Operations Management: A Case Study of CC Music

Running head: OPERATIONS MANAGEMENT
Operations Management: A Case Study of CC Music
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OPERATIONS MANAGEMENT1
Table of Contents
Part A: Analysis – Business Process Models and strategy analysis................................................2
1. Business Process Models.........................................................................................................2
1.1 Existing Business process of CC Music (As-Is Model)....................................................2
1.2 Proposed Business process for CC Music (To-Be Model)................................................4
2. Strategic analysis for CC Music..............................................................................................5
Part B: Open Source Software Comparison Table..........................................................................7
Part C: Report................................................................................................................................10
1. Introduction............................................................................................................................10
2. Current situation of the CC music company..........................................................................11
3. Roadmap................................................................................................................................12
3.1 Proposed changes.............................................................................................................13
3.2 Selection of software solution.........................................................................................14
3.3 Implementation process...................................................................................................14
4. Conclusion.............................................................................................................................14
5. Recommendations..................................................................................................................15
Part D: Reflective Report...............................................................................................................15
References......................................................................................................................................17

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Part A: Analysis – Business Process Models and strategy analysis
1. Business Process Models
1.1 Existing Business process of CC Music (As-Is Model)
Figure 1: Model for illustrating existing Business process of CC Music (As-Is Model)
(Source: Created by Author)

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Description of the existing business process of CC Music
In figure 1, the illustration has been drawn on the present business processes that are
being carried out by CC Music. Presently, the organization is conducting their business processes
manually which is a bit difficult and cumbersome. The manual processing also requires a great
deal of time and may be even inaccurate. The business processes such as booking of gigs,
promotional events or other occasional events are handled manually by the organization. Mainly,
bands and clients are the external entities or stakeholders associated with the organization. The
associated entities are not confined within any time limit and may vary upon situation. There is
no involvement of audience as stakeholder in present business processes of the organization.
Hence, there is a need to make some improvements in the existing business processes of CC
Music.

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1.2 Proposed Business process for CC Music (To-Be Model)
Figure 2: Model for illustrating proposed Business process of CC Music (To-Be Model)
(Source: Created by Author)