Organisational Behaviour of TESCO Plc

Organisational
Behaviour

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. The culture, politics and power of an organisation..........................................................1
TASK 2............................................................................................................................................4
P2.Content and process theories of motivation......................................................................4
TASK 3............................................................................................................................................6
P3. Understanding of an effective team and ineffective team................................................6
TASK 4..........................................................................................................................................10
P4. Apply concepts and philosophies of Organisational behaviours...................................10
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Organisational behaviour can be described as the way human behave and interact with
people or groups in company. It is essential for individuals, groups and firms as it assist them to
know about the complex nature of people by distinguishing effects and cause. Behaviour of
human beings in firm is governed by their activities, thoughts and feelings (Appiah and Sarpong,
2015). The main objectives of organisational behaviour is to regenerate concepts of theory and
create a improved conception of organisational life. For this report, the chosen organisation is
TESCO, which is the leading multinational groceries and merchandise retailer. Its headquarters
are in Hertfordshire, Welwyn Garden City and England, UK. this report covers culture, politics
and power of organisation. Content and process theories of motivation and motivational
techniques that enable effective achievement of goals are mentioned. Understanding to make
effective team as opposed to an ineffective team. Along with this apply concepts and
philosophies of organisational behaviours within organisation are also mentioned in this report.
TASK 1
P1. The culture, politics and power of an organisation.
Organisational culture
Culture can be described as the behaviour and knowledge of human society related to
religion, social habits, language an so on. Organisational culture is a system which share values,
beliefs and assumptions that governed behaviour of human within organisation. A global work
culture is identified in TESCO which is a multinational company. Their employees interact with
each other and work in a group to achieve the objectives of organisation.
Handy's Typology
Charles handy who characterised the culture of organisation into four different types that
is role, task, person and power are explained below:
Role culture:
It is a culture where are all employees assign their duties and responsibilities as per the
interest, qualification and specialization so that they work efficiently (Boddy, 2014). This culture
is followed by TESCO as it helps their employees to decide what they can do best for company
and accept the challenges. Every employees are answerable for their work hat is assigned by
their leaders and managers.
Task culture:
In task culture, individuals having same specialization and interest come together to form
a group to address particular projects and problems. In this every group members has to
contribute equally and perform tasks in an innovational way in TESCO follow this organisational
culture to resolve critical problems and achieve goals and objectives.
Person culture:
In every organisation, workers plays the essential role . In this people are mostly
concerned about themselves rather than company (Dhar, 2015). People generally come to office
for money and don't think about firm. In TESCO, worker are concerned about themselves and
also toward firm.
Power culture:
In company, power remains in hands of few individuals. Some rules and regulations are
there in power culture. Individuals of any organisation is being judged by their achievements.
People who have the power are considered as a most essential person of company. TESCO
1

follow this culture which create some negative effects as the individuals who is having power
may become partial to some one.
From all organisational culture, TESCO prefer the role culture for their organisation as in
this culture roles are allotted according to their interest and specialisation so that they give their
best and perform effectively and efficiency.
ORGANISATIONAL POWER
Organisational power is a power that is held by only some particular individuals. Superior
give order to their sub ordinates and make them to perform task and workers don't have any
choice they have to perform it without their will..
French and raven's capacity types:
John French And Bertram Raven conduct five forms of power that are mentioned below:
Reward power:
Reward power is considered as a common type of power. Individuals in power are often
able to give out rewards (Eason, 2014). Rewards can be in various forms. In TESCO, employees
perform their duties and task effectively when they feel they get some rewards such promotion,
bonus and so on.
Coercive power:
Coercive power is a power where individuals are forced to perform task against their
interest. This is the power of despots, bullies and dictators and also this can results in physical
harm. This power is ultimate power of all governments. This power is depends on administration
in risk conditions. Managers of TESCO, ask employees to perform activities without their will.
Expert power:
When individuals have skills and knowledge which enable them to understand a suggest
solutions, judgements, condition and situation. Experts ideas are valuable and generally people
prefer their ideas. TESCO prefer this power as it help their employees to get innovative ideas,
knowledge and skills.
Referent power:
Referent power drives from an individuals liking and respecting other. Generally
celebrities have this power (Fullerton, 2014). It is an ability of individuals to influence and
attract others. Some have this power by born but many people gain ability and knowledge so that
they influence others. TESCO prefer this power with initiative way and capability to handle with
the circumstances. This power relies on faith specialists do and show respects.
Legitimate power:
Legitimate power is most responsible power. This is considered as a title power as it
comes along with being appointed to a particular position. This power is used by TESCO as their
high authority stay in that position they are appointed for.
From above mentioned power TESCO generally preferred the reward power so that
employee get motivated and perform well to attain organisational goals and objectives.
Organisational power helps to accomplish individual as well as company objectives. It
effects the decisions so that there may be conflicts occur among teams and objectives can't be
achieved.
Political Behaviour
Political behaviours is an informal and unofficial behaviours of organisation. It is the
human activities respecting authority in government and general (Gonzales, Martinez and Ordu,
2014). According to Chanlat's attributes political conducts of administration towards their
employees can affect TESCO negatively. In case there is a some legal problems in company,
2