ORGANISATIONAL BEHAVIOUR.

ORGANISATIONAL
BEHAVIOUR

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Identification of culture within Starbucks...................................................................................1
TASK 2............................................................................................................................................3
Exploration of how culture improves organisational effectiveness in relation to
communication............................................................................................................................3
TASK 3............................................................................................................................................5
Evaluation of role of culture on employee motivation in Starbucks...........................................5
RECOMMENDATIONS.................................................................................................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Organisational Behaviour is an effective area of study and practice, which is associated
with analysis and evaluation of behaviour of individuals within the context of a company. it is a
highly essential aspect for a firm as it helps in assessing the actions of individuals within an
organisation that is very much directed by their behaviour (Secchi and Neumann, 2016).
Furthermore, it is beneficial for a company as it could help them towards anticipating the
behaviour and controlling the same to achieve organisational objectives effectively. Hence, in
this context, the report is based on Starbucks, which is one of the renowned and preferred coffee
manufacturing and distribution organisations within the United Kingdom. The assignment would
be covering a detailed insight onto the culture prevailed within the company, that is related to
human behaviour within the workplace. Furthermore, the report covers an appropriate
understanding of how the culture adopted by the organisation influences the communication as
well as employee motivation.
TASK 1
Identification of culture within Starbucks
Organisational culture is a system which is relies on the values and attitudes and also
helps in arranging the staff of company. Every company has it own unique culture which helps
them in order to analyse the behaviour of employees and also make various contributions in
business environment (Lindebaum and Geddes, 2016). Moreover, it is helpful in order to manage
and control the people who are working in an organisation as it impacts many factors such as
product, technology and many more. In order to define the culture for Starbucks, Handy's model
is used which carry four cultures as it is mentioned as under: Person Culture:
As per this culture, the employees of an organisation are consider themselves as the
significant part as they are only worry about themselves rather than other employees. In this,
employees focus on only fulfilling their goals and objectives. It depicts that the individual goals
are more important than organisational and because of this, the organisation get suffer and it can
eliminates the productivity. In this, cooperation and coordination among employees are very low
and if Starbucks select this culture, then it would negatively influence the organisation as
because of this, employees cannot share their work with each other.
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