Operations Manager Assessment 2022

Running head: OPERATIONS
Operations
Name of the Student:
Name of the University:
Author’s Note

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Table of Contents
Part A.................................................................................................................................2
Reflective Assessment......................................................................................................2
Part B...............................................................................................................................12
Introduction..................................................................................................................12
Discussion....................................................................................................................13
Job Description............................................................................................................13
Operation Manager Position........................................................................................13
Roles of Operation Manager........................................................................................13
Job Description of operation manager.........................................................................14
Roles and Responsibilities...........................................................................................15
Qualification and Skills.................................................................................................16
The Challenges of Operation Manager........................................................................16
Challenges due to Globalization..................................................................................19
Overcome the Challenges of Operation Manager.......................................................21
Conclusion...................................................................................................................23
Reference........................................................................................................................24
Appendix..........................................................................................................................27

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Part A
Reflective Assessment
The main purpose of this reflective assessment is to present an understanding
regarding personal development of skills and knowledge. The first part of the
assessment deals with reflective part and the second part of the assessment is related
to job description of an operation manager. The reflective assessment would be
covering the personal development plan which I intend to follow in order to become
more successful in future. In accounting, there are major concepts and principles which
needs to be adhered to when considering the preparation of the financial statements of
a company. It is therefore imperative that I need to have appropriate knowledge
regarding different concepts and principles so that I can have the necessary skills for
dealing with various accounting treatments.
In this competitive environment, it is difficult to get a dream job unless the
candidate is well qualified. I have researched and realized that the most suitable
profession for me is accounting profession as I am a keen interest in the subject. In
addition to this, I am also of the opinion that in future accounting profession would be
gaining more prominence due to rapid development and growth of different business
structures. The accounting profession also requires effective knowledge regarding and
experience to perform and the same would be acquired after proper training and
exposure. I am currently studying as a student and is pursuing the course of
accountancy as my future goal is to become a professional accountant. It is for this
purpose that I would be requiring appropriate skills for ensuring that I am able to

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develop as a professional accountant. In addition to this, it is my aim to work for the
most reputed accounting firm in the regions so that I am able to further excellence in the
field of accounting. The accounting profession is considered to be one of the largest
profession and it effectively promotes, develops and supports accountants all over the
world. The role of accounting is crucial in reporting financial information regarding the
performance of the business during the period. For the purpose of enhancing the skills
associated with accounting specialised knowledge is required regarding the application
of different accounting standards.
Skills Required
In order to pursue my dream job of becoming a I am very good with numbers and
that is the main reason that I have selected the accounting profession so that I can
further hone my skills and use the same to earn a livelihood for myself in future.
Furthermore, I like the profession of accounting due to the dynamic role which an
accountant plays in a business from entering the transactions in the financial records
and also representing the same in the annual reports. In addition to this, I am also
fascinated with the level of accuracy and logics which is present in the subject itself and
it is therefore such reasons that I would be able do justice with the education. The skills
required for developing necessary accounting skills would enhance my personal skills.
The profession is also very systematic in nature as different boards are established so
that the field of accounting can be regulated and transparency can be brought about in
the reporting framework of the business. The accounting profession has developed
significantly over the years and introduced various accounting software which helps in
the accounting process and makes the process much simpler. The boards regulate the

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process of accounting as and when required with the help of different amendments. The
accounting process also follows a conceptual framework for the purpose of reporting
different aspects of performance of the business. I have always been good with
numbers and also like to do calculations in lieu of theory. This is the reason due to
which I prefer accounting profession because I would be able to use my talents to full
potentials in this field. I also think I would be able to follow the requirements of reporting
and preparing different statements with a little practice. In addition to this, I would also
be getting adequate exposure in the field of finance. It is due to my skill of being good
with numbers that I have been able to also recognised other skills which are also
necessary.
The skills which I have at present level is accuracy and control over any type of
calculation work. I have always been good with numbers and this is the reason that I
feel that I would be able to handle accounting process. In addition to my accuracy, I also
have appropriate communication skills which would help me in accounting profession
and the same is required in the reporting process. The communication skills which I
have would help me in solving problems as I can in such situation take help from my
seniors. As far I have researched, the accounting profession requires characteristic so
that there is further development of the profession and more careers are developed.:
 Innovation: Accounting can be identified as one of the main tools which is used
by businesses for reflecting the performance of the business. The field of
accounting requires innovation or amendment so that the process of accounting
can be made more efficient. I have noticed that the accounting process always
has some amendment associated with the same and the same has been

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introduced so that more efficiency and effectiveness can be brought about in the
process of accounting. The accounting standards are subjected to most of the
amendments in order to make a treatment or disclosure simple so that the same
can be understood by even general public. The innovative approach in
conducting accounting process is essential as the profession is still at its
development phase. These amendments are brought about by accounting bodies
who are responsible for regulating the profession. One of the recent changes
which has brought about in accounting process is that it has been made
computerized instead of manual. This has been done with the introduction of one
or more accounting software.
 Understanding: One of the major skills which is required to be a successful
accountant is proper understand of the subject and the different treatment which
is associated with the same. The needs for reporting are appropriately stated in
the different accounting standards and conceptual framework and appropriate
understanding of the same needs to be derived. The field of accounting also
requires in depth knowledge of accounting standards and different accounting
policies which is followed universally. The accounting policies and principles are
consistently followed all of the world and the same is done in order to bring about
harmonization in the accounting process and also bring about consistency in the
process. It is also very important to understand the accounting standards and
also realize which area the accounting standards are planning to make
improvements. I am of the opinion that if one can master the accounting

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standards then the whole accounting process becomes much easier and
therefore clear understanding of the accounting process is very essential.
 Communication: The communication aspect is another important factor which
can have an impact on the decision-making process of the business. It is to be
noted that the financial reports are prepared by a business for communicating the
financial highlights of the period to the stakeholders. The financial statements are
prepared for the primary purpose of informing the stakeholders regarding the
financial performance of the business and on the basis of the same, the
stakeholders decide whether to invest in the business or not. The accountants
are given the responsibility of portraying vital financial information regarding the
business and also ensure that the information which is conveyed are accurate
and showing true and fair view. I also have a good communication skill and
problem-solving ability which would be a great help to me in future when I am
applying for the post of accountant.
 Adherence to Accounting Standards: One of the major requirement while
pursuing an accounting profession, in depth knowledge of the accounting
standards and different convention is very much essential. Different types of
accounting treatments and disclosures are provided in the financial statements
after adhering to the relevant accounting standards which are already in place.
The accounting standards provides a guideline to the accountants regarding how
important transactions are to be treated in the financial statements of the
business. The accounting standards needs to be followed by a business for
preparing the financial statements or there might be issues in consistency in

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reporting framework of the business. Different accounting standards have been
introduced so as to bring about transparency and accountability in the operations
of the business.
 Work Experience: The accounting profession also requires adequate work
experience regarding how to handle the books of accounts and also prepare
important financial statements such as statement of profit and loss, balance
sheet and cash flow statement in an effective manner. The work experience of
the accountant plays a vital role in performing the accounting duties of the
business.
 Accuracy: The most important skills which is required by an accountant is
accuracy level for managing the calculations which is associated with the
process of accounting. The level of accuracy which is required for managing the
accounting transaction is important in managing the financial books of accounts
of the business. This is one skill which I have and this is the main reason that I
am very good with calculations. It is for these reasons that I believe that I would
be able to enhance my productivity if I get a job in accounting field. The accuracy
which I have would help me in avoiding any mistakes and also in preparation in
the different books of accounts of a business.
In order to become a successful accounting professional, I need to develop the skills
which I have mentioned above and for the same purpose I need to acquire all
knowledge and also engage in personal development. I have planned out my process in
order to achieve my goal and also further develop my skills. In order to further develop

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my skills and acquire the skills which I do not current possess the following steps or
process needs to be followed:
 Education: The first most important aspect for development of accounting skill is
proper education. I need to have appropriate knowledge regarding different
treatments of accounting transactions. In addition to this, I also need to have
proper knowledge of relevant accounting standards which would be applicable to
a business. Plus, appropriate knowledge of conceptual framework and various
accounting convention and principles is also required so that an appropriate
accounting system can be formulated. The accounting standards are basically
guidelines which is followed by every accountant for showing disclosures and
meeting the reporting requirement of the business. In addition to this, the
accounting subject effectively sharpens our accuracy and calculation skills which
would be very useful in future. In the field of accounting, one thing I have realized
is that proper knowledge and application of same is very important in treating
complex transactions and providing disclosures. Appropriate education in the
field of accounting would also promote my self confidence and also improve my
problem-solving ability.
 Knowledge of Computer Software: Another major skill which is necessary for a
professional accounting is to have knowledge and grasp of different accounting
software. There is various accounting software which are present in the
environment which facilitates accounting process and therefore make the
accounting process more efficient. Some of the software which is used for
accounting process are MYOB, Xero and Sage which helps the accounting

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process and helps in generation of appropriate reports. The reports which are
generated by the business can help the business to maintain appropriate
accounting records and also ensure that the process of accounting is systematic
in nature. The different accounting software allows the accountants to
appropriately manage the reporting requirements of the business. I researched
and have founded that knowledge of operating a computer system and also
appropriate accounting software require specialised knowledge regarding the
same. I needs to acquire such a training in one or more of the software so that I
am able to pursue my ambition to thrive as an accounting professional. I am very
excited that I would be learning how to operate Xero and MYOB which are
specially devised accounting software which can help in reporting process.
 Competency: Another major aspect for developing as a professional accountant
is develop competency to handle difficult situations which would help the
business to appropriately maintain the accounting records. I am of the opinion
that competency can be developed through proper knowledge which can be
acquired through education and proper training. I have also considered taking
professional courses for enhancing my knowledge regarding different aspect of
accounting. It is a general fact that if I am able to a professional degree from an
accounting body than I would be able to prove my competency for different
accounting firms. Some of the professional courses which can be done for
enhancing the knowledge in accounting are Chartered Accountant, Certified
Public Accountant and Chartered Financial Analyst. These professional courses
provide the highest level of knowledge in terms of accounting profession and

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therefore, it is considered to be the most fruitful courses in the field of accounting
profession. In addition to this, I also feel that the knowledge would help me
further develop in my career.
 Professional Training: Another approach which can be undertaken by me for
further development of accounting skill is by taking professional training
regarding the accounting services. I have decided that I would be joining an
accounting firm for the practical experience which the job would be providing me
for the long run. It is a well-known fact that proper practical knowledge also
develops accuracy and reporting skills of a person as the person is then involved
in the practical application of accounting process and in such situation, he is also
given the responsibility of preparing and maintaining the financial reports of the
business. I have belief that I would be able to get approach exposure from an
internship program in a accounting firm and thereby further develop my skills in
the field of accounting. Plus, I would also be able to enhance my resume for any
future job designation relating to the field of accounting. The professional training
would help me know what is expected of me in the post and how can I further
improve in my work process.
The accounting process is a dynamic process and requires very specific set of skills
and in-depth knowledge regarding application of treatments relating to different
transactions. I would therefore need to focus on my education and ensure that I am able
grasps all the concepts and treatments associated with accounts. My experience with
accountancy reveals that it is complex subject if one just wants to mug up the
treatments. The best approach to have a clear understanding of the subject is to

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understand the logic behind every treatment, disclosure and standards. If I am able to
achieve a clear understanding of the logic, I am confident that I would be able to
develop my accuracy to a greater level so that I am able to acquire future accounting
posts.
Therefore, from the research which I have conducted, I am clear that I would be
requiring detail knowledge regarding different treatments associated with accounting
process and also detailed knowledge of the accounting standards. The accounting
standards would help me out to solve difficult situations. In addition to this, I need to
have a clear grasp of the logic behind different treatments so that I am clear regarding
the situation. This would help in ensure that the calculation and also help me in
maintaining accuracy. I also need to learn how to provide full disclosures in the notes to
accounts section of the financial reports which forms an important part of the financial
statements of the business. In addition to this, I also need to undertake a professional
course so that I am competent enough for future and such a degree would help me to
get an edge in the competitive environment in terms of getting a job. I also plan to get
an internship job for learning the accounting process which would further enhance my
experience and skills as practical experience is always better theoretical knowledge.

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Part B
Introduction
The current assignment focuses on understanding the main purpose and
essential components of Job description. The paper demonstrates a broad knowledge
on key functions of Operation Manager in companies and the utilization of contemporary
operation management. The study seeks at examining the Job description of Operation
Manager in companies. Organizations use an approach referred to as Job Description
in order to specify and clarify the key responsibilities of a specific position. It is an
effective approach in order to outsource the potential talent from the market (Bureau
2019). The job description is the initial and critical approach, before going for
recruitment and selection process of candidates. The job description aims at providing
the potential candidates a clear and brief description of the key responsibilities and role
of a job (Bureau 2019). This is a meaningful duty statement which enables the
candidates to self-screen their own capability and gives a chance to analyse whether
they are competent enough and could carry out the job responsibilities effectively. In the

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contemporary business world, the organizations are the fast-moving hub of technology
change, culture and diversity (Piercy and Rich 2015). The contemporary management
majorly faces challenges such as leadership, CSR, strategy and diversity. Therefore,
apart from examining the job description the paper also emphasizes on using
techniques, theories, approaches and literature in order to understand the modern
operational challenges that a candidate face.

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Discussion
Job Description
A job description is a generalized, broad and a written statement which briefly
explains a number of important functions and roles of particular job or task. It describes
the competencies, skills and knowledge which are required to perform a particular job. It
aims at defining the job of a designation and where exactly the job fits in the company. It
is important for the companies as it is the first step for planning and organizing the staff
program (Bureau 2019). They are the basic requirement before initiating many
important processes such as recruitment and selection, job posting, compensation,
setting expectation and at last training and development management.
Operation Manager Position
The operation manager is the main part of the management in the organization. It
carries the higher-level HR duties such as setting standards and attracting potential
talents and planning the hiring procedure. They are also responsible for analysing and
improving the various organizational processes in order to produce productive, quality
and efficient work.
Roles of Operation Manager
An operation manager plays a vital role in the organization, business and
government. The torque of the responsibilities depends upon the size and nature of the
enterprise but even if the business is small the operation manager needs a wide range
of skills in order to carry out the business (Reid and Sanders 2015). In simple words the
operation manger plans, overlooks and smoothen in the organization.

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In order to understand in a more precise way, a job description is designed for
Elmwood Community resource Centre which provide leadership and resources. The
organization aims at providing a safe and stronger community in order to build a
desirable place to work (Stewart 2019). The company goals can be achieved by
developing effective programs so as to meet the need of the people living inside the
community. Therefore, there is a requirement to hire an Operation Manager for the
organization
Job Description of operation manager
The role of operation manager is to set organization’s goals and objectives and
to create new policies for the different departments of the organization for example: the
duties involve planning of sales promotion. The Operation managers in the organization
are a leading role in managing both the personnel and raw material ((Kiehtreiber et al.
2018). The operation manager will be responsible managing and checking the day-
today operations such as planning organizational process, program the budgets,
managing the human resource of the organization. the raw materials, oversight of
purchasing, inventory and supplies. The human resource responsibility includes
recruitment of potential candidates, well-being of the employees, and staff development
planning (Stevenson and Sum 2014). The operation manager has a big part in financial
management as well. The financial role includes controlling cost, budgeting and keeping
the financial track of the organization. The supply chain management and other
resources helps to t the overall cost of the production. The operation managers need to
analyse the business sales report, business forecast and the reviewing the financial
statements in order to maximize the profit and minimize the loss.

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Roles and Responsibilities
Human Resource- The key responsibilities is to recruit, select, train, schedule, coach,
counselling and maintaining coordination within the employees. Effective
communication is necessary, communicating the job expectation; planning, delegating,
evaluating, appraising the job contribution (Kiehtreiber et al. 2018). The operation
manager will be responsible for proper planning and reviewing the compensation
actions and enforcing certain policies and procedure.
Policies and Standards- Operation manager will be responsible for maintaining safe
and healthy workplace environment by compiling the legal standards and regulations.
They will be accountable for improving the policies and procedures of the organization.
Formulating and then implementing organizational and departmental policies and
procedures in order to maximize the output.
Manage the operations related to the labour budget expectation. Manager is
responsible for managing the employee hierarchy in the organization, the staff salary
and hours and the wages of contract labour.
The operation manger is responsible for monitoring and improving the efficiency
of the support service like human resource, information technology, finance and
accounts and hence maintaining good communication and coordination.
Strategic Input- The operation manager must liaison with the executive directors and
board in order to plan the strategies and the operational activities. Their work is to
manage, implement and evaluate the operational plans.

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Risk Management- The operation manager needs to overlook on the organizational
insurance policies and planning of risk management with risk management assessment.
Qualification and Skills
Post-graduation in Labor Management or Operation management or HR.
Experience- The candidate must have 2-3 years of experience, 2 years of experience in
Financial Management
Computer skill- Excellent skill in Microsoft word, excel Access.
Excellent communication and interpersonal skills
Appropriate knowledge must be possessed by the candidate the taxation policies and
other company labor laws.
The ability to adapt in new environment, the ability to face challenges, the ability to look
into every situation keenly.
Good leadership quality, which can empower the management style.
The Challenges of Operation Manager
Talent Management
Challenge in recruiting the potential candidate
It is evident that from the recent studies there is increase in agriculture
companies in Rwanda (World Bank 2017), the labor who are less experienced and least
interested in agriculture, outsourcing the right talent and keeping them can be difficult
for the organization, and especially when the company wants to employ large number of
people.

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Recommendation
In order to deal with these challenges, the operation manager needs to execute a
proper and well-planned onboarding process where there will be win-win situation
between the company and the new hire. To find the potential candidate, it is
recommended to use a variety of source in order to publicize the position. The
management must find the candidates in non-traditional places such as investing in
communities, colleges and where people are passionate about the company this
outsourcing can be done through online job portals (Derwik, Hellström and Karlsson
2016.). It is the responsibility of the operation manager to carry out the outsourcing
process in an efficient way so that the candidates will be attracted to a particular
position they are seeking to apply for. It is very necessary for the organization to get
talented and competent employees in order to improve the productivity. According to
Patel (Patel 2018) Patel argues “The more you develop the community around you, the
better the chances of having quality candidates”. Therefore, it is required to set clear
communication of goal expectation with the team and the individuals in order to avoid
any kind of ambiguity (Anon 2018).
Effective Communication in remote areas
The organization needs to work as a team in whole; the main aim of team
collaboration is to use their different strength so as to work out on the task or projects
(Longoni, Golini and Cagliano 2014). The Operational Managers is expected that, they
will maintain good coordination and collaboration with the other divisions or the remote
areas where the communication or reporting is somehow detached. According to

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Jeremy (Jeremy 2018), this detached communication between the divisions can lead to
project failure, customer dissatisfaction and high employee turnover.
Recommendation
In order to deal with this kind of situation the operation manager must make
efforts for better and enhance the communication by message simplicity, consistency
and feedback. If the job is field staff then it is important that they need to visit to various
field sites, data collection and to meet clients. Therefore, in order to avoid any kind of
confusion and delay the operation manger need to have constant communication with
all the divisions and employers. In this situation technology plays an important role,
through various technological advances it makes the task of operation manger easier to
hold onto all the sectors (Palmar and de Gruchy, 2019). The communication must be
clear and specific which is understood by all other members of the team. Feedback is
another criterion which helps to maintain cordial relation with the other division team
members. The feedback may be negative or positive; it helps to understand the teams
better and their problem in the organization. Those feedbacks keep them connected
with each other and help the whole organization to increase their productivity.
Burden of ongoing reporting and data recordings
It is observed that the Operation Manager Job is no easy job; they are piled
under many responsibilities, they are responsible for reporting the senior executives,
directors and the top management (Derwik, Hellström and Karlsson 2016). They need
to analyse the reports which compliance the financial data, the performance of the staff
and the review of the organization, therefore it is said that the job operation manager is
no easy (Talani and Roccu 2019). If the reporting and the analysis are not accurate then

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it is difficult to access the strategic decision for the improvement of the organization. It is
evident that many companies who collect lager number of data for example in
government sectors, the operation manger is drowned under files and reports and is
unable to carry out their responsibility.
Recommendation
Higher the position bigger is their responsibility, in order to be effective and show
efficiency in work, the operation managers is suggested to understand clearly the KPI,
(Key Performance Indicator). It is an approach of keeping up to date of employee’s
performance systematically and workout on the records and projects in a timely basis
without delay in order to maintain good pace with the current situation (Palmary and de
Gruchy 2019). This enables the managers to take correction action and make
appropriate decisions. Most importantly, it has already mentioned in the job description
of operation manager that the job position needs experience and the stress is handled
by good experience.
Challenges due to Globalization
Globalization and Strategy
The modern challenge is linked with globalization, as it has increased market
competition. With rise in globalization, the competition is also increased vigorously in
the national and global market. The key responsibility of operation manger is to plan,
monitor, control, organize and direct the field operations (Palmary and de Gruchy 2019).
This is to done to ensure that their product and service the company is providing to the

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customers sustains for a long-run in the market and gain competitive advantage
(Derwik, Hellström and Karlsson 2016). There are number of companies who seek to
sustain in the market and face competition for their business, here the job of operation
manager becomes very critical. The managers need to develop strategies and think
critically to gain competitive advantage and therefore a wrong step can lead to huge
loss in the company.
Recommendation
The operation manager can maintain the competitive edge by focusing on
customers and being customer-centric. Planning and developing effective strategies,
analysing the market properly and mainly understanding the competitors.
Social Responsibilities (CSR)
The CSR, corporate social responsibility is also an important factor to be take
care of. The operation manger is responsible of taking care of outside industry like the
community and environment. The organization is wholly responsible for maintaining
balance and handles the certain issue related to environment. Any cause to
environment or the community from the organization can be a legal issue and is abided
the law. There is clear connection between the society and the industries, and therefore
the company is responsible for behave ethically and contribute to societal development
(Mahadevan 2015). When the society is well encouraged by the companies, it improves
the name and fame of the business creating customer loyalty. Therefore, the operation
manger is responsible for maintaining proper corporate social responsibility.
Challenges in Sustainability

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The concept of sustainability is an emerging issue, which is highly in debate in
various business outlets; manufacturing sector is among the largest sector contributing
to sustainability. It is evident that our resources are depleting in a big mass and
decisions are ought to be taken for a sustainable future. While discussing about
sustainability there are three main pillars which has a great significance for sustainability
of resources such as economic, social and environment (Slack 2018). The operation
manager is responsible to analyse and oversee the output of each of the pillars which is
carried out by the production facility. An effective operation manager and effective
management will ensure the proper management of these sustainability pillars.
Challenges in Ethical Conduct
The business ethics is the set of policies and practices with reference to
potentially controversial subjects which includes insider trading, bribery, corporate social
responsibility, corporate governance and fiduciary responsibility (Smith, Maull and CL
Ng 2014). The business ethics ensure that the ongoing production of the organization in
nit doing any harm to the environment or the society. The manager needs to understand
the importance of business ethics that the manger is not falling out of the line in
marinating the business ethics that is keeping the environment and the people of the
society. These activities ensure that the organizational operations will run smoothly
without any legal obligations from the society or the government.
Overcome the Challenges of Operation Manager
The operation manager has to deal with many challenges such as quality,
globalization, flexibility and time-based competition. The mangers are required to take
care of the following issues in the best possible way. The business has already entered

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in a new era of technological advancement and high-speed communication tools are
able to shape the business applications. The knowledge acquisition and data
processing is the central key for development and facing those challenges (Van
Rensburg, Davis and Venter 2014). According to Schonberger, believe that
implementing potential strategies and setting strong benchmark and analyzing the
market competition would provide better opportunity for the managers to increase the
productivity. The other factor which must be taken be taken care of is global presence,
consumer partnership, extensive continues training, highly involved and skilled
employees who are competent enough to get things right at the first time and ethics
variety. When these factors are thoroughly taken care of then the burden on operation
manager is reduced and they get better assistance to focus and increase the
productivity of the organization (Chase, Shankar and Jacobs 2013). Under the major
circumstances, the operation manager need to learn, adapt and accept the change as a
life cycle. Proper training and development is the most effective and efficient way to
tackle global challenges. The training must be on different functional areas of the
organization such as high-intellectual ability, high communication skills, team-working,
high communication skills, and knowledge on global environment.
The use of various software will enable the operation manager to carry out the task
in more efficient and convenient way. The software would aid with the recent challenges
and problems for the operation managers (Heizer, Render and Munson 2017). For
example: Advanced Planning and Scheduling software helps to assess the
manufacturing facilities and helps the managers to combat with the production sector of
the organization (Talani and Roccu, 2019). The APS software enables the production

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facilities and provides a visual representation of their product schedule and assist in the
areas, functioning the waste reduction, efficiency boosting and increasing profit. The
software like ERP which is promptly used for integrated applications such as to
automate many office function and manage the business which is related to human
resource, service and technology.
The APS helps in operation planning, it helps the planners to complete the task in
designated time at the same time providing agility and assess he inventory plans.
 It creates optimized schedules while balancing the production efficiency and
maintaining balance.
 It helps to maximize output on bottleneck resources in order to increase the
revenue.
 It synchronizes the supply and demand to reduce the inventories.
 It enables scenario for data-driven decision- making.
Conclusion
It can be deferred from the above discussion that the roles and responsibility of
an operation manager is not easy and requires number of skills and competency in
order to deliver effective productivity. Effective operation management is aid by skilled
operation manager, there is much more accuracy and accountability for successfully
implementing and carrying out the responsibility. The discussion has addressed the
challenges for an operation manager and is found to be tough to tackle with a limited
‘period of time. It requires routine analysis and great skills to overcome those
challenges. The use of software also aids the operation manager to access all the

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operations and deals with the current and upcoming challenges emerging inside and
outside of the organization.
Reference
Bureau, H.E., 2019. Job Description. Network
CHAKRABORTY, T., Kwan, H., Won, C.B., Rucker, A.T., Crespo, P. and Chaudhari,
R.R., Microsoft Technology Liensing LLC and Microsoft Technology Licensing LLC,
2019. Job post selection based on predicted performance. U.S. Patent Application
15/827,976.
Chase, R., Shankar, R. and Jacobs, F.R., 2013. Operations and Supply Chain
Management, 14e. McGraw-Hill Education.
Cherchi, P., Baldini, L., Silvini, S. and Gianolio, G., ELECTRO POWER SYSTEMS SpA,
2018. Management of the operation of a system for producing electric power from
hydrogen and hydrogen from electric power. U.S. Patent 9,985,328.
Derwik, P., Hellström, D. and Karlsson, S., 2016. Manager competences in logistics and
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Hanson, J.D., Melnyk, S.A. and Calantone, R.J., 2017. Core values and environmental
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management apparatus. U.S. Patent Application 10/235,210.

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Palmary, I. and de Gruchy, T., 2019. The globalisation of trafficking and its impact on
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sustainable operations. International Journal of Operations & Production
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the middle manager. Journal of Management & Organization, 20(2), pp.165-186.

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Appendix

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Figure1: Job description of Operation Manager