Organisational Behavior: Difference between Extrinsic and Intrinsic Motivation

Running Head: ORGANISATIONAL BEHAVIOR 0
ORGANISATIONAL BEHAVIOR
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4/22/2019

ORGANISATIONAL BEHAVIOR 1
Organizational behaviour
Motivation is a cause for people to act and willing to perform towards a specific
objective. These include external and internal factors that will stimulate energy and desire in
individuals to be rapidly committed and interested to perform a role, job or to take efforts to
achieve goals. Motivation is an outcome of the integration of unconscious and conscious factors
like need intensity, individual expectations and their peer ones, reward value or incentives. These
factors could be the cause of the behaviour of an individual in a specific way. In an organization,
motivation plays a vital role to make employees perform effectively and their personal objectives
are achieved along with the organizational objectives (Bailey, 2018).
The report objective is to understand the difference between extrinsic and intrinsic
motivational factors. This would be done while analysing a company’s motivational factors used.
The objective is to identify the key weakness and strength of the company through motivation
and solution to eliminate the weakness of the company. Google is an American based global
company offering customers with internet related goods and services across the globe (google,
2019).
Intrinsic motivation is the way an individual act that is determined through internal
rewards. This includes the factors that will alter the behaviour of an individual which are within
the individual as it is intrinsically rewarding. There are three major intrinsic motivators identified
in Weinberg and gloud’s theory. This includes accomplishment, knowledge, and stimulation
(Lazaroiu, 2015). Extrinsic motivation is the behaviour that is determined through external
rewards like fame, praise, money, and grades. This kind of motivation is aroused from the
external environment of people. There are various kinds of extrinsic rewards, among which three

ORGANISATIONAL BEHAVIOR 2
major rewards are performance contingent rewards, competition contingent rewards, and
unexpected rewards.
The major differences in intrinsic and extrinsic motivation are the extrinsic motivation
includes the desire to accomplish the task derived through external cues like avoiding
consequences and gaining rewards. While intrinsic motivation is the intrinsic motivation includes
the desire to accomplish, the task derived through internal cues for example interest in action and
enjoyment.
The major benefits of extrinsic motivation include pushing the peculiar limits through
rewards, enhance the task speed, and enhance social learning compliance. While intrinsic
advantages include success with a particular task, sticking to the project, investing additional
time in a project, being innovative, and self-motivation. For example, in a university the
following presented factors would be extrinsic v/s extrinsic (Som & Aguenza, 2018).
Figure 1: (Source: (Miner, 2015)
Google is a work diverse company, who is motivating its employees through various
factors. Considering the intrinsic factors, the company recruitment process is developed so as to
recruit the best human resource with high competency. Moreover, the work culture of the

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company is providing an environment for the employees to enhance the intrinsic motivational
values like self-motivation among the employees. Moreover, considering extrinsic motivation,
the company has been taken various factors to keep the employees highly motivated. Google has
been implementing Herzberg two-factor theory to ensure that the employees are having a good
and enjoyable working environment. According to this theory, there two types of factors that are
motivation factors and hygiene (tankonyvtar, 2018). Among these, the hygiene factors are the
basic and the constraints that are important for an individual to work in an environment. These
factors do not contribute to additional motivation, but the absence of this factor can increase the
dissatisfaction level among the employees. While the motivation factors include the constraints
that are responsible to motivate the employees to perform better in the corporation (Som &
Aguenza, 2018).
Google is providing best hygiene factors that mean that there is no scope for the
employees to be dissatisfied due to basic need like restroom facilities, cleanliness and easily
available food. Googlers do not have to visit a place for having food, the company has a huge
cafeteria or restaurant in the company’s building. Some of the motivation factors implemented in
Google are first, Benefits and Perks; there are various benefits and the perks that the company is
offering to the employees. For example, reimbursement for legal expenses for their employees
up to $5000, the maternity benefits for the female employees are of 100 percent paid of 18 weeks
off. The mother and father of the newborn child are provided the expenses of $500 maximum for
meals for initially three months. Moreover, the company provides financial support for child
adoption (Bombiak, 2018).
Second, Voice and value; this is the sigh for the democracy in the organizations they are
provided with a considerable voice like an employee forum is hosts by the company on every