Relationship between Organization Behavior and HRM Practices
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This report explores the relationship between organization behavior and HRM practices. It discusses motivation theories, leadership theories, and concepts of OB and HRM. It also examines how changes in HRM practices can impact employee behavior and performance.
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Organization and people 1
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Table of Contents CONCLUSION................................................................................................................................3 REFERENCES................................................................................................................................4 2
INTRODUCTION For every organization it is necessary to manage and handle people so that goals are attained in effective way. There are diversified people working in organization who belong to different background, caste, etc so there needs also differ from one another. There are various concept and models which is followed by companies in order to maintain positive culture. Alongside, it is essential for business to analyse employee behavior so that its impact on their peris evaluated. Besides, they need to encourage staff to enhance their productivity (Rasova, , Freeman.. and Smedal, 2016.) In this report it will be described about how organization behavior theories are related to HRM practices. Also, it will be discussed on concept of OB and HRM. MAIN BODY In an organization there are diversified people working in it. So, it is important for manager to maintain positive environment. The environment is based on behavior of employees and HRM practices followed. This is because it reflect how employee ae valued in it. If behavior is negative then it impact on overall culture. But when behavior is positive then it makes it easy to accomplish goals and objectives. The management is responsible for developing of HRM practices.IneverybusinessOBandpracticesdifferaccordingtoitsnatureandtype. Organization behavior refer to study of human behavior as an individual and in group within organization. It enables in finding out how an individual behave in context of thier job role, duties, etc and what in the impact of it on their performance (Parnell, Box, and Pettigrew,., 2019). As behavior contains attitude, perception, and other things towards individual and organization. There are many theories and concepts which is followed in OB. It is related to motivation, leadership, individual learning, etc similarly it has been analysed that HRM practices are interlinked with OB. This is because any change in those practices directly impact on human behavior.AsHRMpracticesconsistsofpolicies,guidelines,relatedtoperformance management, rewards, recruitment, etc thus it reflect on employee behavior towards those practices. Here, motivational theory is highly linked with HRM practice of employee reward and retention. In motivation, there are two types of theories that is content and process. In these as well there are various types of theories available which is applied. The Maslow theory is commonly used. It state that there are five basic needs of individual which is structured in hierarchal way.At first level is psychological needs are basic for every human being as it 3
includes food, clothes and shelter. They are required for living. Then, comes security needs in which individual wants safety from theft, security of property, etc they are those needs which are satisfiedinit.However,loveneedarethosethatrequiresfriends,family,society( Hoendervanger.van der Voordt, and Wijnja, 2017.).Furthermore, esteem needs refer to recognition, achievement, etc and at last is self actualization needs. Hence, in this way people are motivated when each need is fulfilled in effective way. Then, content theory of motivation include Hertzberg two factor theory. Here, it consists of two factor that is required to encourage people. They are hygiene and motivator. In hygiene the factors are working condition, policies and guidelines, etc whereas in motivator they are recognition, achievement, etc therefore, these both encourage people to put more effort in performing task and achieving goals. As motivator are which inspire people and if hygiene are not present it lead to decrease in motivation. So, recognition,achievement,alongwithcompanypolicy,workcondition,wasimprovedto encourage staff. But in absence of any one factor it leads to demotivate. For example, if working condition is good and there is no recognition then employee can not be encouraged (Chen, and Wang, 2018) Hence, on basis of the above theories HRM practice of employee reward and retention is linked. The practice include policies, guidelinesetc of giving reward to staff on basis of their performance. Besides that, retention refer to practices which are followed in order to retain employee for long term within organization. For that, there are several policies formed. So, employee can only be retained if they are motivated frequently and their needs are fulfilled. Moreover, if there is any change in reward or retention practices then it directly impact on applying of motivation theories. Along with it, reward system is based on how theory is applied and in what way it is impacting on motivation level of employee in positive or negative way. This is useful in analyzing employee behavior and how it has affected on their performance. For instance – organization apply Hertzberg two factor theory then they have to set policy of reward management which contain recognition as well. There should also increase in salary. Staff is encouraged to attain that achievement that in mentioned in reward (Moore, McDonald, and Bartlett, 2018) .However, there are several concept of OB and HRM which is applied or followedinorganization.Itdependsonnatureofbusinessandculture. Basically, there is general concept of OB which are as follows 4
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Individual differences in organization- it state that there occurs difference in people working within organization. The difference are not only physical but psychological as well. It means that difference is found in understanding or learning,performingoperations,etchence,staffknowledgeandskillsis taken into consideration by manager for assigning roles to them. Perceptionofemployee-itrefertoapersonabilitytounderstandand interpret things. The perception of one employee differs from another. This can be related to either policy, method, guidelines, or any other thing. Motivation of workers- this concept state that each individual working in organization is having various needs. They strive hard in order to fulfill them. Also, extent to which employee work to fulfill needs determine their behavior. This means that if needs are not fulfilled then the behavior will be negative (Tortorella. Fettermann, . and Sawhney, 2019) Involvement of staff- here, staff needs to be allowed to do his work freely so that goals and objectives are attained. The manager should provide all necessary equipment and facilities for employee to get involved in working in effective way. With thisit createa feeling of belongingness for them to get involved with their work. Social system- in an organization all employees work for a common goal. This results in developing of social system. Thus, the activity of one is affected by activity of others. In this there are two types of system that is formal and informal. Formal is created by top management and consists of authority, responsibility, etc but on other hand, informal is created naturally by staff through friendship, language, interest, etc of individuals. Dignity of labor- the concept state that labor should be treated and respect with dignity. In spite they belong to other caste, religion, etc each one must be considered equally. Furthermore, in terms of salary, working condition, job security as well they must be respected equal chance. In these all dignity has to be maintained (Kinsell Mullaly, and Cavuoto, 2019) Along with these concepts it has been evaluated that there are several theories of OB and HRM. They are applied as per situation and need of organization. The theory differ from one another in certain ways. As organization behavior is wide area and include many things. So, theories also relate to it in various ways. They are defined as below Lewin's change theory- it was proposed by Kurt Lewin in which he developed a model for organization change. There are 3 stage in it which is described as 5
Unfreeze- in this stage both organization and individual resist to change. But it is necessary to make people aware change and how it will benefit them. So, it requires things to understand and analyse current state. In this organization ethics and values are changed so that it helps in involving people and giving them insight on what will be done. Change- here, the change is adopted by people in systematic way. They are encouraged to adopt change in proper way. Besides that, the benefit of change is evaluated by employees. They understand change and start accepting it (Diefenbach, 2020) Refreeze- at This stage once change is adopted by organization they get back it refreeze. Here, new policies and procedures are formed and applied. Therefore, it makes things easy for employee to work as per specified policy and set standard. They are aware about the change which occurred. There are some leadership theory which is related to OB. This is useful in shaping the behavior of employees. Also, it depends on leader trais as well that which type of theory is applicable. Likewise, transformation leadership theory, leader works with their people or teams in order to identify reasons of making changes in an organization, for creating a vision to guide that changes through inspiration and using different qualities such as integrity, communication, willingness to support etc. In addition, in the context of qualities and reasons of using this theory, they also stated that this theory can be applicable in any situation and in any type of organization. Because as per this theory, leader encourage, inspire and motivate their employees or group of people in order to make them able to create changes which can help them out in shaping the future success of the company for which they work (Wheatley, Bamford, and Allan, 2019) Resource based theory- it state that resources ae valuable, rare, etc so company needs to look out for resources that exists within firm in order to gain competitive advantage. So, with help of those resources it is easy for organization to compete with rivals. Alongside, there is increase in performance of staff as well. The theory also reflect that rather than focusing on product or service competitive advantage can be gained with resources existing inside organization. It includes tangible, intangible and capabilities. It is identified that OB and HRM are interlinked with each other. There is great impact on OB due to change on HRM practices. The employee behavior is affected and they are not able to perform well. Also, as OB consists of many things such as value, ethics etc so it has to be change 6
in it. This reflects the perception, attitude of staff towards their job, organization. In HRM various practice are followed that is related to reward, recruitment, of staff. It highly affect on their performance. For example, use of motivation theory to inspire staff led to fulfill his needs and enhance in their performance. CONCLUSION It can be summarized that there is relationship between organization behavior and human resource practices. There are two basic theory of motivation that is process and content. Also, in Maslow theory there are five needs and in Hertzberg there are two factor included. They are linked with HRM practice of employee reward and retention. However, different concept of OB are followed such as employee motivation, dignity, involvement of workers, social system, etc moreover, there are many theories of OB and HRM like theory if change, leadership, resource based theorywhichisimplementedby organization.Thisenableinanalyzingemployee behavior. 7
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REFERENCES Books and journals Wheatley, A., Bamford, C.,. and Allan, L., 2019. Service organisation for people with dementia after an injurious fall: challenges and opportunities.Age and ageing,48(3), pp.454-458. Diefenbach, T., 2020. The Democratic Organisation: Democracy and the Future of Work. Kinsella, G.J., Mullaly, E. and Cavuoto, M.G., 2019. Bridging the gap between clinical trials and community care: Translating a memory group for older people with mild cognitive impairment into a community‐based organisation.Australasian journal on ageing. Tortorella, G.L., Fettermann, D.. and Sawhney, R., 2019. Learning organisation and lean production:anempiricalresearchontheirrelationship.InternationalJournalof Production Research, pp.1-17. Moore, K., McDonald, P. and Bartlett, J., 2018. Emerging trends affecting future employment opportunitiesforpeoplewithintellectualdisability:Thecaseofalargeretail organisation.Journal of Intellectual & Developmental Disability,43(3), pp.328-338. Chen, Y.C. and Wang, Y.J., 2018. Application and development of the people capability maturitymodellevelofanorganisation.TotalQualityManagement&Business Excellence,29(3-4), pp.329-345. Hoendervanger, J.G., van der Voordt, T. and Wijnja, J., 2017. Organisation and people centred management of smart workplaces.Smart WorkPlace,1(1). Parnell, A., Box, E., and Pettigrew, S., 2019. Receptiveness to smoking cessation training among community service organisation staff.Health Promotion Journal of Australia. Rasova, K., Freeman, J.. and Smedal, T., 2016. The organisation of physiotherapy for people with multiple sclerosis across Europe: a multicentre questionnaire survey.BMC health services research,16(1), p.552. 8