Sustainable Supply Chain Management Strategy

This assignment requires the creation of strategies for maintaining sustainability in a company's supply chain. It emphasizes the importance of monitoring suppliers, conducting research on future aspects, identifying market opportunities, and ensuring effective use of resources for long-term growth and success.

Operations management

Table of Contents
ASSIGNMENT TASK 1.................................................................................................................1
EXECUTIVE SUMMARY.............................................................................................................1
INTRODUCTION...........................................................................................................................2
1. Difference between aspects of Boing and Airbus in relation to operations management..2
2. Examination of the need to make any change in the plan..................................................4
3. Operations strategy to solve the problems of Boeing.........................................................5
4. Evaluation of supply management practices......................................................................6
5. Management of project by using PERT and Gantt chart....................................................7
6. Tools that are used by Boeing and Airbus..........................................................................9
7. Role of IT in both the companies.....................................................................................10
CONCLUSION AND RECOMMENDATIONS..........................................................................11
REFERENCES..............................................................................................................................13
ASSIGNMENT TASK 2...............................................................................................................14
INTRODUCTION.........................................................................................................................14
1 Supply chain strategies that impact positively on the organization’s operations strategy14
2. Push and pull systems can aid the organization in eliminating waste..............................15
3.3 Initiatives that supply chain management can adopt for firm quality improvement:.....17
4. Tools to improve the strategies...........................................................................................2
5. scope in relation to strategy for the future sustainability...................................................2

ASSIGNMENT TASK 1
EXECUTIVE SUMMARY
Operations management is the process in which the various process that are undertaken in
the business are managed. In the given report the strategies in relation to this are compared in
between Airbus and Boeing. There are various issues that are faced by Boeing 787 which are
described here together with the reasons due to which it is happening. Both the companies are
big competitors of each other and also covers most of the aviation sector. Dreamliner is facing
various issues in relation to supply and quality of the services and they are also discussed in this
report. The quality is the issue because it is not being able to be controlled and this due to the
factor that company is having large number of suppliers from whom it will be obtaining its
products. There are various other issues also which are faced like the company is not able to
maintain the safety and this was because of the lack of time as the whole process that was
involved in this project was delayed and no time was left for this aspect to be taken into
consideration. The comparison has been made among both the companies on the basis of the
tools and the manner in which management is done. By the performance is evaluated and in the
basis of the findings various suggestions are also provided below with the help of which the
issues that are identified will be resolved by the company. There are various proposals which are
to be evaluated by the company so that the best among them can be chosen and also it is needed
that it should be completed on time and for that there are various techniques which can be used
in order to determine the time that shall be taken and they are PERT or CPM in which the
shortest duration is identified. In the global economy there are various technological
advancements which are to be used by the company and they are also included in the report. All
of the tools which are used by the companies have been entered in the given assignment.
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INTRODUCTION
In all the business there are various activities that are required to be performed and it is
very necessary that they should be managed in the most effective manner (Heizer, 2016). This
whole process is known as operations management. In this there is the requirement that plan
should be changed and it will be examined. The supply chain management that are followed in
the company will be evaluated and any improvements that are to be made in them will also be
discussed together with the manner in which that can be done. In order to find the time taken by
the project PERT will be used and Gantt chart will be prepared with the help of it. Also the role
of information technology will be considered that can be used by the company so that
performance can be improved.
1. Difference between aspects of Boing and Airbus in relation to operations management.
In the process of operations management there are various functions that are to be
performed so that the available resources can be used and be converted into the finished
products. It is necessary that scope of it should be understood so that the management can be
done in better manner (Slack, 2015).In any business the most important operation that is to be
undertaken is the production and there are various such factors due to which it will be affected
such as demand and supply, economies and various market conditions, so it is needed that proper
plan should be formulated by taking the different estimates in relation to the future period.
After this it shall be noted that in the process of production labour will be required and
also machinery and for that it will be needed that the available manpower should be allocated to
the various functions so that they can be managed effectively. For this purpose it will be needed
to identify that how much employees or workers will be required and then they should be
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recruited by using suitable manner. In order to face the competition, quality will be have to be
maintained as then only customer loyalty will be achieved that is most important in order to
retain them. For this purpose proper control shall be established so that quality in the products
can be established.
It has been analysed that there are four major factors with the help of which the
operations management will be done and they will include consideration of the cost that will be
associated with the purchases that will be made and also the other cost that will be incurred in the
process of its storage. Then quality maintenance will be required and standards that are set
should be achieved (Barratt, Choi and Li, 2011). The relations shall be maintained on good note
and by this the suppliers will not create any problems for the company. Also the information
system will be required to be maintained so that with the help of it company will be benefited
and also the supplier will be gaining from it.
Boeing was also using the operations management and in this various decisions are
required to be made in relation to various aspects. It will be identified that whether the product
will be manufactured by itself or it have to be purchased from some outside company. There are
various factors that will be affecting the decision of the company and they are that if the
company will not be having adequate resources and skills then it will choose to outsource the
work (Krajewski, Ritzman and Malhotra, 2013). By this the cost will be saved or it can also be
said that company don't want distract itself and focus on other competencies.
The main reason due to which the failure was resulted in Boeing 747 was that it was a
new experience for the company and it was not having any knowledge in this field. The material
that was used in this was different from what was used in the past as it was required to be more
efficient and quieter. It was outsourced by the company due to the same reason as it was not
having any prior experience in handling the new materials. Due to this reason almost 65% of the
parts of the plane have been outsources to different countries in the world and this was done with
the intention to achieve the customers confidence. On the contrary to this Airbus also used this
method of outsourcing but in its case the parts that were outsourced were only limited to 25%. so
the main problem that arise was due to this process.
In addition to this the fire that took place in earlier year has also caused harm as by that
the battery problem has arise due to which the quality of them was affected. So it can be said that
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these were the problems and also due to them delay was caused by which the schedule that was
made was not followed.
In case of the management of operations there are various problems which will have to be
dealt by the company so that proper work can be carried out and for that it will be required that
they shall be identified on timely basis. The main problems that are discovered in the given case
are that as the products were outsourced so it was needed that they should be tested but this was
not done so company has to face problems due to it. Also there was no proper follow up system
established due to which mismanagement was faced. All of them together led to the failure of
Dream liner.
2. Examination of the need to make any change in the plan.
Due to the various problems that have arisen, there was the need that the plan in relation
to the operations shall be modified. The aircraft named dreamliner that was made has been a
failure so there was an urgent requirement that change shall be introduced in which the
perspective of all will be considered. Change will be required in various areas and they are
described here under.
 In the manufacturing process of the company there will need of the various material and
they will be obtained from the suppliers. For this reason it will be required that supplier
chain management shall be considered (Peng and Lai, 2012). If it will be dealt with in the
appropriate manner then the problem in relation to the supply will not be arising. Also as
the material that will be supplied by them will be checked so there will be no issue that
will have to be faced in relation to quality of that. Due to this reason this area will be
provided the required focus.
 The process that was adopted by the company will require that proper risk management
shall be done as the parts are outsourced to the other countries so there will be high
amount of risk that will be involved in it. The risk in relation to various aspects such as
finance and market will be taken into consideration.
 In the production of aircraft that is a very complex process there are various elements that
are involved and there are required to be considered. It shall be ascertained that whether
all the elements are working in harmony with each other or not. This is one of the major
issue that will have to be faced. If they will be identified in advance than it will not be
problem and they will be solved in the advance so there will be no risk that will have to
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be faced in relation to it. If they will not be considered before the launching then the
problems will be arise in after stages which will more harmful for the company.
 It is required that strategic management shall be maintained in the better manner. In this
the cost will be reduced and that will be the the main aspect to be taken into view. In this
there are different approaches that will be used in relation to the products that will be
developed for the first time and management has not been able to understand them in the
proper manner. So it will be needed that with the use of strategic management the market
will be understood in the better manner and the new product will be developed in the new
manner by which the problems will not be faced in the future.
 In order to avoid the problem of delay that is faced by it there will be need that
prevention shall be established from bullwhip (Hill and Hill, 2012). The main reason of
this is that information is not proper that is provided in the supply process.
 The main problem is in relation to the delay and in order to overcome this it will be
required that proper management system shall be established about the material that will
be procured and also planning shall be made about how should the production be carried
out.
 Company shall consider re engineering so that quality of the product can be improved
and it can be made successful.
3. Operations strategy to solve the problems of Boeing.
There are some problems that are faced by Boeing 787 dream-line project. Delay in the
outsourcing process that is material and inputs are not comes in time (Subramanian and
Ramanathan, 2012). Substantial are to exported to different part of country so heavily losses are
received by company. Due to the unanticipated shortage of person, the burden comes on
provider for fast delivery of material so the company are not done their work properly. Strikes
and lockouts are made by labours against outsourcing done by company. Company pressurise
their workers to bring together of material with thousand of deficiency. Boeing identify some
operational strategies to solve the problem of this project that is:
Six Sigma:Company implementing six sigma with a purpose to achieve the reduction of
variations and stabilise certain processes. They help their providers for steady operation due to
alteration.
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Supply chain management :If company are not received the receipt of items from suppliers this
process has helped. It is a strategic method to optimise resource allocation.
Checklist:This plan is to helpful for company like it arrange all the things that unit want to do, to
find out information relate to subject. It identify and verify the list of items that organisastion
made.
Flowchart:Company draw a diagram that represent algorithm,work flow process .These charts
are also used in investigating,documenting,managing a process in different piece of land.
Pareto analysis: This technique is helpful for company to identify the causes that need to be
addressed to resolve the battle.
Fisher model:Organisation also used this model for the objective to define the relationship
between real and nominal interest rate during period of inflation. In this duration company
material are hardly to purchased in large number.
After the problems are identified it will be required that steps shall be taken so that they
can be resolved in the most effective manner. Boeing will be required to establish a system of
production in its own company so that it will not have to outsource the parts and by this it will be
ensured that the work will be completed in time and also the quality of the products will be
maintained. It shall also be taken into consideration that the communication between company
and supplier shall be maintained so that there is proper coordination and they will be able to
understand the needs of each other.
4. Evaluation of supply management practices.
Supply chain management means to outsource the procurement process, to define relation
between supplier and customer ,incorporated the supply chain designs and cooperative planning.
Currently company have large type of supply chain exist in different areas such as
beginning .middle, and bottom (Galindo and Batta, 2013). Their sustainability issues are ranges
from workers exploitation and child labour ,this may causes a deforestation, ozone depletion,
global warming.
Suggestion are provided here under:
Establish a supply chain council: The membership of council includes leader of supply chain
management, business managers, departmental; mangers, and other organisation leader. This
council worked to exit barriers to success that survive within company.
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Technology oriented work: Company choose software that they hope with more efficient . Best
selection of technology result better productivity. They provide the efficient strategies and
mechanism to get benefit from technology.
Engage in collaborative strategic sourcing: They produce better and efficient result in company.
Many customers involved in decision making process they generate feedback and suggestion for
improvement.
Optimise company stock: They continuously review the quality and quantity of company
material and strive them to keep in optimal level (Brown, Bessant and Lamming, 2013).
Financial team of organisation give effort to reduce the working capital.
Minimise risk: Company establish their policies and procedures so every worker of organisation
works in that regulations thus it is possible to reduce risk in working environment.
Take social responsibility seriously: Making purchase consumer are taking social obligation
seriously.
The chain of the Boeing was expanded to the whole world and this was one of the reason
due to which company has to suffer the losses. As suppliers were there in different countries so
there were lot of expenditures that were incurred in order to manage them and to provide them
with the material and due to this the overall cost was increased. Also there was very less amount
of control due to the outsourcing and for this it will be required that it shall not be done and this
service shall not be used so that proper control can be established.
5. Management of project by using PERT and Gantt chart.
In the process of production there are various defects that are found and they will have to
be controlled so that the corrections that are required to be made in them will be done in proper
time (Farahani, Rezapour and Kardar, 2011). For this purpose it will be required that schedule
shall be followed in proper manner. The reason due to which problems are arising will be
identified with the help of various tools so that they can be solved. The project will be required
to be completed in time and for that there are various techniques that can be used which are as
follows.
 Forecasting: This will be the method in which the forecasts will be made in relation to the
time that will be required to complete each activity and also the cost that will have to
incurred in relation to it. This can be done by using the historical data and for this
services of third party can be used.
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 The next step that will be undertaken after the forecast are made will be of planning in
which the various activities will be assigned to the different authorities. In this Gantt
chart and PERT will be used.
 The project will be required to monitored and controlled which is very important for the
company. With the help of it the company will be able to notice the delay that is made in
the project which will have to be removed after the identification.
The activities will be identified and then the pert diagram will be prepared with the help of it by
which the path with the help of which project will be completed in time will be identified and
then Gantt chart will be prepared with the use of it (Holmström, Främling and Ala-Risku, 2010).
For the better understanding of it they have been presented below.
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In any project that will be undertaken there are various paths which can be adopted in
order to complete the work. But to gain more advantage it shall be noted that the shortest path
shall be selected and that will be identified with the help of CPM. By this the manner in which
the work will be completed in the smallest duration will be known and that will be known as
critical path.
6. Tools that are used by Boeing and Airbus.
In Boeing there are various tools which are used by it and some of them are as follows:
1. management of suppliers: This is the most important aspect that is to be considered so
that the risk that is present can be allocated to them. For this reason a proper suppliers
management plan has been developed by the company.
2. Estimation of cost: This is the another technique that is used by which the cost that will
be incurred in the manufacturing of Dreamliner is ascertained. By this the cost at which
the company will not have to face the losses is determined.
3. Scheduling: In this a proper schedule is made by which the work will be completed in the
time. In the case of Boeing 787 the main problem that was faced by the company was the
delay in the project (Lewis and Brown, 2012). This method cannot be said to be bad due
to the reason that it was not successful in case of Boeing. Therefore it will be used in all
the further cases and will be made sure that it is followed in the most appropriate manner
so that the problem of delay will not be arising again.
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4. In order to maintain the trust of the shareholder's, the main tool that is used is
communication as by that all their grievances will be heard and solved and they will be
able to establish good relation.
Techniques used by Airbus.
 Management of production: In this company the management in case of production was
strong due to which it was able to ensure that all the needs and demands of the customers
are satisfied with the help of its services. It was due to the reason that proper check was
established in which all the activities were evaluated on timely basis.
 Supply management: In this it is required that the suppliers are chosen with care so that
risk can be transferred and the goods that will be supplied by them will be of best quality.
For this purpose it was ensured that this was managed in the most appropriate manner.
 Adoption of standards: In this process various standards are set that will be required to be
adopted and it will be needed that all the work is done on the basis of them so that they
can be achieved (Singhal and Singhal, 2012). By this the various activities which are not
relevant will be eliminated and also the wastage if any, will be avoided and by this there
will be reduction in cost that will be achieved.
 Forecasting: In Airbus this was the main technique with the of which estimates were
identified and then plan were made which were used by it. With the help of this
everything was managed in proper manner and company was able to deal with the
competition in the market.
 The another technique that is used by it is lean management and in this the experiences of
other manufacturers are used by the company so that their operations can be managed.
7. Role of IT in both the companies.
In the operations management there is a great role played by IT as with the help of them
the project will be tracked in the most appropriate manner (Moutinho, 2011). This will be used in
the various departments which are as follows:
 With the help of the technology company will be able to communicate with the customers
in proper manner and will be able to resolve their problems in most effective manner. It
will be using advanced ways by which customers will be provided better satisfaction.
 New software was developed by them with the use of which the supplier chain will be
managed in good way. Proper monitoring will be possible with the help of it.
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 For the further reference it is very much necessary that all the information shall be
recorded in proper manner. This will be done with the help of various programs which
will be made by using information technology. Proper documentation will help the
companies to use it in case the same situation arise in future.
 It is very important that proper planning and monitoring system shall be used and in case
of both the companies this is done with the use of technology. With the help of this the
process that is used by them becomes easy to be done.
CONCLUSION AND RECOMMENDATIONS
From the above mentioned information it can be concluded that the major problem that
was faced by Boeing was due to the outsourcing process which was undertaken by it. Because of
this the process was delayed and that resulted in failure of Dream liner 787. this could have been
avoided if all the elements that were involved would have been integrated in proper manner.
Proper supply management chain should have been established by which the work will be
completed on time and also the quality will be maintained. The company should use the in house
services and by this the problem will not be faced again.
The main recommendations that can be made to the company can be to reduce the level
of complexity that is present in their suppliers chain. Proper quality system should be established
so that it can be checked beforehand. Technology shall be used so that new innovations can be
made and for that technical experts should be hired who will provide proper assistance to the
company. The communication system shall be improved so that better understanding can be
created and also the development of core competencies shall be done within the company so that
no service of third party will be required to be taken. The work shall be done in teams and it shall
be ensured that all the members take effective part in all the activities.
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REFERENCES
Barratt, M., Choi, T. Y. and Li, M., 2011. Qualitative case studies in operations management:
Trends, research outcomes, and future research implications. Journal of Operations
Management. 29(4). pp.329-342.
Brown, S., Bessant, J. R. and Lamming, R., 2013. Strategic operations management. Routledge.
Farahani, R., Rezapour, S. and Kardar, L. eds., 2011. Logistics operations and management:
concepts and models. Elsevier.
Galindo, G. and Batta, R., 2013. Review of recent developments in OR/MS research in disaster
operations management. European Journal of Operational Research. 230(2). pp.201-
211.
Heizer, J., 2016. Operations Management, 11/e. Pearson Education India.
Hill, A. and Hill, T., 2012. Operations management. Palgrave Macmillan.
Holmström, J., Främling, K. and Ala-Risku, T., 2010. The uses of tracking in operations
management: Synthesis of a research program. International Journal of Production
Economics. 126(2). pp.267-275.
Krajewski, L. J., Ritzman, L. P. and Malhotra, M. K., 2013. Operations management: processes
and supply chains (Vol. 1). New York, NY: Pearson.
Lewis, M. A. and Brown, A. D., 2012. How different is professional service operations
management?. Journal of Operations Management. 30(1). pp.1-11.
Moutinho, L. ed., 2011. Strategic management in tourism. Cabi.
Peng, D. X. and Lai, F., 2012. Using partial least squares in operations management research: A
practical guideline and summary of past research. Journal of Operations Management.
30(6). pp.467-480.
Singhal, K. and Singhal, J., 2012. Opportunities for developing the science of operations and
supply-chain management. Journal of Operations Management. 30(3). pp.245-252.
Slack, N., 2015. Operations strategy. John Wiley & Sons, Ltd.
Subramanian, N. and Ramanathan, R., 2012. A review of applications of Analytic Hierarchy
Process in operations management. International Journal of Production Economics.
138(2). pp.215-241.
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ASSIGNMENT TASK 2
1. Introduction
In any organisation there is need that proper strategies in relation to operations. Company
is following certain strategies and their effectiveness will be determined on the basis of which
suggestions will be made so that they can be carried out in better manner. The various tools that
will be used in order to improve the different strategies will be described so that the scope about
their further sustainability can be determined. All these aspects will be covered under this report
in relation to Rolls Royce (Christopher, Tayur, Ganeshan and Magazine, 2012). The company is
famous for making aircraft engines which have some advanced features. It has the highest
efficiency and reliability in terms of operations. This has been seen that the cited company
improve their performance by using certain tools that could lead to make the company
sustainable. The cited company needs to improve their performance so that it could achieve its
pre- set objectives. The management of the cited company striving hard to attain their pre-set
objectives. There is a need to frame the strategies by the top level management in an effective
manner and management of the company needs implement their strategies within the
organisation.
2. Current strategies of the company:
They are very important as in the process of production they will be involved in all the aspects
that are present till the product is developed. As the products that are prepared by it are very
costly so the company does not maintain high level of stock. There are certain other partners also
apart from the strategic ones but they will not be having power to take part in the decision
making process of the company (Slack, 2015). They will just be the suppliers in elation to
various parts required in the engines. In Rolls Royce there are certain products which are
standard and in which high amount of reliability will be required so they are supplied by the
arms length suppliers. The physical compatibility of the product is required to be checked so that
it can be ensured that it is reliable.
The main focus of its strategies is on the protection of the environment which states that
the impact of the activities which are undertaken by it will be reduced. In the company the
strategy is developed in which new technology is developed by which products will be improved
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for the future. In the market there is great competition and it is having such policies by which
they will be able to deal with them in the most appropriate manner.
Such engines are produces by the company which have some different features in
comparison to what other competitors are providing and due to this company is maintaining good
position in the market and is able to satisfy all the needs and demands of the customers.
3 Supply chain strategies that impact positively on the organization’s operations strategy
In Rolls Royce various strategies are followed in the process of production of engines. It
has a proper suppliers chain that is followed by it. In the system there are many strategic partners
who also work with the company (Oltra and Luisa Flor, 2010). As, SCM is wast management
tool which adopts the mixed impacts of entire organisation covered in the production of goods
and services from supplier to manufacturers, manufacturers to wholesalers, wholesalers to
retailers and retailers to final consumers. With the help of SCM information , processes, ideas
and efforts are integrated in the entire supply chain management. As, this becomes more
complicated as product flows from the supplier to manufacturing and distribution sites. There are
so many benefits which gives the positive impacts for smooth functioning of the firm. These are
mentioned hereunder:
 Customer focus: all of the resources main aim to concentrates on supply chain
management by way of knowing customer, their values and their requirement as well.
This covers customers of the firm. Organisations are required to know accurately about
what customer expects from the goods or services and then are required to focus on their
efforts on satiating their expectations.
 Information flow: Firms make their efforts to invest in the company's technology which
will render access to greater amount of timely information. Information enables the entire
organisation's departments to smooth flow of decisions that will enable them to respond
quickly about the changes. Information enables the decisions of the SCM like assessment
and exploration of the alternatives. This will also improves the inventory management
system within the firm.
 Employee and management support: SCM assist in rendering support within the
management as these are highly flexible and dynamic so that they could build relation
between them. SCM facilitates the firm to build better relations that could consider the
employee and management support. Because, business are required to be change
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according to their need. This will also need to make the business sustainable. SCM helps
the business grow and prosperous.
4. Push and pull systems can aid the organization in eliminating waste
In relation to the strategies that are followed by the company, there will be certain
advantages and disadvantages which will be there (Liu and Liang, 2015). The main advantage is
that the company will be able to reduce its time as it is having the best suppliers and also it will
be able to establish the control over them. As the product that are required by it are highly
specific so there will be less number of suppliers so in case if the regular supplier is not available
then the company will have to face various problems. The level of stock is maintained at lower
level so there will be saving of the cost that is incurred in it.
All the strategies which are undertaken by the company the environment will be saved
and by this customers will have a good image about it. They are followed in such a manner by
which there will be no issues that will have to be faced and if there are any then they will also be
solved in the most effective manner. So it can be said that all of the policies of Rolls Royce are
very effective in themselves and there are only some amount of limitations that are involved in
them. Due to these reasons the company is maintaining good position in the market.
For the purpose of the evaluation of the effectiveness it will be required that proper
system shall be established by which the functions of the company will be monitored and by that
proper control will have to be established. The work will be controlled and this will be helpful
for the company as it will be achieving the benefit by this and if the objectives that have been
established are achieved with the help of the strategy then it can be said that they are effective. In
this sector there are various parts that are required to be made and for this the company is
required to use the services of others which will have its own disadvantages. For this it will be
required that proper check system shall be made so that the company can ensure that all the work
is completed on the correct time.
Push and pull system assist in managing the inventory for making the business effective
and sustainable and also assist to avoid the cost of the company. Basically, inventory control
framework aids in dividing as push or pull models (Hill, 2012). For assessing the definitions,
advantages and drawbacks of the each system that will assist a firm that will assist methods for
their firm.
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 Push system: The Push system of stock helps to manage forecasting stock requirements
to meet customers that would buy along with identifying what quantity of products
would be purchased. The organization will thus deliver enough item to take care of the
gauge demand and offer, or push, the merchandise to the purchaser. Weaknesses of the
push stock control framework are that conjectures are regularly mistaken as deals can be
capricious and fluctuate starting with one year then onto the next. Another issue with
push stock control frameworks is that if an excess of item is left in stock (Wu and Pagell,
2011). This expands the organization's expenses for putting away these merchandise.
Favorable position to the push framework is that the organization is genuinely
guaranteed it will have enough item close by to finish client orders, keeping the
powerlessness to take care of client demand for the item. A case of a push framework is
Materials Requirements Planning, or MRP. MRP joins the figurings for money related,
operations and co-ordinations arranging. It is a computer based data framework which
controls planning and requesting. It's motivation is to ensure crude merchandise and
materials required for creation are accessible when they are required.
Pull system: The control system start with the customer's order. According to this strategy, firm
make adequate products to satiate customer's orders. Pull system main advantage that there is no
need to store any stock within their firm. Therefore, they assist in limiting inventory levels and
cost of storing products.
5. Initiatives that supply chain management can adopt for firm quality improvement:
The quality is the major concern in any organisation's success as every firm needs to
consider their issues for improvement of the firm's quality. The quality of the company can be
improved by considering these issues that will allow the firm to make their business sustainable.
In the changing environment there are various tools that can be used by the company so that
improvement can be made (Zangiski, de Lima and da Costa, 2013). All the relevant information
that will be required by the company will have to be collected and and this will be done with the
help of real time information systems. Then in order to collect all the information about suppliers
ERP application will be used by which all the data will be kept at single place. Radio frequency
can also be used by the company as with the help of this detection will be made possible. In the
logistic process real time will be made available with the help of it so it will make the
management faster and efficient in relation to inventory. The material required in the process is
17

very essential so it will be required that planning will be done in relation to its requirement. So
the control will be established with the use of it.
There will be various other tools that can be used such as it will be required that better
communication shall be established among the various departments in the company so that there
will be proper coordination which will be established. By this they will be able to provide all the
relevant data that will be helpful in preparation of strategies and also if any old strategy is
required to be modified then that will also be done with the help of the available data.
There are various technologies that are available and will be used and for that it will be
required that the best among them shall be chosen. For this it will be required that they shall be
evaluated in the most appropriate manner. The customer will be satisfied in better manner and
this will prove to be beneficial for company. Such strategies shall be formulated by which the
objectives will be achieved.
In relation to the strategies that are followed by the company there are certain
improvements which are required to be made so that all the limitations that are present in them
can be removed and they can be made better. It will be required that coordination is to be
maintained among various vendors so that proper track can be kept about them. For this purpose
various measures can be used such as reports can be made or market analysis can be conducted.
It will be needed that all the problems that are faced by them should be identified so that steps
can be taken to deal with them in advance. Plans shall be made which can be used in case of
emergency. The risk that is involved in various processes will be required to be managed in most
efficient manner so that work can be carried out in best manner.
The advanced technology will have to be used by them so that new features can be added
to it by which the services will be improved and the quality of the products will be enhanced.
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In any organisation it is very important that quality shall be maintained in the best manner as by
this only the operations which will be performed by the company will become effective. For this
it will be required that there should be some initiatives which will have to be taken in relation to
the supply management so that this can be achieved. Some of the measures which can be taker
are as follows:
 The first thing that can be done in respect of it will be establishment of the council which
will be governing the supply chain. By this it will be required that proper direction will
be provided so that the strategies in relation to the supply chain will be in coordination
with the overall strategy of the company. In this the meeting will be conducted on regular
basis so that all the aspects in relation to the quality will be discussed and policies will be
made in relation to it which will have to be complied by the organisation.
 In the supply chain there are many suppliers who are involved and it will be required that
proper alliance shall be established with them. In this most of the companies are
following the one way system in which only the directions are given to the suppliers but
in this the company will have to modify this process and introduce a system in which the
communication will be conducted in two way which means that relation will be managed
by both the buyer and supplier. A platform will have to be made in which problems will
have to be resolved. Also all the measures which are made in relation to the performance
shall be achieved. By this as they will be satisfied with each other so will perform the
work in the best manner and by this maintenance of quality will be achieved.
 In the supply chain functions, there shall be some contracts which shall be put. It means
that when the purchase is made there are certain contracts which are made but at times it
happens that they are forgotten so proper control shall be established in this regard in
which it will be ensured that the required contracts are proper taken into consideration.
By this the supply chain will be functioning in the most effective and efficient manner. If
this will be done then the standards that are set in relation to the quality will also be
achieved and it will be made sure that the material procured will be of the best quality.
The next tool that can be used is the ascertainment of the required material and by this it
will be identified that how much material will be required so that it can be arranged in advance.

By this company will not be facing the problem of shortage and all the production will be carried
out in proper manner and that too in the right time.
6. scope in relation to strategy for the future sustainability.
The various strategies which are used in the current situation by Rolls Royce are very
effective in itself and this will be advantageous for the company. They are suitable in the current
scenario but in future there will be requirement for the company to include some changes in
them. It will be given due response as there will be expansion that will have to be achieved and
for them the scope will be required to be increased. In order to deal with the problem in relation
to the suppliers it will be needed that more of them shall be kept with the company so that they
can be used in case of the emergency situation (Galloway, Rowbotham and Azhashemi, 2012).
Also it will be needed that if there are services of the third party that are used then the company
shall maintain a proper control over them and for that monitoring of the suppliers chain will be
required to be done.
In future the sustainability will be maintained and for that it is very much important that
the strategies shall be made by taking the future aspects into consideration and that will be
possible only when the information will be available in relation to the future aspects. For this it
will be needed that proper research shall be conducted by the company and by this the
information will be collected and this will be helpful in achieving growth in future and also the
business will be able to sustain and meet the competition that is available in the market in the
most effective and efficient manner.
In any business there is always a scope for the development and by that the company will
be able to retain the success and for this it will be needed that the opportunities in the market
shall be identified so that they can be used. This will help in achieving the growth and also they
can be used in future by which the sustainability will be ensured.

REFERENCES
Books and Journals
Christopher, M., 2016. Logistics & supply chain management. Pearson UK.
Tayur, S., Ganeshan, R. and Magazine, M. eds., 2012. Quantitative models for supply chain
management (Vol. 17). Springer Science & Business Media.
Slack, N., 2015. Operations strategy. John Wiley & Sons, Ltd.
Oltra, M.J. and Luisa Flor, M., 2010. The moderating effect of business strategy on the
relationship between operations strategy and firms' results. International Journal of
Operations & Production Management. 30(6). pp.612-638.
Liu, Y. and Liang, L., 2015. Evaluating and developing resource-based operations strategy for
competitive advantage: an exploratory study of Finnish high-tech manufacturing
industries. International Journal of Production Research. 53(4). pp.1019-1037.
Hill, A.V., 2012. The encyclopedia of operations management: a field manual and glossary of
operations management terms and concepts. FT Press.
Wu, Z. and Pagell, M., 2011. Balancing priorities: Decision-making in sustainable supply chain
management. Journal of Operations Management. 29(6). pp.577-590.
Zangiski, M.A.D.S.G., de Lima, E.P. and da Costa, S.E.G., 2013. Organizational competence
building and development: Contributions to operations management. International
Journal of Production Economics. 144(1). pp.76-89.
Galloway, L., Rowbotham, F. and Azhashemi, M., 2012. Operations management in context.
Routledge.