Operations Management assignment : Value Stream Map

Running head: OPERATIONS MANAGEMENT
Operations Management
Name of Student:
Name of University:
Author’s Note:

OPERATIONS MANAGEMENT1
Table of Contents
Part 2................................................................................................................................................2
Introduction to Part 2.......................................................................................................................2
Identification of the critical operations management......................................................................2
Evaluation and articulation of the principles...................................................................................4
Critical evaluation of the role of operations management in the strategic management of the
organizations....................................................................................................................................6
Conclusion for Part 2.......................................................................................................................8
Reference to Part 2.........................................................................................................................10

OPERATIONS MANAGEMENT2
Part 2
Introduction to Part 2
The main discussion of the study has able to depict the principles of decisions by abiding
by the “relevant process planning, scheduling and inventory management”. The next section has
discussed on the concepts stated as per the first part and apply similar theories for reviewing the
“sample emergency service process maps of healthcare”. The study has interpreted the “Value
Stream Map” – for an Emergency Room and applied suitable methodology for presenting the
outcomes of the plan and process map. The main discussions have stated on the critical
evaluation of the role of operations management as per the strategic management formulations
and supply chain. The implementation of the various concepts on the operations management is
considered with the effective measures considered as per the optimisation of the process. The
performance benchmarking of the various types of the control techniques which are associated to
the implementation of the information flow and material flow. The information planning
performed with critical information such as patient’s history vital statistics, treatment
information and insurance information conceding the nature of injury. This model of the study
has considered the application of the various types of the method which are recognised as per the
cost of delivery.
Identification of the critical operations management
The sample operational model has reviewed the “value stream mapping of an emergency
room”. The information flow is identified with the hospital records for patient’s treatment
information and attending the physician. The necessary information is taken into account in
accordance with the “patient’s history along with the vital statistics and insurance information”.
The interconnections for enhancing the scope of the operations management is considered with
maintaining the flow of information from the hospital records and insurance company. The
sample information has been further able to include the various types of the relevant information
on the information flow from “attending nurse to doctor examining patient” (Smith, Maull, &
C.L. Ng, 2014).

OPERATIONS MANAGEMENT3
It needs to be further discerned that the factors important to evaluate the techniques
which are conducive for the improvement of the emeregency services which are considered with
fastening the emergency services, thereby ensuring minimum waiting time. Moreover,
dependability aspect is taken into consideration with promising the customer for the delivery of
the products and services. The operations management seeks to maintain the flexibility by
adapting the changes as per the nature of the organization (Rotaru, Churilov, & Flitman, 2014).
The main discussions of the study have been created as per the given flow of process.
The process map has been further seen to be discerned as per the convenience of both doctors
and patients concerning the emergency services. The various types of the discussions as per the
process may has been further based on the decision which is based on registration of the patient
at the time of arrival to patient going home. The chart presented above has been related to the
various types the depictions of the information which are seen to be based on the information
best for decision making in the operations of the emergency room. The relationship of the
decision making and the value chian as per the flow chart has been further seen to be taken into
consideration as per the for the depictions of the activities shown in the flow chart (Machado et
al., 2017).
The material flow is well thought out with the nurses going to the waiting area and the
nurse examining the patient. Some of the main activities are also seen with doctors examining
the patient. The main considerations or the material flow is evident with the nurses arranging for
the “the medical supplies, doctor testing the patient and giving information on departing
instructions”. The material flow is taken into account with the patients going to home. The
various types of the other considerations are related to the “impact of different level of the
information flow for the patients” (Anand & Gray, 2017).
The main considerations are taken into account with the availability of rooms and
diagnosis supply needs. These factors associated to the supply of the “goods and services, quality
management, capacity design, location, job design and overall supply chain management”. The
flow chart is considered with the best flow of the operations during an emergency which is
considered as per the remodelling and strategizing the process for achieving the highest quality.
The process model can depict the configuration of the different types of the process relevant for