development system is also known as product management. It deals withmanagement of steps and tools for management of new as well as latest products andservices. It mainly consists and deals with series of steps including conceptualization,design development practices and marketing of its new and latest products. Boxall (2013,p.25) commented that the objective associated with service development practice laysforward towards cultivation and maintenance towards increment of market share Customer participates in the design and delivery of servicesProcess associated with participation of service users is important in service delivery practices.In operational process enterprises and domains such as Regal Marine, service users andcustomers are given an opportunity of seeking this wants. Clients are given an opportunity toseek the services of customer services representatives for discussing regarding their wants anddesires. The level of participation followed by the customer are analyzed and categorized intovarious stages such as low medium and high 4
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