Understanding Organisational Behaviour and its Impact on Intercontinental Hotels & Resorts

ORGANISATIONAL
BEHAVIOUR

INTRODUCTION
Organisation activity is a scrutiny of individuals, structure and group's action in an
organisation with the purpose of organisational success and effectiveness (Burrell and Morgan,
2017). It is system which combines the human behaviour and technology. It emphasis on how
people interact or behave in an organisation or with each other. Organisational culture reflects
the values, behaviour, assumptions and beliefs by which people contribute in the organisational
environment. Organisation behaviour can be analysed by three ways (a) individuals (b) groups
(c) how organisation behave within the environment. This report is based on Intercontinental
hotels & resorts which is a hotel brand founded in 1946 and headquarter in Buckinghamshire,
UK. It has approximately 180 hotels & resorts and served as globally. This report discusses the
various organisational cultures, powers, politics and motivational theories and also their
evaluation that how they reflect the performance of organisation. It explains that how
motivational theories and techniques assist in the accomplishment of organisational goals and
what factors induces effective squad opposing to an ineffective team. It also includes petition of
various philosophies and concepts in an organisational context.
TASK 1
P1.
Organisational culture includes the vision, symbols, language, beliefs and habits of
organisation (Kitchin, 2017). It is a collection of values, beliefs and presume which influences
the market, plans, management style, product etc. It represents the interaction in the business
environment, self image of employees, working style and expectations of both organisation and
individuals. Here, Handy's framework of culture is used to reflect the organisational culture of
Intercontinental hotels & groups:
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(Source: Handy Model of Organisational Culture, 2019)
Specialist of this model is Charles Handy who is a philosopher and defines it as that the
culture of an organisation is ascertained and develops by the dominating group of an
organisation. In this model, Charles Handy includes four variety of culture which is locomote by
companies which will make understand that why employees feel comfortable while working in a
particular organisation (Handy Model of Organisational Culture, 2019). Various cultures are
described as: Person Culture: In this, workers feel that they are unique and essential than the
administration (Elsmore, 2017). Here, individuals are more obsessed with themselves
instead of organisation. In person culture individual needs and goals matter, employees
are not concerned about the organisational goals. Organisation who adopts this culture
will suffer in the business environment because these organisations does not have loyal
employees. Here, the level of cooperation among employees is very low and distribution
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lustration 1: Handy Model of Organisational Culture