Operations and Project Management: Principles and Continuous Improvement Plan

16 – Operations and
Project Management
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Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Part 1................................................................................................................................................3
TASK 1............................................................................................................................................3
About the organisation...........................................................................................................3
Operation vs operations management....................................................................................4
Operations management principles........................................................................................5
Task 2...............................................................................................................................................8
Continuous Improvement Plan...............................................................................................8
Part 2..............................................................................................................................................12
Task 3.............................................................................................................................................12
An overview of the case study..............................................................................................12
Task 4.............................................................................................................................................17
Review and critique the effectiveness of the PLC................................................................17
CONCLUSION..............................................................................................................................18
REFERNCES:................................................................................................................................19
Books and Journals:..............................................................................................................19
Online...................................................................................................................................20
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INTRODUCTION
Operations management is the process of managing the raw materials and converting it
into finished goods. The task is to maintain the quality of products that are being served by the
organisation. Operations management include redesigning the product of the organisation in
order to achieve goals and objectives of the organisation (Grover, Kar and Dwivedi, 2020). For
this purpose, Unilever is taken into consideration. It is a British multinational organisation that is
famous for largest manufacturer of soap in the world. There is discussion related to principle of
operations management. Continuous improvement is necessary for the organisation and that is
done with the help of certain principles that help the organisation to achieve its goals and
objectives.
Project management is the process of using all the ability, leading team in order to
achieve the goals and objectives that are assigned. It is important to work effectively and
complete the assigned work within time limits (Tereso and et.al., 2019). There is discussion
related to the stages that must be considered while completing the project effectively. There is
need of supporting documents that help to complete each stage, discussion related to same is also
part of this report. There is critical evaluation of the project life cycle with use of appropriate
theories in the end of this report.
MAIN BODY
Part 1
TASK 1
About the organisation
Unilever's was established in 1929. The organisation has its headquarters in London, UK.
The organisation has wide variety of products and they manufacture highest soap in the world.
The profitability position of Unilever is also high and their net income in 2020 was around
€6.073 billion. At the same time, it is important to know that the sales of organisation were
approximately €50.724 billion due the quality of products offered by the organisation (Unilever,
2021). The organisation also provides proper training and development to employees and there
are around 155,000 employees in the organisation. The organisation manages all the work in an
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effective manner so as to serve more customers. They plan each and every thing in an
appropriate manner so as to achieve goals and objectives.
Operation vs operations management
Operation includes the day to day activity that the organization performs. It is important
to work in an effective manner as it helps to enhance the value of the organization. Conducting
the operational work effectively is necessary for an organization (Nalliah, Miller and Stefanac,
2019). Management of all the operational work of an organization is known as operations
management. It helps the organization to serve the customer's effectively and attain competitive
advantage. The difference among operations and operations management is discussed
underneath:
Operations Operations Management
 Operations includes the business
activities that includes conversion of
raw material into finished goods (Raut
and et.al., 2019). The purpose is to
make them sell able and to earn profit
by satisfying the needs and wants of
customers.
 The day to day activity undertaken by
Unilever are called its operations. Each
and every organisation has its own
operations that is called the core
activity done by the business.
 To illustrate the activity of
manufacturing goods and selling them
to customers is its operational work.
 It is an area of management that is
concerned with the process of
designing and controlling in order to
carry on the business operations of an
organisation. It includes all the aspects
such as quality management,
continuous improvement etc.
 Operations management means the
steps followed by the organisation in
order to collect raw materials and
convert it into finished good to provide
best to the customer's (Mišić and
Perakis, 2020).
 To illustrate, the organisation manages
its operation's in an effective manner to
achieve success. Soap manufactured by
Unilever are largest in the world.
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