Operations and Project Management: A Case Study of Sainsbury's

Operations and Project
management

Table of Contents
INTRODUCTION...........................................................................................................................4
Main Body.......................................................................................................................................4
Part 1.......................................................................................................................................4
Introduction about the chosen organisation.......................................................................4
Explanation over the operation vs the operations management........................................4
Implementation of the operations management principles inside the company................5
Operations management of company meets the organisation requirements.....................6
Continuous improvement and the lean principles involving the six sigma. .....................7
Operations management principles based on continuous improvement plan....................8
Effectiveness of the improvement plan.............................................................................9
Recommendations regarding the improvement...............................................................10
Part 2..............................................................................................................................................10
Project title.......................................................................................................................10
Overview of the case study..............................................................................................10
Explanation over every step of the PLC..........................................................................11
Analysation over the methodologies and tools used the projects....................................12
Effectiveness of the PLC.................................................................................................14
Conclusion.....................................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
The operational management can be referred as the area of management which are
concerned with the actions involved in the designing and directing of the procedural productions
related to the services and offerings furnished by the company. The project management is
referred as the methods of the controlling and leading the Project team so as to achieve the
common task from start to final delivery (Coetzee and et. al., 2018) . The organisation chosen
for this report is the Sainsbury's. This is one of the leading retailer in the UK which have dealing
in the general merchandise and groceries. It was established in the year 1869 and its headquarter
is situated in the London, United Kingdom. This report discussion is based on the operational
management principles, Lean principles, continuous improvement plan, Project management life
cycle, Six sigma's, Project methodologies and the tools which are used for the particular project
with appropriate findings and relevant conclusion.
Main Body
Part 1
Introduction about the chosen organisation
The organisation chosen here is Sainsbury's, which is leading retail supermarket
organisation around the globe established in 1919 and its headquarter is situated in the London,
United Kingdom. It offer their dealing in the several sectors such as Home accessories,groceries,
electronics, financial and credit card services and several other facilities also. This organisation
is the second largest supermarket chain within UK, measured by the overall revenues. The
current CEO of the organisation is Simon Roberts and the founder of the organisation is the
John James Sainsbury. This organisation is splited into three divisions which are Sainsbury
supermarket, Sainsbury's Bank and the Argos. This organisation is operational in almost 70
countries across the world. The following discussion is upon the operational management which
is done with the reference of Sainsbury's.
Explanation over the operation vs the operations management.
Definition of operations

Operations are referred as the practical implementation of some process and procedures
so as to adopt the corrective actions from these practical actions or principles considered to
execute some or the undertaking inside the company or even personally as well. It is generally
the procedure of working or executing some actions or a project in a appropriate manner by
considering the operational methodologies (Bag, Wood, Xu, Dhamija and Kayikci, 2020)
Definition of Operations Management
Operations Management is referred as the implementation or management of exercises
which are performed inside the business so as to formulate the greatest efficiency level which
can be happened inside the organisation. It is liable for converting the raw materials into the final
products and services effectively and efficiently. It is also responsible for the overall production
inside the company which generally involves the inventory management, the management of
logistics and many others (Um and Kim, 2018) .
Example regarding the application within the chosen company
The operations and the operations management is employed in the Sainsbury's regarding
the final offerings and the services towards the consumers by employing various principles of
operational management like, complete quality management, whole time management and
several others. They also use this in services of credit cards and the financial offerings for better
operations of whole products and services portfolio.
Implementation of the operations management principles inside the
company.
Application of operation management in the chosen organisation.
These are the steps which are employed by the Sainsbury's in their operation management
like first step is the planning process which are the feasibility study, the second step utilized by
the organisation for organising and preparing the complete resources for performance, the third
step is the formulation and supervising the procedures for the better implementation of the
undertaken project and the forth step is assessing the order which is necessary for the
improvement required to increase the profitability (Gerhardt, 2020) .
Strengths
Their are several strengths of principle and procedures involve in the operation
management because it provide assistance with the Taylor's theory of Scientific Management