Operations and Project Management

Operations and project
management

Table of Contents
INTRODUCTION...........................................................................................................................4
PART 1............................................................................................................................................4
TASK 1............................................................................................................................................4
P1 Conduct a review and critique of the implementation of operations management principles
within an organisational context..................................................................................................4
TASK 2............................................................................................................................................8
P2 Prepare a continuous improvement plan based on the review and critique of operations
management principles within an organisational context............................................................8
TASK 3............................................................................................................................................9
P3 Apply each stage of the PLC to a given project, producing necessary supporting
documentation for completing the project...................................................................................9
P4 Review and critique the effectiveness of the PLC in application to the chosen project using
appropriate theories, concepts and models................................................................................12
CONCLUSION..............................................................................................................................13
REFRENCES.................................................................................................................................14
Books and Journal......................................................................................................................14

INTRODUCTION
Operations management is an essential activity within an organisation. Operations
defines as business task and duties in the form of planning business goals, organising resources
both human and material and pit them in the process of production and manufacturing. A
business operations includes all the activities which is done to accumulate business goals
whether it is related to producing, selling, warehousing or marketing. Operational tasks put
reliable efforts in converting raw materials into finished good in such a manner that output will
be effective and efficient. This report will be covering operations of Unilever company. It was
started in year 1929, the company was first established in London, England. Unilever has
specialised in producing and selling all consumer goods, food items and healthy products. The
company has worldwide approach with the contribution of 1,55,000 employees. The report is
divided in two parts. First part includes the operational critiques and effective principles to
manage improvement into Unilever. This concept going to better understand by using effective
theories like six sigma and lean. Another part of the report going to conduct application of PLC
Concept on Crossrail project in UK (Ebiefung, and Kostreva, 2018).
PART 1
TASK 1
P1 Conduct a review and critique of the implementation of operations management principles
within an organisational context.
Operations management
Operations of management system does include significance as it evaluate company's
mission plan into effective manner. Action plan is formulate which shows what the organisation
wants to achieve in future scenario. Under this plan, organisation set targets and strategies to
make the plan successful and make use of techniques, principles, approaches in order to be
effective during implementing and execution of plan. Operations management is interconnected
with all the departments of the company, the manager will convey the plan and strategies into all
department so that work would be flow as per the plan made. The function has its major
significant that it connect overall structure of the company towards one goals and target.
Operation manager must ensure that all the department working smoothly and proper

communication flow between all the levels. These are the key function that describes an
effective operations management into an organisation.
In relation with the Unilever, it is UK based company which delivers products like food,
soaps, grocery items and other healthcare products. In order to diversify their products and
generate high revenue, the company decides to expand their foods products into dairy and
vegetative products to reduce waste food and serve into their shelf within next five years. The
company take operational principles into consideration in order to complete their target plan
(George, 2019).
Principles of Operational Management
Reality: Under this principle, managers are entitled to mainly put influence on problems and
issue facing by organisation employees rather than just finding on alternatives in form of
techniques or models. This principle applicable in Unilever as the company come out with
problems and then its solution in to their operations. Finding actual problem gives an accurate
solution.
Organisation: A company have large organisational structure and work divided into different
departments. These departments are not individually function but are connected with each others
activity. So that, in order to resolve organisation issue, Unilever must include all departments
into decision making and problem solving criteria.
Fundamentals: fundamental relations are essential in order to enhance productivity. This
involves keeping documents and records of material and resources in order to ensure production
gets efficient. Through this process, workplace would clear decisions and decorum get
enhanced.
Accountability: Unilever has great operations and distribution of incomes and expenses into
appropriate manner. This has became possible because of maintaining and keeping records of
money flow into organisation. Preparing accounting statement provide details of profit an losses
through which performance could get identified by comparing past and present records.
Variance: this is related with cost procedure in order to reduce or maintain it. Reductive cost
reflects company could increase varieties and think about expansion. Maintained cost shows
company has in growth of innovation and effective productivity.