Organizational Culture and Employee Motivation

This assignment delves into the crucial relationship between organizational culture and employee motivation. It examines how various aspects of organizational culture, such as leadership style, communication patterns, and reward systems, impact employee job satisfaction, performance, and overall commitment. The analysis will draw upon research findings and real-world examples to illustrate the significant role organizational culture plays in shaping a motivated and productive workforce.

ORGANISATIONAL
BEHAVIOUR

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Influence of power, culture and politics on organisational behaviour...................................3
a) Utilisation of Handy cultural typology to identify the culture in BBC...................................3
b) Identify the power, culture and politics with its affect on BBC.............................................5
TASK 2............................................................................................................................................6
P2 Content and process theories of motivation...........................................................................6
a) Definition of content and process theories..............................................................................6
b) Evaluate the motivational techniques so as to improve the effectiveness in BBC.................7
c) Motivation and its role in attaining organisational objectives................................................7
P3 Features of an effective team.................................................................................................8
a) Various kind of teams.............................................................................................................8
b) Factors that make an effective team.......................................................................................8
TASK 4............................................................................................................................................9
P4 Usage of concept and philosophies of organisational behaviour on enterprise situation......9
a) Application of path-goal theory to better team performance..................................................9
b) Barriers to team performance...............................................................................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Organisational can be state as a group of people who work for a common goal. This
involves many different activities through which an individual can predict or influence one's
behaviour (Acharya and et. al. 2011). In this process company ensures that their workers are
interacting with their superiors and understanding the purpose of the task which will assist them
to know the behaviour of their fellow workers. Thus, this approach has resulted in enhancing
their business in an appropriate manner. British Broadcasting Company (BBC) is a public service
broadcaster which provides information related to any nation. In this report, how behaviour of an
individual is affected by culture. Different ways to identify the motivating element has been
mentioned here. Other than this tools are used which have increased their work efficiency is
included.
TASK 1
P1 Influence of power, culture and politics on organisational behaviour
Organisation is not a small term rather in this a large number of workers are included
from various cultural and region. In this many people interact with each other so as to work in an
effective manner. Thus, it is very essential for managers to identify and determine the behaviour
and attitude of a person so that they can achieve their goals in set time period. Values and
cultures are inherited in a person so it is important for BBC to create a healthy environment in
work place so that workers can work in a positive manner.
Power and politics are wide factors which affects in the growth of business enterprises.
Therefore, it is essential for management that they can implement rules and regulation by
keeping all people's perceptions into considerations (Adeniji, 2011). This kind of approach
increases the productivity and sales which provides a long term benefits to an organisation.
a) Utilisation of Handy cultural typology to identify the culture in BBC
Culture may differ according to the behaviour or environment provided by an
organisation. Hence, BBC should provide equal status to all person whether they are from same
countries or different this will help them to generate a effective work place. One of the major
advantage of cultural typology is that it gives best surroundings to their employees where they
feel free to express their views and feel motivated to perform their task in an appropriate way. It

will gradually enhance the productivity and sales of an organisation. Some of the elements are
mentioned below:
Skills: A person with improved skills and knowledge is more successful rather than those
who have less knowledge. This assist them to take things with different perspective. Therefore,
BBC Should recruit those persons who are eligible and fit best for the particular job. All these
skills helps them to deal with various workers effectively that will enhance the business
activities.
Attitude: Attitude aid a person to take decision in complicated situations and
circumstances. For the sake of the company an individual must have a positive attitude this will
encourage him/her to work in specific time period.
Leadership: It can be is a trait which plays a prominent role in the growth of an
organisation. A person with different leadership styles can handle every kind of pressure whether
related to marketing strategies or employees relations. Leaders take their team all together so as
to work in an effective manner (Armache, 2012). Leaders and managers of BBC guide their co –
workers and explain them the whole task so that they attain their objectives and set targets.
Handy Cultural typology
This typology was given by Charles Handy in the year 1999 which was based on
organisational culture. It is one of the popular and effective theory which many companies apply
in their business activities. Further more it is classified into four major parts which are as
follows:
Power culture: BBC is a Broadcasting company in which a large number of employees
are working. Under this main functions are and powers are in the hands of superior authorities.
They implement rules and regulations which aid them in making proper decisions for any task.
Task culture: In this company assigned the task to their workers and they do accordingly.
For this the team has to maintain a healthy relation so that the work is being carried out
ineffective manner.
Person culture: In this process a person is more concern about the performance done by
himself rather than for the sake of the organisation. Thus, it tells about the behaviour of an
individual, this can hamper the action of any company.

Role culture: In this superior provides there employees with specific role and
responsibilities. So it is important to divide the task in appropriate manner for facing challenges
in in effective manner.
Therefore, Smith stated in his report that BBC have fail to develop a healthy
communication between their employees which is hindering their management team to identify
the matters which are related to child abuse. Thus, they have failed to establish a positive culture
in their company.
b) Identify the power, culture and politics with its affect on BBC
Power and culture have a prominent role in identifying the behaviour of a person. Thus,
there main aim should be to implement policies and strategies in such a manner that it can be
formulated in a proper way. BBC has made a different department who can take decisions
according to present situations. This can have an impact on the behaviours of senior supervisor
and employees as they provide freedom; to express their views and ideas which can help them in
making changes accordingly (Bolino and et. al., 2013). Some times this may create a fear in the
minds of workers and can hesitate to express their ideas and the impact can be seen in the
performance.
Employees behaviour in a company can be defined under broadcaster culture. In this they
should ensure that they are providing their customers with good quality broadcasting services
whether at national or international level. They also provides news related to entertainment and
sports affairs. Therefore, their main motive should be to give authenticate information to their
clients. Too much focus on a single topic can act as a weakness and important topics may leave
behind.
Political is one of the main sector which emphasis more on the cultural activities of an
organisation with the help of power and authority. The main advantage of this is that to ensure
the productivity of a company is maintained in a proper way. Drawback of this can be the
influential person who misuse the power for personnel will.

TASK 2
P2 Content and process theories of motivation
a) Definition of content and process theories
One cannot deny with the fact that human resource managers can implement these
theories to enhance and boost the confidence of an individual so that they can complete their task
with appropriate methods. Here are some of the theories which managers can use are mentioned
below:
Content theories: Under this theory a person's behaviour is considered more so that
based on that they can motivate other employees to work effectively. So, it is necessary for
organisation to identify and evaluate the factors through which company can encourage their
team mates (Burnard and Bhamra, 2011). Thus, employees should perform their work with full
potential.
Maslow's Hierarchy of needs: This is a systematic way in which the performance of an
individual is classified as per the occurrence of situations. Theory fulfil all the basic steps so as
to move onto second hierarchy. This boost the motivation level of a person and encourage them
to do well.
Alderfer's ERG theory: In this theory Maslow's Hierarchy has been explained in simplest
form. Needs have been classified into three components i.e. existence: which involves the basic
needs of a person, relatedness: social needs are emphasis in this and growth: it focusses on the
targets which are to be achieved by a person.
Therefore, each person have different needs and perform accordingly so as to achieve the
task in a proper manner. BBC has implemented latest tools and techniques through which they
are boosting the morale of their employees.
Process theory: This theory focuses on occurrence of motivation among employees of
organization. This sections tells that behaviour of an individual must be analysed in order to find
ways by following then motivation patterns can be gained (Coccia, 2014). It is not only
concerned with bring inspiration but also it must be retained for longer duration of time.
Reinforcement theory: In this theory the behaviour of an individual is identified for
attaining the objectives for long duration of time. They also assist company to eliminate the

behaviour of others who are affecting the business process. Reinforcement and punishment is
used as a tool which manages the behaviour of an individual.
Expectancy theory: Under this theory reward come along with the behaviour of a person.
When an individual come to know that they are being awarded for any task than they will
perform in a better manner.
b) Evaluate the motivational techniques so as to improve the effectiveness in BBC
Company should work as per the current circumstances so that they can perform their
work in effective manner. So, organisation should take employees as an asset because they are
the one who make firm's dream into reality (Collings, Scullion and Vaiman, 2011). A managers
should ensure that all the above theories which are mentioned are using them in an effective
manner that will assist them to do work potentially. BBC has introduced policies as per
employees will which is helping them in attaining goals. Thus, it is prominent role of managers
to encourage their workers for productive growth.
Incentives and rewards can be said as the main tool which encourage employees to work
in an effective way. This will assist them to attain significant results in time frame. BBC should
also keep in mind the content which is required by their customers so that their needs and
satisfactions can be fulfilled.
c) Motivation and its role in attaining organisational objectives
Motivation is very essential for a company for running their business in appropriate
manner. Thus, company should set goals and objectives according to the capacity of an
individual. Some of the ways through which organisation can motivate it team members are
given below:
Increased employee commitment: The workforce is assigned with the task and they have
to perform their operations accordingly this is beneficial for firms in order to achieve their set
goals and objectives. If the employees are committed towards their work than it results in
enhancing effectiveness at workplace.
Employee contentment: Company should provide their employees with best suitable
environment where they can achieve their goals with synergy and harmony (Fuchs. and Edwards,
2012). Though this their business can move in forward direction and can gain superior position.

Personal development: This not only enhance the performance of the company but also
develop individual skills. With the help of this an individual can improve his/her existing
knowledge.
Employee efficiency: For increasing the ability of an organisation it is important that they
enhance the knowledge of worker's as well.
BBC has implemented many motivational practices through which they can attain their
goals in set durations. Company is using Maslow's hierarchy as a prime theory fro motivating
their employees
TASK 3
P3 Features of an effective team
a) Various kind of teams
Team can be state as a group in which there are various kind of persons are involved,
they work together for a common goal and objectives. They assist them them to resolve the
differences all problem. Organisation has introduced many teams for fulfilling the objectives
which are as follows:
Cross-Functional team: In this employees have to perform their functions as assigned to
them this is beneficial in order to achieve the assigned task.
Problem Solving team: This team is formulated for short period of time so that they can
resolve the problem (Kaufmann and Frisby, 2013). After the task is completed they split the
team. Hence, they are formed according to the current situations. Their main role is to solve the
issues.
b) Factors that make an effective team
It is required to have a effective team so as to perform their work in sufficient manner.
For this it company should emphasis more on team building. It can be understood more by
Tuckman model which is given below:
Tuckman’s stages of group development. The stages of this theory are as follows:

Forming: In this stage of group development has faced on brining together and
introducing several person of the team or group. The role and responsibilities of group members
is not clearly define so that therefore crucial role has played by leaders. So in this stage of
development group are forming accordingly to requirements as well as needs and wants of the
group.
Storming: This is a second step for development of group. In this process, conflict
situations among group members has considered (Raes and et. al., 2015). The justification of
people form different background are carry out several style of performing a task. This is a very
important stage where maximum team as well as group are fail to achieve goals and objectives.
Norming: When team clear storming stage very effectively, then they go into norming
step. This is a stage of team development . This phase pays attention on building understanding
among employees in order to attain all targets in limited period of time and as a result people
starts guiding each other in better way.
Performing: In this stage roles and authorities to be divided in best format so that they
must secure rights of employees and they work with inner motivation along with full potential.
When workers work with complete enthusiasm tit means they are able in hitting targets with
complete feasibility.
Adjourning: This is a step of team building where people who are having same sort of
skills and talents and they are gather to obtain common goals along with individual targets.
Purpose of this phase is to collect virtue in best format in order to hit all targets. The future of
team member is not clear in this step.
TASK 4
P4 Usage of concept and philosophies of organisational behaviour on enterprise situation
a) Application of path-goal theory to better team performance
It is required for firm is to improve the team performance for accomplishing desired
targets and goals in proper manner (Acharya and et. al., 2011). An enterprise of different
concepts and philosophies of maintaining organisational behaviour which can understand the
major source for attaining potential goals for improving the performance of team members in
appropriate manner.

Path goal theory refers to that concept which assist in identifying and recognising
leadership styles and behaviour that are best suitable for the concern business operations and
functions. The main motive and aim of company is to provide genuine broadcasting of services
to their viewers which are attain by employees to maintain the effective leadership styles. With
the assistance of firm, the participative approach of leadership can develop and make best
possible use of manpower for achieving their specific target and goals.
b) Barriers to team performance
Barrier are hindrance for preventing from team as specified. The major obstacle shave
important impact on team performance for hindering the productivity of the firm. The major
barrier of team performance are describe as under:
Centralised control- It is the main cause of non performance of all team members. Group
members should bring out participative approach and can be given large number of opportunities
for make accurate decisions. The centralised concept of ability which does not provide them
autonomy to perform their desired targets.
Lack of direction- It is another major barrier for managing team performance. It is
required for team members is to direct towards gaining targets and goals so they does not feel
lost and get demotivated (Adeniji, 2011). Company manager help in providing correct directions
and path for attaining desired goals and targets in effective manner. They required to gain
attention of potential targets and managers help in show their employees right and correct by
which they easily get organisation objectives.
Poor communication- Communication is the major part for making effective efforts in
proper manner. It is required for communication channels so it is ideal performance that can be
accomplished. Poor communication make confusion and reduces the team performance within an
organisation (Armache, 2012). Barriers and obstacles help in improving their company group or
team performance so they can easily gain attention of customers towards specific products and
services. It is another major barrier which create hurdles and obstacles in flow of communication
from one person to another.
Culture- A group or team comprise with people for setting various set of beliefs and
value that mainly act as major barrier to manage team performance. An organisation culture
define that manner which operate and controlled. Also employees should follow their culture for

maintaining image of company. It is another major barrier which make issues and problems
among employees for the culture which are totally different from one another.
Communication and feedback- The effective communication represent as major
important part of building teams. Lack of communication channels is major cause of creating
issues within team performance. The main issue are occurs due to lack of communication are
includes conflicts, mistakes, lost opportunities (Bolino, and et. al., 2013). It is barrier that will
create and make issue while communicating with their customers and take required feedback
from them.
Lack of trust and respect- In an organisation, there are various employees who mainly
involved in lack of trust. The main issue is lack of trust which lead towards voluntary with other
person (Burnard and Bhamra, 2011). Such situation leads for lack of limited investment of
members within a team. If all employees does not work together so they will loss some trust and
belief among them.
CONCLUSION
From the above mentioned report, it can be concluded that understanding behaviour of
the employees is more important for the company to attain higher success at market place. In this
manager play important role in motivating their staff members by using various motivational
theories. Along with this manager also use concept and philosophies of organization behaviour to
resolve all the issue in effective manner.

REFERENCES
Books & Journals
Acharya, S. and et. al., 2011. Effect of three different motivational techniques on oral hygiene
and gingival health of patients undergoing multibracketed orthodontics. The Angle
Orthodontist. 81(5). pp.884-888.
Adeniji, A. A., 2011. Organizational climate as a predictor of employee job satisfaction:
Evidence from Covenant University. Business intelligence journal. 4(1). pp.151-166.
Armache, J., 2012. Effect of Compensation and Other Motivational Techniques on
Organizational Productivity. Franklin Business & Law Journal. (1).
Bolino, M. C. And et. al., 2013. Exploring the dark side of organizational citizenship behavior.
Journal of Organizational Behavior. 34(4). pp .542-559.
Burnard, K. and Bhamra, R., 2011. Organisational resilience: development of a conceptual
framework for organisational responses. International Journal of Production Research.
49(18). pp.5581-5599.
Coccia, M., 2014. Structure and organisational behaviour of public research institutions under
unstable growth of human resources. International Journal of Services Technology and
Management. 20(4-6). pp.251-266.
Collings, D. G., Scullion, H. and Vaiman, V., 2011. European perspectives on talent
management. European Journal of International Management. 5(5). pp.453-462.
Fuchs, S. and Edwards, M. R., 2012. Predicting pro‐change behaviour: The role of perceived
organisational justice and organisational identification. Human Resource Management
Journal. 22(1). pp.39-59.
Kaufmann, R. and Frisby, B. N., 2013. Let's connect: Using Adobe Connect to foster group
collaboration in the online classroom. Communication Teacher. 27(4). pp.230-234.
Kazemipour, F. and Mohd Amin, S., 2012. The impact of workplace spirituality dimensions on
organisational citizenship behaviour among nurses with the mediating effect of affective
organisational commitment. Journal of nursing management. 20(8). pp.1039-1048.
Kellison, T. B. and Mondello, M. J., 2012. Organisational perception management in sport: The
use of corporate pro-environmental behaviour for desired facility referenda outcomes.
Sport Management Review. 15(4). pp.500-512.
Raes, E. and et. al., 2015. An exploratory study of group development and team learning. Human
Resource Development Quarterly. 26(1). pp.5-30.
Online
Maslow’s Hierarchy of needs. 2017. Available through: <https://www.aia.org/pages/22611-
applying-maslows-hierarchy-of-needs-to-human/>.