Operations and Service Management

Operations and service management

INTRODUCTION
Operations management is considered as the administration of business activities for developing
higher level for effectiveness possible into firm. Moreover, it is concern with transforming
labours as well as material in products and services as effectively as possible. For this report, the
undertaken company is Amazon which is American multinational technology firm which is
based in Seattle, Washington, that mainly concentrates upon e-commerce, digital streaming and
artificial intelligence and cloud computing. The topics which are going to be covered in this
report are operation management practices and its impacts in firm related to efficiency.
Moreover, how technology could be embedded into respective procedures area als explained.
Apart from this, various supporting functions are related with operation management practice are
also discussed in this report.
MAIN BODY
1.
Operating practices is undertaken as procedures of performing a business or facilitating services.
Moreover, this incorporates regular activities which an entity observes for assuring safety of
procedures as well as staff. These are ingrained methods of performing enterprises a firm have
formulated for promoting safety. In respect of Amazon, their e-commerce success based upon
the higher effectiveness attained into their operation management that directly determines
productivity. Additionally, this assures their operation management potential satisfy their
strategic decision areas of their business of e-commerce. Also, within respective entity they
perform various practices of operation management such as supply chain management, inventory
management, process and capacity design and many more. So, one of the effective operation
management practice is its supply chain management. The Amazon has changed the face of retail
by their usages of bold supply chain tactics as well as innovative technologies deployment. In
addition to this, into the history of online retailer it is one of the rapid as well as relentless
innovations. This reshapes supply chain and leave competitors scrambling for catching up.
Supply chain management: Supply chain management is considered as the flow of products and
services as well as incorporates overall procedures which transform raw material into finished
products. Moreover, this incorporates the active streamlining of supply side business activities to
enhance consumers’ value as well as obtain competitive edge within market areas. Moreover, the
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