Organisational Behaviour: Analysis of Culture, Power, and Politics
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This report analyzes the impact of organisational culture, power, and politics on individual and team behaviour. It examines various theories of motivation for effective outcomes in an organisation.
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Organisational Behaviour
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INTRODUCTION Organisational behaviour isacademicexaminationof the methods or way people act or behave within the groups of individuals. The principles of OB are applied primarily to operate business and related activities in effective way or manner(Burrelland Morgan,2019.).The majorareasofresearchandstudydedicatedtowardimprovingtheperformance,bring satisfaction in job and promote innovation by encouraging leadership within the organisation. This report is based on the Tesco which is an British multinational groceries and general merchandise retailer, headquarters is an UK. It is thirdsizeableretailer in the whole world in contextofgrossrevenue.Thisassignmentdemonstratesthesignificanceofappropriate behaviour within the organisation by analysingculture, politics and power whichdeterminant team behaviour theirexecution. It also includes importance of content and process theories of motivation in order toattaineffective results in organisation. It also includes factors which build effective team in opposed of ineffective team. At last it includes the various concepts and philosophies of OB in aenterpriseposition. TASK 1 P1Analysis of the way organisational culture, power and politics affect the behaviour of an individual and behaviour of team. s Charles Handy who is theprimaldominanceon organisational culturecharacterisedfour variouskind of culture that are Power, Role, Tasks and person culture. All theories of culture plays very important role in create suitable work culture within the organisation that are as follows: Power culture: In respective power culture which held in between the few individuals that possess power to influence throughout the whole organisation (Bakotić,2016). In context of Tesco they by using respective culture of power give crucial power in hands of few individuals that helps in quick decision making. Role culture: Organisationas perrole culture based on theconceptand regulations, asemployeeshave the proper knowledge about theirtasks and dutieswithin the organisation.Power in respective
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cultureascertainedhis position within the organisation, in context of Tesco they deliver power and roles as per their designation and knowledge factor. Task culture: Inrespectivecultureteamsaredefinedtoresolvesomeparticulardifficultyor developmentprojects. In context of Tesco they formed teams on basis of project by selecting one of best individuals who are specialised in their field to gain one of best outcomes. With the help of right mix ofability,attributeandleadingskills organisation can be able tobelievably productive andimaginativein market. Person culture: In respective culture individual see themselves one of most unique and excellent assets fora firm.As organisation surviveby using respective cultureindividual remain motivated in order to given one of best efforts. Organisational culture greatly influence the personnel behaviour study shows that it majorlyimpactsonlevelofmotivation,promoteslearningofindividual,affecton communication of knowledge and information, by improving values of organisation, decision making by solving conflicts with the organisation.In context of Tesco they worked hard to create the company culture in which employees thrive to work in both professionally and personally that create a healthy blend of work in order to gain potential outcomes (Company Culture, 2019).. In which each and every individual know their roles and responsibilities and give one of their best efforts to remain always relevant in marketplace. From the above discussion it has been evaluated that Tesco use Power culture that one strength remains under few individuals as they are responsible for giving major decision making that saves cost and time in taking crucial decisions (Tesco, 2019).In context of Tesco they nurture one of best possible work place environment by clean, bright and top notch facilities for their team members that provides opportunities to people to remain competitive in business environment in throughout the organisation. Organisational power: Power is the ability todeterminantanothercitizenry, it majorly definedto influence abilities of individuals and their activitiesofsubordinates by controlling various resources. In enterprisesurroundingsthere are various kinds of power existed that are as follows: Legitimate or positional power:
Respective kind of power copiedfrom theperspectivea person held in the organisational power structure. Job descriptions, for aninstancewhich requires to communicate or inform the managers and also assign duties to juniors (Brunning,2018.). In context of Tesco positioned power should be exercisedefficaciously, the person with legitimately earned it such as CEO of company. Expert power: Export power whichtracedfrom possessed knowledge and information in a specified area. Respective people are very much valuable due to their problem solving skills as individual are experts in think critically and execute accordingly. In context of Tesco in which power resides in hands of few individuals so decisions of respective individuals greatly affect on each and every activity of whole organisation. Referent power: Respectivepower whichtracedfrom thesocialkinshipthat cultivates with other individualin organisation. It can only possible after people like or admire who possess referent power as it arise due to some characteristics such as charisma, good communication skills and many more via respect, factor of trust and admiration (Burrelland Morgan,2019.). In context of Tesco They establish personal relationship with people within the organisation that are one of important symbol of power resides in a person. Coercive power: respectivepowerwhichcopiedfromthevariousfactorsbythreateningothers, penalizationor sanctions.The subordinatesproductafter-hourstofittingthepoint in timeto avoid theknowledge domainactions from the boss. It is the ability of individual to punish, reprimand to other employees, in context of Tesco they by usingrespective power which helps them topowerbehaviour by ensuring that they arechecktowards organisational policies and norms. Reward power: Respective kind of power appear from capability of an individual to persuade activities byallocatingincentivesinanorganisation.Thepaymentincludesincrementsinwage, categorizationandpromotional material. By using respective power within the Tesco they able to encourage and motivate employees in giving one of their best efforts.
Influence and use of power:In an organisation when managers, employees and teams desired to influence the behaviour of others they opt one of best strategy. Influencing strategies are methods by which individual or group of individuals try to exert power to affect their behaviour (Cherry, 2017.). By using respective power people bond to behave in ethical and adhere all policies and norms of organisation. From the above discussion it has been recommended that in context of Tesco by using amalgamation of various strategies such as reward and coercive power to mould the behaviour of individual and group of individuals in ensure that people adhere to policies and administration to remaincompetitiveinbusinessenvironment.IncontextofTescotheyusehierarchical organisational structure which is majorly functional structure in which main power resides in few individuals and some other decisions taken at subordinate level by hand over roles and responsibilities to them so that at every level organisation can gain potential outcomes. Politics: Politics is the common phenomenon in organisation, used by individuals to gain power. Politics is a process of bargaining and negotiating which helps to overcome from conflicts and difference in opinion. In context of Tesco they always put efforts to lessen down the negative effects which arise due to politics. There are some effects which politics affects on individuals and teams: Reduce productivity: While political activities existed within the organisation it hinders the self interest within the organisation as it reduces the productivity of employees in giving one of their potential efforts (ChumgAnd et.al ., 2016.).Simultaneously when productivity decreases it harms the motivation level of employees in giving one of their best efforts. Anxiety within organisation: Political activities create the atmosphere of anxiety within the organisation as people control each other that hinders the self interest of organisation. In context of Tesco they by organising various events within organisation helps in collaborative working in getting potential outcomes. So it has been recommended that Tesco apply various strategies and tactics in order to eliminate politics within organisation in order to remain competitive in marketplace.
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M1Critically analyse the way organisation culture, power and politics affect behaviour of individual and team behaviour. In the word of Branislav Moga (Organizational Culture and Its Impact on Team Performance, 2019), each organisation has own strength and weaknesses thateffecton their gainfulnessand sustainability . Culture of anstructurecreate creativity in which every one can give one of best efforts and competitive enough to reach at desirable goals. On other hand sometimes employees takes too lightly and start wasting their time. As per the view of M.T Wroblewski, organisational power and politics are both are very much important for an organisation, as it regulates the behaviour of team and individuals in order to keep control on works and activities of an organisation. Power helps to manage activities and actions within organisation in proper manner but sometimes it hinders the self interest of another in giving their best. TASK 2 P2Examine the theories of motivation that helps in gaining effective kinds of outputs in an organisation. Motivation is one of most important factor in an organisation and usually defined term to encourage staff members to perform the works and activities in effective manner (Coccia, 2015.). It is the responsibility of management to give all motivation factors to employees so that they work with full efficiency in order to achieve organisational goals. There are two kinds of motivation theory that are as follows: Content theory: Respective theory of motivation is ancient practices of motivationthat influence on norms and practices in organisationalmanagement. Content theories also known as need theories that are majorly concentrated on importance of determining factors which motivates them. Here are the theories of motivation that are as follows: Theory X and Theory Y:
In year 1960, Douglas McGregor formulated the theory of X and Y that denotes the two major aspects of the human behaviour. It denotes twovariousviews ofindividualistone is negative called X and other one is positive called Y. Assumption of theory X: Respective theory of motivation focuses on human behaviour at the work place as average employees intrinsically not liked to work and try to escape from it. While employees not liked to work management use various tactics such as persuasion, compelled or warn them to attain organisational goals and objectives (Elsmore, 2017.). So it is very much important to supervise and measure the activities of employees by adopting the more dictatorial style. Various employees ranked job security on top and no aspiration on their lives. After studied it has been evaluated that employees majorly not like responsibilities and they feel resist towards changes to perform well formal direction is must. In context of Tesco they conduct through research by taking feedbacks from other employees as they what feel about work and factors which most motivates an individual. Assumption of theory Y: theory of Y which is the positive theory of motivation in which employees perceive their jobs as one of most relaxing and normal task.They put one of their best efforts such as mental and physical strength to achieve desirableachievement. As employees not only require threats and controlling behaviour of others but they require the self direction and control in order to gain organisational goals and objectives. In context of it is very much essential to evaluate the motivation factor for employees such as rewards and career enhancement which gives loyalty and commitment of employees to gain potential outcomes out of them (HallAnd et.al ., 2016). So every employee have some specific skills and capabilities that should be utilized in proper manner in other words the innovative personality, creativity and resourcefulness should be utilized in proper manner. Hence it can be said that theory X which is based on the physiological needs and safety needs and theory Y is based on social needs, esteem and self-actualisation needs. In context of Tesco it is very much necessary to evaluate the zone of needs of employees in order to give one of best attributes to satisfy their needs in appropriate manner. As theory Y is more valid and reasonable comparatively to theory X , by taking the theory Y in Tesco which encourages decentralization of authority, team work and participative decision making within organisation.
In context of organisation Theory X and Y proved beneficial for organisation to analyse the both intrinsic needs of employees as why people escape to work in an organisation and factors which motivate an individual in best manner. By analysing respective factors an organisation can deliver one of their best values for them. But sometimes fail to do in proper manner as it is not realistic in nature and sometimes fail to do so. Process theory of motivation: Whereas content theory of motivation focus onfactors whichactuatean individual on other hand process theory addresses the issues related to way of working of processes and gain sustainability for life time. There are various theories of motivation that are as follows: Vroom's expectancy theory of motivation: Victor vroom developed the expectancy theory whichdesignedthe people'smotivating by depending on three factors such as Expectancy, instrumentality and valence. Expectancy: Respective attributes of theory of motivation about expectations of employees from their ownendeavourand relations to goodexecution. Part of the employeesprospectis one ofmost difficult factor to experience for organisation, for that they have to conduct research to find out which factors most motivates an employee (Kakabadse and Bank, 2018.). Those factors can be training or supports which deliver best possible performance to build confidence level of employees.In context of Tesco they evaluate employees work and duties with their skills and capabilities and then provide juicy carrot if theyaccomplishedtasksin right mannerandspeedy. So give rewards and motivation level of employees as per their level of performance to satisfy their expectations. Instrumentality: It is the belief that denotes if an individualmovein wellwaythe valuable outcome will be received (Kitchin,2017). So it is very much important to understand the relationship in between the performance and outcomes. So in context of Tesco it is the responsibility of management to access the necessary data and information of their performance by bringing transparency to get outcomes to motivate employees positively. Valence:
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The finaloutcomethat employee obtained the valuedotherwiseby each and every idiosyncratic. The value directly based on thenecessityso it is very much potential for organisation to evaluate the kinds of needs of employees to enhance their level of motivation. Both content and process theories of motivation helps an organisation to access the needs and wants of employees and tried to put one of their best efforts in order to remain competitive in marketplace. By using the Vroom theory of expectancy relied on the individual factors such as personality, skills, knowledge, experience and abilities of an individual in order to gain potential outcomes. As per the study it is stated that efforts, motivation and performance are linked with the motivation level of an individual. So respective theory proved beneficial for organisation to accessing the needs of employees by evaluating each and every aspect.Sometimes respective theories failed to analyse the major facts as needs of every individual differ from one another. In context of Tesco they by using the Theory X and Y by accessing the area of interest of people in order to achieve higher level of productivity from them which enables to gain competitiveadvantageinpositivemanner.Byusingrespectivetheoryinorganisation, management able to maintain motivational level of employees after identification of the reason behind escape from work and attributes which helps to enhance motivation level of them. In context of Tesco by implementing respective theory that are not applicable in same way to all people. The example of in which organisation keen to implement policies or procedures of change management in which new technology occurs in the organisation, in that scenario some employees are not ready to adopt it as it is very much challenging for them and adaptation enhance their motivation level in order to gain potential outcomes. By adopting respective change management organisation and individual can be able to enlarge business opportunities in positive manner. M2Critically analyse the way motivational theories affect the behaviour of an individual. From the motivation theories it has been evaluated that it plays very major role in life of individual as well as organisation because a motivated employees should be able to give one of their best efforts. With the help of above mentioned theories of motivation management should be able to evaluate needs to remain competitive in marketplace.On other hand there are some weaknesses of contentand process theory that they only dealswithone-on-oneinternal
motivationgroupingwhich is one of most difficult to predict whichmaketroublewhile design and implement training sessions for employees. TASK 3 P3Evaluate the understanding about factors which makes effective an ineffective team. Team is a group ofindividualistworking collaboratively for achieving organisational goals and objectives in properstyle(Maduenyiand et.al ., 2015.). There are some skills and attributes which helps in building effective and ineffective teams by comparing with each other that are as follows: Communication: In effective team knowledge and information shared by choosing one of best channel such as two way communication in which each individual can express their views. In ineffective team they are not proper kind of communication channel which hinders the self interest while transmitting potential knowledge to others. Decision making In effective team decisions are taken by after consulting with all members in an organisation so that corrective actions should be taken. In ineffectiveteamsonlyhigherauthoritytakesdecisionsby takingany kindof consultations which demotivate employees. Decision-making: In effective team most decisions are reached at final authority in form of consensus in which every individual are clear about their goals and in general agreement. Ineffective team actions and activities performed in prematurely before examine any kind of real issues in proper manner. To evaluate the attributes of effective team here are the Tuckman theory: forming: In forming stage of team development,unitiscollectedand task is allocated and team membersactin independent manner and unconditionally trust on one another. Storming: In respective stage of team building team starts to suggest the ideas and start trust on one another and voice their opinions that sometimes create conflicts (IPereira,Malikand Froese,
2017.). The personalities of one another emerges when they face or confront ideas of one another. As they hesitate to give voice their opinions and to be open minded. Norming: After the stage of storming which is the group development stage in which team members start working in collaborative manner. People not criticise one another as it considered as constructive and task oriented activity, they share ideas and views to one another by cooperates by establishing values and standards. Performing: In respective stage of team building team work in a unit and they reap important benefits from them. All team members know the tasks and responsibilities of one anotherwhich assist in achieveorganizationalgoals and objectives (Secchiand Neumann,2016). In context of Tesco they give propercognitionof works and activities to employees by accessing their skills and abilities to gain potential outcomes. Adjourning: In it when all tasks completed, the team can be dissolved and some members feel anxiety when they let go out of group. So it is very much potential to give assistance to employees to remain competitive in marketplace. M3 Evaluate team and group theories to assist dynamic cooperation within organisation. Team plays very major role in an organisation as theycommendationone of their best endeavourafter accessing their skills and capabilities in order to gain potential outcomes.By usingTuckman theory of team building is very much effective to share the potential knowledge and information in structured format by sharing the views and opinions from one another.It is effective to allocate the work as per the project to remain always competitive in market place. It directs the whole activities in team building by share the potential outcomes after taking feedbacks from people. There are some sort of advantages and disadvantages of respective model that are it provides the guidance for developing the effective kind of team by distributing roles and responsibilities to each and every individual in proper manner. But there are some limitations also that are respective model designed to describe in small groups and in reality respective group processes may not be in linear way as describes in respective model rather it cyclical. Respective tool of team development proved effective in context of organisation to effectively
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allocation of works and duties of an individual as well as organisation to gain potential outcomes. TASK 4 P4Apply various kinds of concepts or theories of organisational behaviour in a given business situation. Organisational behaviour is the multidisciplinary field that seeks level of knowledge of behaviour in setting of an organisation by affixing objectives by studying behaviour of an individual, groups and organisational processes. Respective kind of theory helps to organisation select one of best leadership style and contingency variables that are environment and employee characteristicsthathelpstomoderatethebehaviourofanindividualtogainoutcome relationship. In context of Tesco by using respective model effective leaders clarify the path to their employees for achieving goals and make the journey easier by reducing bottlenecks and pitfalls. Situation: Organisational behaviour is very much important to understand the works and activities for gaining potential outcomes(Kakabadse and Bank, 2018.). In context of Tesco they aimed to launch Delivery with the help of drone to gain cost effective and frequent delivery of services. With theassistof path goal theorybysystemcan easily understand the role of leader that are as follows: The major determiners of path goal theory are: Employee and environmental characteristics: Employeesconstruewiththe leader's behaviour which rely on thenecessarilysuch as degree ofconstruction, affiliation and perceived values ofpowerand many more. For an example if leadersupplymore structure to employees then they get less driven and not able to give one of their best efforts. Select a leadership style: The leaders behaviour is very much important in which leader adjusts the style of behaviour as per their own and task characteristic so that motivation level of employee can grow. In context of Tesco which adopts one of best leadership style which isdemocratic by which they heard the voice of their subordinates to gain effective kind of outcomes.The major kind of
leader behaviour are directive, supportive, participative and achievement that helps to gain potential outcomes. Focus on motivational factors which helps in employee succeed: The major factors of employee motivation plays very major role that helps them to give one of their best efforts (Elsmore, 2017.). In context of Tesco they by reviewing the behaviour of employees tried to give one of their best efforts. In that regards leaders plays very major role to understand the behaviour of employees and accordingly provide important deliverables. Example of path goal theory: In an organisation a Leader by following the path goal style can be able to provide the clear outsets of a project and required time frame for followers to achieve the particular goals and objectives. In context of Tesco they by using respective theory in the organisation can be able to demonstrate the business needs and appropriate actions in order to remain competitive in marketplace.IN context of Tesco they applied path goal theory by choosing specific kind of leadership style that helps to provide solution in a specific situation so that promptly desirable outcomes can be achieved within the organisation. In context of Tesco they use theory X and Y that helps to gain higher level of productive and sustainability as by it employees can higher level of motivation and determination in giving one of their best efforts. M4Justify the range of concepts and theories and their positive and negative effect on behaviour. For an organisation it is very much necessary to evaluate the behaviour of employees for thattherepathgoaltheoryhelpstoevaluatemotivationlevel,behaviourofleaderand characteristics of employees all are very much important in order to give great motivational factors to employees.Respective factors helps to management in giving attributes that most motivates employees that directly enhance their productivity and they give one of their best efforts. On other hand all theories based on inner level of satisfaction and motivation that are vary from one to another so it is very much difficult to measure level of satisfaction of employees.In context of respective organisation they use theory X and Y motivation theory after identification of roadblocks or pitfalls that employee not interested in giving one of their best efforts. Respective kind of theory management apply after finding out major gaps in performing works and duties within the organisation in positive manner.
CONCLUSION From the above report it has been concluded that understand theactivityof employees is very much important for ansystemto give one of best attributes to them. To understand them it is obligatory torealizetheorganizationalculture, power and politics that are very much crucial forgovernance. To gain higher level ofproductivenessmotivation level ofemployerare very significant that can be understand by using various theoriesand practices. For achieving desirable outcomes teams and their skills plays very significant role by assigning roles and responsibilities to them.
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