Organisational Behaviour and Management

Added on - 22 Nov 2020

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ORGANISATIONALBEHAVIOUR AND THEMANAGEMENT OFPEOPLE1
ContentsINTRODUCTION......................................................................................................................21. Important Definitions.........................................................................................................22. Different theories outlining the relationships among them................................................33. Application of organisational behaviour theories in TESCO............................................7CONCLUSION..........................................................................................................................9REFRENCES...........................................................................................................................102
INTRODUCTIONOrganisational behaviour is the study and application of knowledge about how thepeople act within an organisation. This concept helps in knowing the way how people interactwithin the group and how they are effecting the workplace (Alfes et.al, 2013). The mainpurpose of organisational behaviour is to recognise and create the ideas that can help inframing the better culture within the organisation to achieve its pre-set goals. In this reportdifferent practices that can help in creating a better behaviour within an organisation aredefined, with the help of theories given by famous physiologist. At last evidence would beshown of how these theories would be connected to an organisation so as to build the betterworking environment.1. Important DefinitionsMOTIVATION:It is Psychological feature described as the internal force that influences thedirection of work and choice of behaviour among the employees of an organisation. It isimportant for the organisation to understand and structure the work environment in such away that it encourages productive behaviours and motivate the employees in such a way so asto achieve the organisational goals (Bolden, R., 2016). Motivational theories are describes bymany physiologists according to the categories described. These are:Maslow’s hierarchy of needs: This theory is based on the fact that there are differenttypes of needs within employees which defines their working behaviour. Initially their basicphysiological needs like food shelter etc. should be fulfilled. After this need being fulfilledthe security needs towards job and life is to be satisfied. After this is achieved motivation viasocial aspects are explored next. Once the strong social needs of the employee is fulfilledthen a need of self-esteem boost which can be achieved by rewards and recognition.Herzberg hygiene theory: This theory is based on two basic needs of individual such ashygiene and environmental factors. Hygiene factors are those things which are placed in theworking environment so as to satisfy their working needs as for example a competitive salarypackage.3
LEADERSHIP:It is a process by which executives or the managers of the organisationcan direct and influence the behaviour of the people for accomplishment of organisationalgoals. According to “Keith Davisleadership is the ability to persuade others to seek definedobjectives enthusiastically. It is a human factor that binds a group together a motivated ittowards goals.” According to “Cribbin, it is an influence process that enables themanagement to get their people to do willingly what must be done and do well what ought tobe done.ORGANISATIONAL POWER AND POLITICS:Organisations are highly political and itmust be recognised as an important dynamic in an organisational behaviour. Power is theability of the managers to influence the flows of the available energy and resources towardscertain goal of the organisation (Khan, A.A., 2013).Max weberdefined power as “Theprobability that one actor within the social relationship will be in position to carry out hisown will despite resistance”.John, French and Bertram Ravenhave identified fivecategories of source of power which are Reward power, Coercive Power, Legitimate power,Referent power, Expert power.2. Different theories outlining the relationships among them.Motivation to work:This culture in the organisation has been identified by thefamous physiologistMaslow,his work answered what motivates an employee in anorganisation. His theory was divided into 5 parts which are categorised as below:Physiological needs: These are the needs of basic amenities which has to be fulfilledon priority. The physiological needs of every individual includes water, air, food,shelter, clothing, etc. if these needs are not satisfied than the employee of theorganisation cannot do their job properly.Safety needs: Every employee of the organisation wants to stay in a protectedenvironment where he has safety of job with minimal danger towards life. In anorganisation it includes job security, salary increment, pension scheme and after jobearnings.4
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