logo

(DOC) Assignment on Operations Management

   

Added on  2021-04-21

9 Pages1828 Words59 Views
 | 
 | 
 | 
Running head: OPERATIONS MANAGEMENTOPERATIONS MANAGEMENTName of the StudentName of the UniversityAuthor’s Note
(DOC) Assignment on Operations Management_1

1OPERATIONS MANAGEMENTTable of ContentSeven dimensions of quality proposed by David A Gravin and its significance for Toyota...........4Kaizen and Total Quality Management...........................................................................................5Toyota applying Kaizen and TQM for achieving continuous improvement...................................6Conclusion.......................................................................................................................................6References........................................................................................................................................7
(DOC) Assignment on Operations Management_2

2OPERATIONS MANAGEMENTIntroductionThe assignment focuses on the operations management of the Toyota Company. ToyotaCorporation is one of the biggest Japanese multinational automotive producers, headquartered inJapan. This company is the biggest listed corporation as accounted by market capitalization andrevenue. This company is known as the most profitable automaker in the world due to its radicalsystem for service procedure, reduction of waste and improvement in quality. This study coversthe scope, nature and responsibilities of administering operations that includes- qualitymanagement, inventory, supply chains and so on (Gunasekaran & Ngai, 2012). The KPI has beenjustified for the perspectives of Balanced Scorecard (BSC) that aligns with Toyota’s operationalperformance. The seven dimensions of quality as proposed by David A Gravin and itsimportance for Toyota is also discussed in this paper. The study also elucidates on how Toyotaapplies Kaizen and total quality management (TQM) for achieving improvement in businessoperations.Explaining KPI for the perspectives of BSC aligning with Toyota’s operational performanceThe BSC relates to the performance management tool that is supported by automationtools and design methods that is used by the managers of organizations for keeping track ofexecution of business activities and monitoring the outcome occurring from these activities. Thisconcept provides a view on the company’s strategy from four different perspectives, whichincludes-Financial perspective- It focuses on the company’s financial performance measuresincluding net income, return on investment, revenue, profit and so on. This perspective iscritical for the managers for keeping track of financial performance.
(DOC) Assignment on Operations Management_3

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Balanced Score Card and Quality Dimensions for Toyota
|22
|5692
|105

Critical Analysis of Balance Scorecard in Tesco
|12
|2639
|85

Accounting in Organisation and Society - Solutions and Discussions | Desklib
|12
|2855
|358

Strategic Performance Management System Assignment
|16
|3656
|48

Business Performance Management for Hilton Hotel
|20
|3686
|50

BSC adoption for N&S Ltd Contents.
|11
|3645
|33