Organisational Analysis: Risk Management Framework, Conflict-Based Perspectives, and Recommendations

ORGANISATIONAL ANALYSIS

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
1. Risk management framework.............................................................................................1
2. Neohumanism conflict based perspective..........................................................................3
3. Radical Structuralist conflict based perspective.................................................................4
4. Set of questions which can be asked by project team to avoid future pressure..................6
5. Recommendation................................................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8
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INTRODUCTION
Organisational analysis plays a crucial role in understanding and reviewing development,
work environment and operation of business. The report is based on analysis of company which
wants to improve its customer base after massive failure of its social media charity campaign.
The report will outline risk management framework for the organisation which can assist in
understanding loopholes of campaign which created pressure and ways to minimize problems.
Further, the assessment will outline two conflict-based perspective that is Neohumanism and
Radical Structuralist to understand the reason behind failure of campaign. Lastly, study will
propose question and recommendation to improve situation.
1. Risk management framework
Framework of risk is structured process which aid in identifying potential threats for the
organisation and assists in determining ways and strategy to overcome problem. Risk
management framework of company will be focused on meeting requirement of internal
stakeholder when promoting services of company on social media. In accordance with the
analysis, it is evaluated that organisation formed a community practice within its employees to
establish positive image of company in community of Singapore. However, to develop corporate
reputation organisation set a budget for donation for nominates charities. The plan was accepted
by executive members of company that is Board members. On the other hand, few staff members
have personal reservation about campaign and therefore had own viewpoint to not promote this
on social media. Employees did not share their views because it would go against high level
executive which is not appropriate at organisation. Thus, in the end the campaign was a failure
and the company were forced to shut down the page.
In accordance with this, risk management framework will assist the company in deriving
points which organisation could have considered when launching and promoting social media
campaign. The framework is discussed below:
Identifying Analysing Planning and
managing
Controlling
Meetings,
Brainstorming and
considering learning
After identifying
problem, the
company can perform
The planning to
eliminate risk as per
present case can be
Monitoring
performance of
project based on
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from past project are
the few ways to
identify risk in
present project.
For example, meeting
with key internal
stakeholders that is
executives and
nonexecutives
separately is the way
by which firm can
involves both the
parties in decision
making. Further, this
is the way by which
the management
collate different
viewpoints on one
project. Meeting and
discussion are the
best way to identify
problems because it
encourages
communication. On
the other hand, Yang
and Zou, (2014),
stated about
brainstorming which
is also effective step
for identifying risk at
initial stage. It is the
analysis with the help
of different
strategically tools,
competency
assessment,
stakeholder matrix.
As per present case
analysis power,
interest and influence
grids are the model
which can be implied
by firm to examine
identified problem.
According to
Dafikpaku and Mcmi,
(2011), Employees
are the key
stakeholders of firm
who shares high
power and has
interest in
organisational
activities. Further, the
individuals are the
ones who get major
impact from change
in business activities.
In accordance with
this, it can be said
that analysis of
employee’s
done with the help of
stakeholder mapping,
appropriate
communication plans,
training and coaching
and lastly by
engaging
nonexecutive
employees in
decision making of
donation and charity
campaign.
As per the views of
Noland and Phillips,
(2010), it is outlined
that communication
plan for internal
stakeholders is the
best step to eliminate
errors when
establishing new
process, change or
working on new
project. This is about
briefing employees
about the process. In
this the individual are
free to share their
view and ideas to
make plan work for
company. Thus, it can
employee’s interests,
returns and
consumers behaviour
is the best way to
examine performance
and control project
plan. In this stage
company can deploy
use of 360-degree
feedback for
employee to gaining
their views on
success and action
(Wayne Gould,
2012). This is the
way which can assist
firm in making
changes in project in
continuity which is
the best way to
reduce the risk of
failure.
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