Operations and Project Management for TK Maxx and Sunshine Drinks Limited

This study focuses on operations and project management for TK Maxx and Sunshine Drinks Limited. It includes a comparison of operations to operations management, analysis and advice on the use of operational managing principles, and objectives for continued expansion and lean production. The project life cycle for Sunshine Drinks Limited is also discussed.

Operation and project
management

Contents
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................1
PART 1............................................................................................................................................1
Company Summary.....................................................................................................................1
Comparing operations to operations management......................................................................1
Analyze and advise on the use of operational managing principles............................................1
How effectively operations management ideas meet the requirements.......................................3
Objectives for continued expansion and lean production............................................................3
CONCLUSION and RECOMMENDATIONS...............................................................................5
PART 2............................................................................................................................................5
Project life cycle..........................................................................................................................5
Company Instance.......................................................................................................................6
Cost benefit analysis....................................................................................................................6
Productivity Assessment and Critique of PLC..........................................................................10
Different Strategies for Large and Smaller Initiatives...............................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Program management pertains to the thorough execution and planning of a specific effort in
a large organisational framework (BAGHAEE and GHAREHPETIAN, 2020). It is a crucial
responsibility that allows a corporation to carry out its activities precisely, consistently, and
successfully. Furthermore, program management enables firms to accurately assess the scope
and sustainability of their numerous efforts as well as do an exhaustive analysis of the efforts'
longer run dependability. The following study on TK Maxx and Sunshine Drinks Limited is
divided into two parts. In Part 1, the execution of continuous improvement is addressed as well
as a study and assessment of the effectiveness of particular operations management principles.
Whereas Part 2 explores deeply into the project life cycle and assesses it in an undertaking to
determine its level of accomplishment.
PART 1
Company Summary
TK Maxx, which was founded in the UK in 1994, provides its customers with a wide range
of products, includes footwear, clothing, household products, bedding, furniture, etc. Since its
inception, the company has offered a huge selection of high-quality products to customers from
all over the country and internationally.
Comparing operations to operations management
Operations refers to all the processes and events used by businesses to achieve their
overarching objectives. Operations management generally includes the planning, controlling, and
practical application of particular administrative techniques and processes related to production,
marketing, as well as other corporate responsibilities (Beringer, Jonas and Kock, 2013).
Analyze and advise on the use of operational managing principles
In addition to be fully comprehended and utilised in an organizational environment, it
appears that there are a variety of successful operational managing ideas which need to be
carefully investigated. In the case of TK Maxx, the company places a lot of focus on ensuring
that its administrative and transport networks are efficient because they are crucial to its daily
operations. The following details the application of operations management principles by TK
Maxx:

 Variance: This operations management assumption serves as the foundation for each
process the company employs. But in regards to minimising, this idea needs to be
watched over and supervised. Several steps, particularly cost-cutting efforts, must be
taken to ensure that this approach is effectively utilised in the provision of system
management. In the instance of TK Maxx, the company entirely controls its suppliers,
which may result in a pricing increase. Because of self-management, it would be
necessary to hire more employees, which would be costly considering the expenses
incurred for their development and training. The firm's execution of this function is
inefficient as a result.
 Establishment: According to this concept, in addition to increase efficiency and profit,
processes must be appropriately organised into a single entity. To manage its supplier
chain and purchasing, TK Maxx employs a number of strategies, such as hybrid waggons
and the usage of dual-fuel vehicles. Yet, such methods are difficult to establish up
because it is difficult to begin monitoring diverse operations with the similar efficiency,
which makes the firm's use of such methods extremely ineffective (Chen and Jia, 2020).
 Variation: As a key operational management concept, alteration is necessary to deliver
better transit and supplier chain management. Additionally, they can use fresh strategies
and thoughts to help them provide their items to customers well and on schedule. TK
Maxx has a traditional strategy which includes sharing resources with some other stores
to reduce its environmental impact. Despite the availability of several, improved
approaches, firms choose to deliver their products via a standardised approach since
operating differently will raise expenses across the board.
 Concepts: According to this operations controlling concept, precise norms and concepts
must be properly adhered to in order to attain the greatest efficiency possible for the
technique. To provide the highest level of ecological safety and better sustainability
growth, TK Maxx uses the term "ecologically sound" as the cornerstone for the
management of its transit and vendor networks. Acceptance of this concept is so effective
within the company.

How effectively operations management ideas meet the requirements
TK Maxx should thoroughly assess how it is carrying out the requirements in order to
ascertain the degree to which operations management principles are being utilised within the
company. The evaluation of the situation is discussed below:
 TK Maxx's primary goal is to reduce expenses in addition to conduct business more
affordably. Considering the idea of variability, the business is using a comparable
strategy to broaden the variety of things they offer, including a large range of clothing,
furniture, etc. However, this method will not really assist the organisation reduce
expenses since it is utilised to increase volatility rather than to reduce expenses.
Therefore, this idea will not really actually meet the requirements of the company.
 Safety is an additional essential for TK Maxx, thus the business successfully uses the
fundamentals method to ensure it. Regarding their individual safety and the protection of
the company, all employees are subject to the same safety requirements. Therefore, this
idea successfully satisfies this need (Chen, Hou and Wang, 2011).
 The business additionally require operating regularity. It is difficult for the company to
effectively implement this idea because the company is involved in a number of tasks
connected to supply chain management and logistics. This is owing to the fact that each
work possesses a distinct set of requirements, which renders it challenging to implement
the structuring approach.
 Another crucial step is to guarantee that the best methods and techniques are used to
manage the firm's supply chain. The company, on the other hand, supports innovative
administrative techniques and supports the concept of transition. Yet, the company needs
to use this concept to its supply chain management more frequently owing to ongoing
market improvements. As a result, such requirements are met to a significant extent.
Objectives for continued expansion and lean production
TK Maxx should have a continuous improvement plan in order to ensure continuous
improvement in all of its distribution network linked processes. A perpetual improvement plan is
a thorough listing of all the actions needed to achieve a continuous and higher output. This is yet
another crucial tactic the business have to use to ensure effective and sustained expansion. One
strategy which could be utilised to do this is lean ideas. This strategy was centred on conducting
off operations and procedures in a way which reduces unnecessary spending and raises

productivity. It is made up of five notions: excellence, flowing, pulling, value generation, and
valuation. Each one of those ideas has something to do with reducing waste and increasing
output (Dogru and Keskin, 2020). However, TK Maxx needs to develop a plan for ongoing
improvement if it wants to dramatically boost the effectiveness of its vendor chain management
and operational management. Following is a description of this tactic:
Basis Current techniques Proposed techniques
Shipping Other retailers provided skills
necessary for effective
deployment, and transition as
a notion was just not truly
implemented appropriately.
The business has to modify its
administrative structure, and
instead of sharing resources
with other businesses, they
could provide their goods
using different modes of
conveyance including cargo
trains, aeroplanes, and ships.
Costing Rather than using retail prices
and efficient activity
monitoring, the merchandise
route's wide range is being
used to implement the idea of
variations (Fernández-Sánchez
and Rodríguez-López, 2010).
Automation would have been
used to perform the processes
that may reduce labour
expenses, and the company
might have used variability to
reduce expenses.
Features Since the corporate idea is not
properly implemented,
solutions including dual-fuel
and electrification vehicles are
used to achieve perfection in
transit and supply chain
management.
Planning out each stage of the
supply chain networks
management procedure and
ensuring perfection are
essential for TK Maxx. Instead
of using other techniques, the
company could perhaps use
the Just-In-Time strategy to
accomplish the greatest
threshold of expertise in

transit.
CONCLUSION and RECOMMENDATIONS
The examination of TK Maxx's operations managing ideas and continuous growth approach
yielded a variety of recommendations that the business may put into practise to ensure growth in
operating tasks. Such recommendations are as follows:
 The company is able to ensure uniformity in company operations by using just-in-time
inventory. This denotes that inventory would never be retained after the transaction for
longer than 3 days. Furthermore, performing so would lower overhead costs, which might
improve logistics and supply chain networks management.
 Because of advancements in technology, TK Maxx is compelled to use cutting-edge
strategies including automation and online educational to keep an effective and high-
quality administrative structure.
PART 2
Project life cycle
The Sunshine Drinks Limited hopes to effectively expand its line of energising drinks for
its customers by fusing their extensive drinking choices with the current brand of purest spring
water. This new product would be called Sunshine Energy (Ferro, Ordóñez and Anholon, 2017).
As element of the company's effort, they must function effectively during every stage of the
project life cycle, which includes all the stages related to a program's timeline from its origin to
its completion. The new product or commodity from Sunshine Drinks Limited has the following
business example and project life cycle:
Importance Sunshine Energy is made by mixing a range of
drinks with purified spring water, both of them
provide several health benefits, notably
enhanced brain performance. The natural
flavour offered by strawberries also avoids the
health dangers connected with natural and
caffeine sweets.
Company Instance
Base of clients The key market for the innovative item would

be the sizable number in the Great Britain
around the ages of 18 and 50 that make and
over £1000 annually, are in good health, and
routinely drink beverages (Hemmati,
Mohammadi-Ivatloo and Soroudi, 2020).
Cost benefit analysis
Particulars Situation 1 Situation 2
Costs 100000 120000
Benefit 0 20000
(BEP point)
Project initiation: The project life cycle's initial phase. Sunshine Drinks Limited should
now determine the project's objectives and assess the project's potential and threats. A business is
necessary to assess the overall concept's merit and feasibility. Appropriate reasoning is required
for the company to fulfil client demands and develop factors which help to potential evaluation.
Objectives Sunshine Drinks Limited expects its novel
product to boost its comparative position by at
least 4% during the upcoming 3 months well
after debut. The company also hopes to
increase its customer base by 15% after a year
of producing and marketing its drinks.
Strategies This company would produce a quality drink
and actively promote its image through internet
connecting in attempt to accomplish the same
objective. Additionally, the company would
sell this product employing a competitive
marketing strategy (Jogaratnam, 2017).
The paper should be presented by the project manager to top management for approval.
The company has access to several technology, like Microsoft Projects 2019 Professional. The
Six Sigma Method may also be applied at this time, allowing the business to do a more thorough
working prototype. This strategy has been employed since it would help the business define
goals and identify opportunities to reduce operational expenses, increasing the project's

sustainability. The organisation might gain from revolutionary management in terms of
leadership. This is because it would aid in the creation of a comprehensive programme idea.
Project Management: The next stage of the programme would concentrate on the
overall plan for Sunshine Drinks Limited's development of novel products. After
implementation authorization, a comprehensive plan should be developed by the programme
manager and developmental team. They would need to assess the resource constraints in addition
to decide what resources would be needed for the project (Kotenko and Kotenko, 2020). Along
with financial projections and control charts, this stage would likewise see the creation of
programme strategies. The Sunshine Energy project's visual is displayed below:
Costing Investing cash on the tools, personnel, and
technology required to produce Sunshine
Energy is involved. A specific product would
cost approximately £90,000 and £110,000 to
create in complete.
Communications Throughout Sunshine Energy's growth, the
organisation will use internal, external,
vertical, and transverse connectivity to keep a
constant and effective circulation of
information.
Excellence To ensure the highest possible output sans
sacrificing the quality of the development of
creative items, the business would engage in
new technologies, particularly automation (Mir
and Pinnington, 2014).
Range The company is willing to employ smart
individuals in addition to cutting-edge
equipment and methods to ensure a high-
calibre and long-lasting range of items, so the
project's overall range is extensive.
Sunshine Drinks Limited could now implement lean principles. The fact that these ideas are
related to decreasing wastage, which is crucial during the planning stage and therefore could just

help businesses create creative products, may be indicative of their effectiveness. Sunshine
Drinks Limited may use an autocratic managerial approach, which would allow for the
appropriate delegation of tasks and responsibilities to employees in order to ensure that they are
followed out as efficiently as feasible. Regarding technology, the Gantt chart and Work
Breakdown Structure could help the business develop a reliable method and schedule (Mitchell,
2013).

Project implementation: This is one of the most crucial phases of the project life cycle
because it is when all theories and ideas are effectively put into action. The operations manager
at Sunshine Drinks Limited should give tasks to the right divisions in addition to manage
operations. For instance, one team can be engaged to gathering the necessary ingredients, while
another could be focused on developing the product by merging flavours with the natural
qualities of well freshwater (Müller and Birkel, 2020). They should also engage current group
members and offer the necessary process-based training. At this stage, the company should
additionally carefully assess how the programme is performing overall in terms of time, price,
and effectiveness in addition to identifying any irregularities and adjust the strategy as necessary.
The company may employ technology like ProofHub and Zoho Projects since they would help
guide it throughout the entire deployment process. Both of these applications allow users to
explicitly report any differences and maintain track of overall efficiency, both of that are crucial
for a successful adoption. The business could select for democratic administration, which would

boost employee involvement and inspire them to contribute creatively to the project's execution.
Identical rationale is applicable; effective execution depends on collaboration and creative
impact from supervisors. Total Quality Management might well be chosen as an effective tactic
because it would help the business sustain Sunshine Energy's efficiency. This can focus on the
mixing and purifying operations of the drink to ensure the best quality. Total quality
management would continuously assess every aspect of the production process to ensure that all
standards for performance, value, safety, and hygienic conditions are fulfilled.
Project Completion: Upon finishing of the work, Sunshine Drinks Limited will assess the
project's overall performance. The framework is similarly important for assessing efficacious
teamwork (Niu, Rong and Ying, 2020). In-depth documentation must also be produced for
programme closure and budgeting monitoring. Communications play a significant role in this
process because the company would notify all stakeholders depending on the successful finishing
of the method, which in this case is the development of an inventive product. Drop box could be
used by the company as a tool to assess the quality and effectiveness of the whole project. The
organisation could then evaluate the project's overall needs and the extent to which Sunshine
Energy is produced in compliance with these specifications. In the case of such discrepancies,
operating decisions would be necessary to modify the programme in order to achieve the
objectives set forward at the project's inception. Effective administration may be a suitable model
for the business to assess the effectiveness and properly modify the plan.
Productivity Assessment and Critique of PLC
By creating and implementing a project life cycle, a business could safely and effectively
manage and supervise a programme because it offers a solid basis and well-organized advice.
Sunshine Drinks Limited should effectively examine and appraise the life span of their goods in
addition to use the optimal approaches, methods, and processes for the situation. In order to
properly accomplish this, the organisation could evaluate the Project Life Cycle utilising the
Waterfall Approach. This concept is put forth as follows:
 In this stage of the plan, the company should assess the funding required to launch the
programme. All through the early stages of the programme, the company employed
Project Life Cycle to pinpoint important requirements. The company was using the Six
Sigma Method to determine goals. But the possibility for adjustments in sophisticated

components is constrained by the conservatism of the concepts employed by this
technique (Palšaitis, Čižiūnienė and Vaičiūtė, 2017).
 Design is important since the development of a flexible and environmentally friendly
structure for the overall project is tied to this prototype phase. This shows how the PLC
used lean principles to ensure there was no wastage during the manufacturing stage. This
was a wise move to make throughout the planning stage to ensure minimal wastage.
However, autocratic administration is used at this stage, completely removing employee
involvement in the procedure of inventive product production. It might put the company
at danger by making workers pay less in the term, which would obstruct Sunshine
Energy's expansion.
 This stage reflects the framework's overall design and execution, as well as expansion.
Sunshine Drinks Limited implemented both comprehensive product administration and
democratic administration. Even while economical viability is currently more essential
than product quality, Total quality management may nevertheless ensure effective
participation and maximum productivity. The business can have used a variety of cost-
effective strategies at this stage to cut costs. Yet, inventory management is such strategy
which would additionally help the business manage Just-In-Time activities, lowering
costs as the procurement of essential assets would be dependent on the specific needs of
customers. Another strategy which could have ensured both dependability and budget
effectiveness was the use of the Systems Expenses Reduction Capability in the
production processes. This technologies would help the company find processes and
equipment that may be improved or removed in addition to expand Sunshine Energy
greater successfully.
 The next step of the waterfall technique, surveillance and managing, deals with effective
supervision and maintenance of the overall plan. It can be used to assess the programme
closure stage as well. This stage involves accurately evaluating the performance of the
full strategic plan that Sunshine Drinks Limited used strategic planning leadership for. It
is a sensible decision which would help the programme manager manage the assessment
precisely and successfully (Toghani Holari, Taher and Mehrasa, 2020).
Alternately, the organisation may employ a variety of other techniques to assess the
effectiveness, scope, and durability of the overall project. For instance, implementing an agile

methodology throughout the project life cycle may have enhanced the project's idea
development, implementation, and execution. The Scrum Method, which allows for the
construction of smaller, cross-functional, and self-managing teams for the development of
Sunshine Energy, may have also been used. It might ensure more effectiveness and better
management of Sunshine Energy's production, packaging, and industry distribution.
Different Strategies for Large and Smaller Initiatives
Principles Small-scale projects Large-scale projects
Six sigma For small-scale projects
including product packaging,
Six Sigma can be used very
laxly, and ecological viability
can be achieved by evaluating
and improving assembling
processes (Vlotman, Smedema
and Rycroft, 2020).
With regard to a wholly
unique item, Six Sigma
technique and principles
would be used to the entire
operations, which may include
setting standards, tracking and
assessing resources, creating
and validating a new process,
as well as successfully
administering it.
Lean concept The basic operation of
labelling packages to reduce
inefficient practises like
labelling the coverings from
the inside out could be done
using lean techniques.
These ideas could be used to
established processes for the
development of novel goods,
so completely eliminating all
needless and ineffective
actions (Wolniak, 2020).
CONCLUSION
Project management and operations are therefore essential for the company to ensure
consistency and quality throughout all of its efforts. Operations management ideas have the
potential to improve operations when implemented properly. A plan for ongoing improvement
also encourages operational homogeneity. Adopting the project life cycle is essential for
programme management since it would act as a guide and framework for a firm's ambitions. To
ensure that each stage is finished and carried out to the maximum possible quality, it also must

be thoroughly analysed utilising concepts from the Waterfall technique. It is important to
examine how approaches are applied in small- and large-scale efforts to determine the
effectiveness of both in diverse efforts.

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