Organizational Behavior: Influence of Culture, Politics, and Power
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This document discusses the influence of culture, politics, and power on behavior in an organizational context. It explores how to motivate individuals and teams to achieve goals.
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Table of content Introduction......................................................................................................................................3 Part 1 Organizational culture, politics and power & Motivating teams and individuals.................3 Task 1:.............................................................................................................................................3 LO1 Analyze the influence of culture, politics and power on the behavior of others in an organizational context......................................................................................................................3 Critically analyze how the culture, politics and power of an organization can influence individual and team behavior and performance................................................................................................4 Task 2:.............................................................................................................................................4 LO2 Evaluate how to motivate individuals and teams to achieve a goal........................................4 Critically evaluate how to influence the behavior of others through the effective application of behavioral motivational theories, concepts and models..................................................................5 Critically evaluate the relationship between culture, politics, power and motivation that enables teams and organizations to succeed providing justified..................................................................6 Recommendations............................................................................................................................6 Part 2 Effective cooperation within teams and concepts and theories of organizational behavior.7 Task 3:.............................................................................................................................................7 LO3 Demonstrate an understanding of how to cooperate effectively with Others.........................7 Analyze relevant team and group development theories to support the development of dynamic cooperation......................................................................................................................................8 Task 4:.............................................................................................................................................8 LO4 Apply concepts and philosophies of organizational behavior to a given business situation...8 Explore and evaluate how concepts and philosophies of OB inform and influence behavior in both a positive and negative way.....................................................................................................9 Critically analyze and evaluate the relevance of team development theories in context of organizational behavior concepts and philosophies that influence behavior in the workplace.......9 Conclusion.....................................................................................................................................10 Reference List................................................................................................................................11 Page2of13
Introduction One of the most important section of any organization’s activities is the organizational behavior where the basis of the organization lies in the hands of understanding and influencing the work of an individual thereby predicting their behavioral changes that may take place and the effect that those changes may bring in the future developments. It acts as an essential human tool to apprehend what each individual is doing and acting in accordance with the changes and how their behavior affects the organization both in positive and negative ways. To improve the effectiveness of the organization, the employees are made to understand the potential risks and consequences and use their innovative ideas to find solutions to it. Part 1 Organizational culture, politics and power & Motivating teams and individuals Task 1: LO1 Analyze the influence of culture, politics and power on the behaviorof others in an organizational context One of the main sections of any organization involves the cultural, political and behavioral approach towards the employees which plays an important role in influencing the developments within. In our chosen organization BBC, it was seen that in order to carry out the management better, the organization has used the methods of campaigning and proper collaboration in order to raise their voices and bring out their point of view to everyone to make a suitable condition for work. Acknowledging the good work results in a better collaboration between the teams, thereby simplifying the complex processes to have a significant impact on their culture. Freedom of speech and to raise their voices for any matter is given due important and recognition to understand the main concerns that associate with the organization and work to improve them better (Pinto, 2016). The BBC has made the commitment to provide about 50% job roles to people based outside London as well and relocate the specialist HR teams to Birmingham. Each and every member in the organization are given due importance based on their cultural perspectives and included in any political decision taken. The organization has taken special steps to eradicate child abuse from their area and taken steps against the two long serving presenters, Seville and Hall. However several independent reviews have shown several failings in the BBCs culture and their lack of communication between their employees and staffs thereby creating a form of mismanagement in the system. Several reports have been filed against the concerns of bullying and harassment cases where no steps were found to have been taken by the higher authority. Besides this, there has also been seen a form of discrimination arising in the work pay between the males and females in the organization, all of which are the main flaws Page3of13
noted which need to be taken special care of if the organization needs to develop. Thus the cultural and political situation if remains unchecked can have a serious effect on the behavior of the employees thereby hampering their work. Critically analyze how the culture, politics and power of an organization can influence individual and team behavior and performance The organization has the supreme power to influence the work of the employees if taken care of them in the right manner. The aggregation of culture, politics and power in an organization has made the working in an organization haphazard thereby affecting the organization’s development in the competitive market in today’s world. The employees working in the organization has a lot to worry about besides their works which has created a barrier in their thinking processes.The culture, power and politics in the organization has an influence in the operations and governance of the atmosphere and behavior of the employees in the organization (Wenger-Trayner et al, 2014). The power and politics in the workplace has a direct influence on the formal and informal culture of the organization. The responsibility of the executive heads lies in molding the organizational structure in such a way so as to define the environment of the work culture. The order in which the tasks are divided and coordinated in the organization shows the structure of the organization and thereby the working environment which is an essential part for the employees to work. There are six essential elements necessary to effectively design a organizational structure which include the specialization of work present, process of departmentalization, chain of command, different spans of control and the process of centralization and decentralization (Michaelidou et al, 2015). Keeping all these aspects in mind can help to mould the organizational culture, power and politics in an organization. However forming a simple structure in the organization brings out the leniency at work resulting in lowering down the potential of work thereby bringing out several problems such as communication problem and management of the staff thereby bringing out problems of harassment and bullying as is seen in BBC organization. Task 2: LO2 Evaluate how to motivate individuals and teams to achieve a goal The most crucial part of any organization and in this case, the BBC, is the management of human capital in order to improve the productivity, increase in the profits, motivation of the staff members and their retention, and providing a better form of training in order to improve and enhance the developmental process in the organization thereby providing them a standardized position (Buonocore and Russo, 2013). The diversity of the workplace and the management of all the employees can only take place in the organization when made a research of the identifying Page4of13
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each person’s individual talents and ensuring a self and time management thereby creating a suitable work environment and amiable climate to meet all the challenges that befall in the human capital department. Motivating the employees help to increase their interest to work thereby driving their energy to work at its best to help the organization develop and achieve success. When an employee’s zeal to work increases, they tend t o work with full passion and enthusiasm and the work automatically becomes productive as a result of the motivation (Spedale et al, 2014). Performing the surveys, observations and research in the right manner helps to manage the organization better by understanding their problems and helping to motivate them in their respective fields to help in increase in the productivity of the company. Reaching goals and objectives become even easier to achieve when the employees are motivated correctly. Motivating them in the right manner helps to increase their self esteem thereby increasing their qualities and skills to take up more responsibilities and help to advance in their career with confidence and compete with the other bigger organizations on a similar level (Sinclair, 2014). In BBC, it has been seen that a report says that the team has succeeded in maintaining the standard of work through the constant motivations they have received thereby expertising in their knowledge in the respective fields (Wilson, 2013). The manager has succeeded in solving more than 90% of the queries raised within their company thereby solving the problems in the right manner and motivating them to reach their targets. All of this has contributed to Hughes- D’ Aeth having succeeded in exceeding 20% of the cost reduction target thereby saving 30% off the cost of HR. All the ups and downs that the company has gone through only helped them to understand the problems better and work on them to improve the support system in the organization thereby going through an absolute transformation. Critically evaluate how to influence the behavior of others through the effective application of behavioral motivational theories, concepts and models Following the motivational theories help to explain how the different employees behave after going through a motivational process. These theories when applied to the workplaces in the various organizations help the employees to work better and make them more committed and enthused in their performances. The managers must therefore play an important part in motivating each employee to work at their best levels possible (Smith et al, 2013). They must understand how the theories of motivation can help to enhance their leadership qualities by enthusing his employees to work at their best thereby helping the work process to develop drastically and as a result flourish the organization. There are four strategic methods followed to enhance the behavior of the organization by implementing the motivational theories in the organization. They include: ●Following certain effective strategies both traditional and compensational to edge up the expectancy theory (Butler and Butler, 2017). This theory focuses on equalizing the efforts of all the employees to put them in their own fields of expertise to alleviate their tasks and also for those jobs where their contribution can greatly help in the overall development of the process. Page5of13
●Providing incentives for compensation and monetary awards can help the employees to fulfill their respective objectives and goals thereby engaging the employee’s commitment level for the company on a greater level. ●Applying several employee development programs, employee recognition programs and an open culture in the company by following the acquired needs theory. On the basis of this theory, every employee focuses on their personal profits and achievements thereby seeking social acceptance and power (Lindebaum and Geddes, 2016). The employee recognition programs help to enhance each employee’s self esteem thereby helping them to achieve. An amiable work culture helps to embolden the confidence of the employees thereby developing long term friendships. Employee development programs focus on providing the determined workers and employees to develop their work and help to achieve their goals and providing them higher position of leadership. ●Following the theories of X and Y helps to develop and implement the motivational strategies to advance in their work process of the employees in the organization. Criticallyevaluatetherelationshipbetweenculture,politics,powerand motivation that enables teams and organizations to succeed providing justified Recommendations In any organization, maintaining the culture and politics is a very crucial part to keep the working environment safe and amiable. A proper collaboration is necessary between the higher authorities and the staff members to understand and evaluate all the problems together thereby forming certain strategies to develop the organization better. The freedom of speech and to portray their own point of view is necessary to make a free environment where the employees can tell about their queries and further rules and strategies can be implemented to keep the work culture healthy (Page and Nilsson, 2017). The managers must be responsible enough to acknowledge the works of their employees and provide compensations and rewards if done correctly and effectively. Taking severe steps against bullying and harassment cases can solve many problems in the work environment and make a healthy environment for the employees thereby determining their behavior and work development accordingly. Thus the culture, power and politics has a big influence on the operations and governance in the atmosphere and behavior of the employees. There is a direct influence on the power and politics in the workplace thereby influencing both the formal and informal cultures. It is the utmost duty of the manager to reshape the structure of the organization thereby defining the environmental culture at work (Komaki and Minnich, 2016). Several factors are responsible in arranging the structure of the organization such as the chain of command, different spans of control, process of centralization and decentralization and so on thereby determining a standardized position of the organization. A diverse workplace and proper management of the employees ensure identification of the individual employee’s talents thereby motivating them to work even better in future. Several theories when applied in the Page6of13
workplace helps to make the employee more determined and committed to their work and enhancing their performances all of which help achieving success of the organization. Part 2 Effective cooperation within teams and concepts and theories of organizational behavior Task 3: LO3 Demonstrate an understanding of how to cooperate effectively with Others In order to achieve success in any organization and in this case the BBC, appoints several teams and groups for an effective working. The groups can be divided into two types, the effective and ineffective teams (Smith et al, 2017). The effective teams focus on supporting on the points which they disagree upon with the use of a healthy conflict to induce creativity and innovative ideas in the planning processes. Any forms of conflict are seen from a positive point of view by the effective teams and they can therefore be identified by the following: ■All the members in the group take an active participation in their contribution to the group followed by an open discussion. The deliberations that are involved are always reasonable and every member in the group is open to learning new things and take in new ideas from other groups if found effective for the development of their organizations. ■Logical arguments are taken into consideration while taking any decision and any form of obscene votes are discarded. ■Usage of circumstantial leadership qualities lead the different groups to come into various conclusions by involving various circumstances and applying several effective leadership qualities. ■All the members in the group seek for the common goals headed by their leader. ■In order to improve their performance better, the progresses that have already been made in the group need to be thoroughly scrutinized and the changes made in the required places to achieve further success in attaining the objectives. In contrary to the effective groups, the ineffective group focuses on an agreed perspective in a much faster rate thereby defending them against any new or innovative ideas from being implemented further or changing the already existing ones in any manner. The output is achieved in a much quicker process than the effective groups where the problems or flaws are only treated but not changed in order to carry on the work process at a much faster rate. They can be further characterized into the following: ■Due to lack of a certain set of goals, the environment turns into a more tense one leading to future conflicts and strife (Glisson, 2015). These results in several clashes turning up Page7of13
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where no conclusion can be properly conducted in an organized manner where members fail to listen to each individual’s point of view thereby making it a hotchpotch. ■Every decision is made on the basis of a majority voting process but no effort is done to include the minorities or compensate them in any way. No form of scrutinizing takes place in this case, therefore the progress gets limited. Analyzerelevantteamandgroupdevelopmenttheoriestosupportthe development of dynamic cooperation BBC being a dynamic corporation is independent and impartial in nature. The presence of honesty and trust within the employee's makes the dealing processes easier. All the decisions made are based on the values and a moral code of conduct. Quality services are provided thereby focusing on the value for money of their customers (Einarsen et al, 2016). Following the theories for motivation and group development has therefore enhanced the working of the employees by ridding all the evil aspects in the environment and providing a healthy environment for work. They are now more enthused to use their innovative ideas and styles of creativity to get hold of the new technology and use it to scrutinize and develop their works better. Several groups and teams are formed and each individual’s viewpoint and opinions are given due consideration. This results in developing new opportunities to train and develop the roles of the individuals thereby placing them in their own fields of expertise. Respect for all and safeguarding each member’s rights are given due importance (Pettinger, 2013). The team development can be therefore be divided into five stages for an effective functioning and delivering of the work process. They include Forming, storming, norming, performing and adjourning all of which if followed correctly helps to develop the work in the organization better and more effectively. Task 4: LO4 Apply concepts and philosophies of organizational behavior to a given business situation The organizational behavior of BBC is complementing dependent on the retrieval of the concept of character and virtue which has great interests in the political parties and other industries of different aspects. The development of moral values in the individual employees does a great help in improving the working condition better thereby sustaining their economy and cherish a healthy democracy (Palmer and Feldman, 2017). The morality and value related to the decision making process plays a significant role in influencing the decision making processes in the business. The organization sets up certain goals in order to deter the behavior and decisions made thereby getting hold of the attention of all. In order to identify the objectives, the values are therefore given the maximum focus in the conducting of their services. All the ideas and Page8of13
viewpoints of all the people are taken into consideration and scrutinized and the final result is made with the objective of fulfilling the company's goals and work for their betterment (Wegge et al, 2014). Maintaining a proper relation with the public and communicating with them at all level helps to understand the problems that befall on them and make efforts to develop them in an effort to enhance the work of their employees and help in the development of the business in all sectors. Explore and evaluate how concepts and philosophies of OB inform and influence behavior in both a positive and negative way In any organization and in this case the BBC, it has been seen that the co workers and the employees are not satisfied completely at all times. Several meetings are held in order to understand and evaluate the problems faced by the employees and discussions made on the basis of what changes need to be made to keep the employees satisfied. One employee’s bad mood can affect the entire working in the organization and bring out a negative result as a whole. This negativity in return can affect the company even if any form of good impact takes place. Thus a constant emotional tumult takes place in the organization and taking care of each member’s emotional conditions need to be taken care of. A bad mood is so contagious that it can have a grave effect on the other employees as well. It is therefore the responsibility of the manager to influence the emotions of the workplace. All the traits and emotions of the employees are given due consideration thereby influencing the character of each employee and motivating them in all respect. Therefore emotions are an integral part of every organization and need to be taken care of carefully. Critically analyze and evaluate the relevance of team development theories in context of organizational behavior concepts and philosophies that influence behavior in the workplace In the developing of the working in the workplace and improve the behavior of all the employees, two main team are made, the effective and ineffective group which focus on certain issues that are related to understanding all the conflicts and problems that arrive or befall in the organization and making efforts collectively to eliminate them. Innovative ideas and creativity are emphasized of each individual’s thereby making a free environment to allow everyone to speak and think freely. All the flaws of the organization are eliminated and the output received as a result in properly scrutinized in order to keep all the employees and the customers satisfied at all times (Butler et al, 2017). Every organization is thus needed to be independent and impartial by nature thereby implementing honesty and respect among all. The quality of services provided is also taken due care of. Maintaining a healthy democratic environment in the workplace and eliminating all sorts of social problems such as bullying and harassments are avoided at all cost. The moral code of conduct is thus maintained in order to make changes in the work process and help in developments in the organization (Piszczek, 2017). All of which factors help to stimulate Page9of13
the economy thereby stimulating a healthy working environment. Maintaining the public relations and developing the communication process further helps to enhance the work of the employees thereby helping in the growth in all the sections of the business. Conclusion In the given report we can therefore conclude that the organizational behavior is considered to be one of the important aspects of every organization and BBC has succeeded to a great level in developing it. The culture and politics in the organization is essential to maintain a healthy working environment for all thereby safeguarding the rights of all the employees and staffs. Using the theories explained earlier, it can be seen that the motivational theories have a great influence in determining the work of all thereby creating a zeal for work for all. In BBC, the management and campaigning process has done a great deal of development in influencing the work of all the employees thereby helping in development of their work in the organization and helping them to achieve success. Page10of13
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Wenger-Trayner, E., Fenton-O'Creevy, M., Hutchinson, S., Kubiak, C. and Wenger-Trayner, B. eds., 2014.Learning in landscapes of practice: Boundaries, identity, and knowledgeability in practice-based learning. Routledge. Wilson, F.M., 2013.Organizational behaviour and work: a critical introduction. Oxford University Press Page13of13