Organisational Behaviour: Influence on Individual and Team Behaviour
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This document explores the influence of organisational culture, politics, and power on individual and team behaviour. It also discusses motivation theories and techniques for achieving goals.
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Organisational Behaviour
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Table of Contents INTRODUCTION..........................................................................................................3 P1. Demonstrate the organisation culture, politics and power which can influence individual and team behaviour of an organisation.....................................................3 P2. Describe content and process theory of motivation with their techniques for achieving goals..........................................................................................................7 P3. Differentiate between effective and ineffective team........................................12 P4. Apply various concepts and philosophies of Organisational Behaviour...........16 CONCLUSION............................................................................................................18 REFERENCES...........................................................................................................19
INTRODUCTION OrganisationBehaviourrefersasthestudyofbothindividualandteam performance for an organisation to achieve goals and objectives effectively for competingwithrivalries.Themainpurposeoforganisationbehaviouristo encourage employees for increasing their activities which helps company to establish strong and trustworthy relation among each other(Abstein, Heidenreich and Spieth, 2014). The organisation selected for this project is Bentley Motors as being the world’s most luxury car brand celebrating its Centenary year which is headquarteredinCrewe,UnitedKingdom.Thisprojectdemonstratesthe organisationculture,politicsandpowerthatinfluenceindividualandteam behaviour of an organisation. It further describes content and process theory of motivationwiththeirvarioustechniquesforachievinggoalsandobjectives. Additionally, this project differentiates between effective and ineffective team of business with application of various concepts and philosophies of organisation behaviour. Bentley Motors:-The Bentley Motors is the world’s most luxury car brand celebrating its Centenary year which is headquartered in Crewe, United Kingdom. The organisation was established by its key founders that are W.O. Bentley, H.M. Bentley with its parent organisation is Volkswagen Group. It produces 9,107 vehicles in 2012 and 7,593 vehicles in 2011. The Chairman and Chief Executive Officer of Bentley Motors is Adrian Hallmark. It is an automobile customisation service industry with its products is Flying Spur, Continental GT, Bentayga SUV, Mulsanne, etc. P1.Demonstratetheorganisationculture,politicsandpowerwhichcan influence individual and team behaviour of an organisation Organisation Culture:-This is defined as the workplace where managers, leaders and employees share assumptions, values and beliefs which describe the behaviour of workers within business. Managers of Bentley Motors focus on this as to analyse and evaluate their actions through dress, act and performing jobs criteria in order to achieve goal. It is further explained with the implementation of Handy culture model that is mentioned as under:- Handy Model:-This model was introduced by Charles Handy as being the leading authority of organisation in 1999. Managers of Bentley Motors implement this model as to develop co-ordination among workers and deliver their best action for achieving organisational goals and objectives(Handy Model. 2012).
Power:-Itistheprocessthroughwhichpower andcontrolof business activities for various group of individuals to few persons. Managers of Bentley Motors monitor and control radiates from centre, concentrates power and little bureaucracy by shifting decisions as possible. Taskculture:-Thisrefersasmanagerandleaderdelegaterolesand responsibility to their workers through decentralisation in accordance with capability of workforce. Managers of Bentley Motors discriminate the specific target into division of work and have certain power to change in accordance with situation(Althonayan, 2017). Person culture:-The people believe thatthey are doing their best and implementing superior action for achieving success. Managers of Bentley Motors provide training and development programmes to improve skills which reduce the possibility of errors and lead to achieve specific target efficiently. Roleculture:-Theeffectiveteamsareformedtosolvetheparticular problemswhichdelay inaccomplishment ofgoals. Managersof Bentley Motors derive the power to expertise for controlling the risk of errors through strategic decision of corrective measures. Hofstede’sModel:-Thisframeworkisacross-culturalcommunication, developedbyGeertHofstede.Itdemonstratestheeffectofsocietyculture towards the members of organisation in performing their actions. Managers of Bentley Motors implement this model as to analyse the behaviour, culture and beliefs of society members which impact the performance of workers(Hofstede model. 2012).
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` Power Distance (PDI):-The managers of Bentley Motors use this power distance as a willingness of a culture to accept status and power of differenceamongitsmembers.Thecompanyfocusonthisasto differentiate the roles and responsibility of individuals in accordance with the capability to deal with it. Individualism versus collectivism (IDV):-It is the process through which managers of Bentley Motors emphasize leaders to motivate their workers for completing task to achieve rewards. The role of leaders in Bentley Motorsistoencourageemployeesforachievingindividualand organisationalgoalsbycompletingtheirtaskwithcollaborationto accomplish it efficiently. This result in gaining the monetary and non- monetary rewards such as bonus, incentives, promotion, performance appraisal, etc. Masculinity v/s Femininity (MAS):-The managers of Bentley Motors focus on developing equality among its workforce either male or female. It majorly aims to provide equal compensation to its workers for motivating them to complete their task effectively with time management. UncertaintyAvoidance(UAI):-Thisrefersasuncertaintyfacedby workers through lack in tolerance and not able to follow the rules and regulations of company. It is essential for managers of Bentley Motors to provide training and development programs for guiding its workforce to manage and deal with various problems effectively. Long-TermOrientation(LTO):-BentleyMotorsmanagersfocuson achieving short and long term goals by encouraging workers to perform their business activities achieve personal goals. The Company further motivates workforce to give their high level of efforts for gaining desired wish that embarks their individual objectives. Organisation Politics:-This is described as the self serving behaviour of employees who perform their task with eagerness and the motive is to achieve short
and long term goals effectively. Managers of Bentley Motors focus on this as these persons have the capability to achieve individual and organisational target efficiently. Itisbeneficialforthecompanyasthemembersareselfmotivatedandlead organisationtoaccomplishsuccessinordertocompetewithits rivalries.The organisational politics is positively impacted as the individual and team behaviour boost their motivation and morale for goal achievement. The main aim is to restrict errors through corrective measures for sustaining in global market by developing their competitive strategies(Balmer and Burghausen, 2015). Organisation Power:-It is referred as the ability of directors and leaders in delegating task to others by instructing them to perform their activity within particular time period. Managers of Bentley Motors implement this as they have the power to supervise their work to other in completing it for them. It is beneficial for company to utilise all the mandatory resources in favour of organisational development. The mainpurpose oforganisationalpoliticsfor managers is toassignactivities for different workers and make them to do those tasks. It is described on the basis of French and Raven theory which is as follows:- French and Raven:-This is defined as the social power which have the ability to change belief, attitude or behaviour for achieving specific target. Managers and leaders of Bentley Motors implement this as to change their leadership style in accordance with situation of business for achieving success. Legitimate:-It is described as the power of position in business such as Chief Executive Officer, Vice President, Chairman, President, etc. Managers of Bentley Motors delegate their works in accordance with organisation power to complete certain specified action. Reward:-This refers as to encourage workers through providing personal and impersonal rewards for workforce. Managers of Bentley Motors give rewards as develop eagerness, engagement and involvement among workers. Expert:-Theexperthavecapabilitytoexamineactionsaredonein accordance to achieve goal or not(Blyton and Morris eds., 2017). Managers ofBentleyMotorsfocusontheirexpertiseastorestricterrorsthrough corrective measures. Referent:-It is the power from another person in liking and wanting to be like as the other. Managers of Bentley Motors focus on the power of charisma and fame as being the celebrity or role model for inspiration to others. Coercive:-This power is the idea that leader can and will penalise those who don’t carry out instructions. Managers of Bentley Motors are categorised in positional power as they have the right to instruct actions within particular duration.
P2. Describe content and process theory of motivation with their techniques for achieving goals Motivation:-The word motivation is derived from Latin word "motive" which mainly focus on the needs, desire and wants of their workforce. It is the process of encouraging people within an organisation to perform their actions for achieving individual and organisational goals. Managers of Bentley Motors focus on motivating theirworkersastodevelopemployeerelationsthroughengagementand involvement which leads to achieve success efficiently (Chinomona and Mofokeng, 2016). Content Theory:-The word motivation is derived from Latin word "motive" which mainly focus on the needs, desire and wants of their workforce. It is the process of encouraging people within an organisation to perform their actions for achieving individual and organisational goals. Managers of Bentley Motors focus on motivatingtheirworkersastodevelopgoodrelationsbysharingtheirviews, information, emotions, beliefs and values among each other. It is further classified intofourtheoriesthatareMaslow’sNeedHierarchy,Alderfer–ERGtheory, McClelland and Herzberg’s Two-Factor Theory. Alderfer – ERG Theory:-This is a psychological theory which was proposed by Clayton Alderfer, who implemented the factors of Maslow’s Need Hierarchy theory into its ERG model. Managers of Bentley Motors implement this for satisfying the needs of an individual to motivate it through existence, relatedness and growth. It is mandatory for company as to analyse the needs, expectations and desire of their workers while performing their task to compete with rivalries for sustaining in global market(Alderfer ERG theory.2018). Existence Needs:-It refers as basic physiological and safety needs of an individual such as food, shelter, cloth, health and safety, insurance, etc. Managers of Bentley Motors can use this as to fulfil the desire for basic
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material necessities for stimulating good performance(Duffield and Whitty, 2015). Relatedness Needs:-This is described as Maslow’s social and self esteem needs which refers as to build the environment of love and belongings among each other. Managers of Bentley Motors can use this as develop employee relationswithmanagers,leadersandworkforceforunderstandingtheir emotions and feelings while performing their task. Growth Needs:-It is described as the need of self-actualisation of Maslow Need Hierarchy which focus on personal growth and development of an individual by building self-confidence. Managers of Bentley Motors can use this for making workers to be creative and to perform meaningful work. Maslow Need Hierarchy Theory:-This premise majorly emphasize on the needsandwantsofemployeeswhichareperformingtheiractionswithinthe business. It is essential for managers of Bentley Motors to facilitate their workers with variety of desires that motivate them to complete their target with high interest to accomplish at certain duration. Basic Physiological needs:-The managers of Bentley Motors focus on their basic requirements of workforce which includes food, cloth and shelter that is essential for an individual to survive. This develops good image of managers and company in the eyes of employees by convincing them to perform actions effectively by restricting errors (Maslow Need Hierarchy. 2020). Safety Needs:-Bentley Motors manager further provides safety to workers through facilitating them with insurance, security equipments such as globes, helmets, children welfare, etc. It energise workers to give their high level for effortstowards companygoalas beingmotivatedtogainmorebenefits through its extra working. Social Needs:-The managers of Bentley Motors focus on social needs of workforce through developing good relations among each other which leads themtosharetheirviewsandinformation.Themanagers,leadersand
workers further collaborate with one another for performing their task with engagement and involvement to achieve goal efficiently. Esteem Needs:-Bentley Motors manager emphasizes on self-esteem needs of workers through motivating and inspiring them by performance appraisal thatresultinbuildinggoodimageandreputationamongothers.Italso energisesemployeesforgivingitsextraeffortstowardscompanygoals instead of individual appraisals. Self-Actualisation Needs:-The main motive for managers of Bentley Motors is to enrich workers through promoting them at higher level with extra facilities that builds self-confidence. It is most important for directors to ascertain their organisational goal that analyse workers to complete their task with efficiency at certain or specified duration. Herzberg’s Two Factor Theory:-It is the theory which focus on identifying thesatisfactionanddissatisfactionlevelofemployeeswhileperformingtheir business activities. This is very essential for an organisation to delegate their roles and responsibility in accordance with the capability of workers to perform their actions. The managers of Bentley Motors emphasize on analysing the working style of its employees and examine the active and inactive workers. It further provides training and development programs for unproductive employees to complete their task with efficacy. Hygiene Factor:-The main duty and responsibility for managers of Bentley Motors is to develop good working conditions, peer relationships, leadership quality, job security, compensation, status for their employees. It motivates workerstoperformtheirbusinessactivitieswithco-ordinationandco- operation of other employees that actively participate in accomplishment of organisational goals and targets. Motivator:-It is the process through which managers of Bentley Motors focus on job responsibility, employee satisfaction level, recognition, achievement, growth opportunities and advancement. The main objective for directors and
leaders is to analyse the reasons for dissatisfaction level of its workforce that has to be converted into their pleasure and contentment. The Bentley Motor managers further take necessary steps for motivating employees through attaining self goals with organisational success. Process Theory:-The psychological and behavioural process that motivates people to act in a particular systematic manner for completing their business activity. Managers of Bentley Motors implement this as to examine the needs of person which encourages in achieving target efficiently. It is further categorised into four theories which are Skinner’s Reinforcement, Vroom Expectancy, Adam’s Equity and Locke’s Goal Setting Theory (Iyamu and Mphahlele, 2014). Vroom Expectancy Theory:-This theory assumes that behaviour results from conscious choices among various alternatives to select one with the motive to maximise pleasure and minimise pain. Managers of Bentley Motors focus on this as to analyse the needs and wants of their workers for providing them job satisfaction which develops their morale. Expectancy:-The managers of Bentley Motors are beneficial as they use this strategy with the expectation of increased effort will lead to ascertain effective performance for achieving goal. It mainly focuses on recruiting right employee with high skills to perform specific action with specialisation. Instrumentality:-Managers of Bentley Motors implement this with the belief thatgoodperformancewillleadtoachievevaluedoutcome.Itfurther develops trust in people by making decisions for analysing the discrimination of outcome. Valence:-The managers of Bentley Motors are profitable by making good efforts for achieving success efficiently with the motive to meet the estimated performance. It creates opportunity for growth and stability of business to sustain in perfect competition market.
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Equity Theory:-This theory was introduced by Adam’s equity which focus on determining the distribution of scarce resources in order to utilise it effectively that result in stability or organisation. It is being implemented by managers of Bentley Motors for comparing ratios of contributions (cost) and benefits (rewards) at each person. This is beneficial for company to ascertain its growth for competing with its rivalries through aggressive strategies that creates threats for others. Inputs:-It is described as the process through which directors of company emphasize on quantity and quality for employees while performing their task towards company goals. The managers of Bentley Motors focus on achieving its objectives through adding valuable inputs that includes time management, loyalty, hard work, tolerance, adaptability and commitment. It encourages workers to perform their business activity with good team morale that leads company to attain its goals and objectives with efficacy. Outputs:-The ability of managers for identifying the positive and negative impact that individuals perceives within the business. The outputs are further classified on the basis of tangible and intangible process that involves self- esteem, job security, employee benefits, etc. Managers of Bentley Motors further emphasize on increasing the reputation and responsibilities of an individual by promotion. This encourages workers to give their high efforts towards company vision and mission for competing with rivalries. The Porter-Lawler Model:-This theory majorly focus on the working style of workers for doing their activities in prescribed and effective manner which creates opportunity to sustain at global market. It is essential for managers of Bentley Motors to encourage workers for pertaininghigheffortsbygivinghighperformancethatresultsingaininghigh rewards to attain satisfaction. Effort:-ThemanagersofBentleyMotorsmajorlyanalysetheeffortsof workforce by evaluating the task done by every individual and comparing it from previous and their subordinate. This results in identifying the extra hard work done by workers in achieving their target that leads to gain company objectives. Performance:-The performance of worker done by managers to ascertain growth and development of company for competing with rivalries through gaining aggressive strategies. It is most important for workforce to complete their task on specified time that builds strength and prospect for company to minimise threats and weak sport for being stable at longer period. Rewards:-It is the process through which employees give their high efforts for company that result in providing them intrinsic and extrinsic rewards which
motivates them to keep performing their actions effectively. Managers of Bentley Motors are highly beneficial as workers develop morale that creates opportunity for company to increase its competitive strategies with effective performance of its workers. Satisfaction:-Theworkersarehighlysatisfiedbygainingrewardsas expected that encourage them to be loyal for company and perform their actions by giving best efforts. Managers of Bentley Motors aims to satisfy its workforceformotivatingthemtocontinuetheirkeeninteresttowards company goals which also leads to ascertain them individual targets. P3. Differentiate between effective and ineffective team Team:-A team is a group of active people working together for completing a specific target(Kachanakova and Stachova, 2014). Managers of Bentley Motors focus on their effective team as to develop good employee relations for performing their task effectively. The main purpose of company is to create worker engagement and involvement through co-operation for achieving organizational goals efficiently.It createsopportunityforgrowthandstabilityofbusinesstosustaininperfect competition market. Comparison between effective and ineffective team:- FeaturesEffective TeamIneffective Team DefinitionTheeffectiveteamis foundationfor accomplishmentof successthatdevelops abilityofcompanyto compete with its rivalries suchasRolls-Royce, Mercedes, etc. Managers ofBentleyMotorsfocus onthisastoimprove quality,facilitatethe completionofproject which results in improving productivityand efficiency. This is a group of people who arenotactiveintheir performanceandlacksin accomplishmentofgoalsand objectives.Managersof Bentley Motors focus on this as theyarenotabletoprovide trainingprograms which lacks in developing skills that might delay in achieving success. Time ManagementThe effective team is able tomanagetheirtask withinparticularduration inordertoachieve individualand organisationalgoalsand objectives. Theineffectiveteammost probablylacksinmanaging theirbusinessactivitieswithin specifiedtimeperiodwhich lacksinaccomplishmentof success(LeitãoandGreiner, 2016). Employee RelationsThemainpurposeof effectiveteamisto developgoodrelations amongeachother Theineffectiveteammostly dealswithconflicts,jealousy, partiality,improper communication, etc. It lacks in
throughco-ordination withengagementand involvementfor performing their activities to achieve specific target. developinggoodrelationsas the workforce are not capable insharingtheirviewsand information. Roles and BehavioursTheeffectiveteam perform its role in proper direction and guidance of managersandleaders andcompletetheirtask withrespectingeach other through their beliefs and values. The ineffective team perform its role not in proper direction of managerswhichlacksin managementofactivitiesand does not respect each other. FunctionsThefivefunctionsof effectiveteamaretrust, conflictmanagement, commitment, accountabilityand focusing on their results. Thefunctionsofineffective teamareconflict-ridden,filled with distrust, unfaith, unfocused on target, reeking of negative competition. Team Development:-This is defined as developing a team or group with active members who are capable in perform their activities effectively for achieving organisational goals(Margret and Hoque, 2016). Managers of Bentley Motors focus on this as to develop trust and faith among each other by reducing conflicts. It is essential for business as to encourage workers through proper communication and leads in performance appraisal. Tuckman Model:-This theory focus on the way through which an effective team tackles or manage a task from its initial formation to the completion of project target. Managers of Bentley Motors implement this as it describes that team grows with creation of individual groups through cohesive and task-focused teams.
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Forming:-It is the process through which a group of individuals is formed in order to meet the specific target which leads in accomplishment of goals and objectives. Managers of Bentley Motors use this as to develop a effective team by behaving independently as they don't know each other but still trust one another while Performing their task. Storming:-The team needs to focus on its goals for avoiding distractions throughdevelopingrelationsandemotionalissues.ManagersofBentley Motors can use this for establishing their group relation as team members to complete their task with co-ordination. Norming:-This refers as the procedure through which the team members agree upon specified rules and values for performing their task. Managers of Bentley Motors can use this as to focus on their roles and responsibilities with clear acceptance for making big group discussions. Performing:-It is the description for the group of people in an effective team with explanation of completing certain actions and it's result towards goal achievement. The team shares vision and is able to stand on its own feet with no interference or participation of leader. Managers of Bentley Motors can use this as a high degree of autonomy in accomplishment of success efficiently. Adjourning:-This phase is certainly very relevant to the people in whole group as they manage and perform their task which leads business in goal accomplishment. Managers of Bentley Motors can use this to segregate the team members again to their prescribed role and break the team after the specific target is achieved (McLeod, 2017). Belbin’s Team Roles:-The Belbin as being great philosopher invented this model for analysing the various roles which are categorised in three parts as action, people and cerebral functions. It is most important for an organisation to analyse the actions performed by workers within a team that develops opportunity for company to increase its aggressive strategies for being stable at global market.
The managers of Bentley Motors implement this model for evaluating the task done by its workers is effective or not. This is most important for managers to evaluate the activities for examining its effects towards accomplishment of short and long term goals. Action-oriented roles:- Shaper:-The individuals of this group focus on performing their actions with specialisation that result in accomplishing the target efficiently. Managers of Bentley Motors focus on their activities which leads company to sustain in perfect competition market. Implementer:-The workers target their aim which has to be accomplished in perspective manner. This is most important for workforce to give their high performance towards which creates opportunity for company to succeed. Complete Finisher:-The managers of Bentley Motors further encourage the teammembersforcompletingtheirrolestoachievepersonaland organisational goals that leads to attain vision and mission. People –oriented roles:- Co-ordinator:-ManagersofBentleyMotorsfurtherfocusonbuilding employee relations that leads to co-ordinate with each other for completing task at certain period. Team-worker:-The managers of Bentley Motors develops team-working by collaborating workforce with one another. This leads company to expand business at international market by increasing its strategies. ResourceInvestigator:-ManagersofBentleyMotorsfurtheremphasize leaders and workers to analyse scarce resource available in global market that has to be utilised effectively. Cerebral- oriented roles:- Plant:-ThemanagersofBentleyMotorsdevelopsinnovativeideasfor executing their actions by workers in order to meet the demands of customers for satisfying them. Monitor:-Managers of Bentley Motors monitor the actions of team working for analysing errors that has to be solved efficiently which increase the ability to attain success. Evaluator:-The managers of Bentley Motors evaluate the task done by individual within a certain time period for performance appraisal to build team morale. Hard Skills:-The hard skills are described as teachable and measurable abilities which are writing, reading, math , etc., to perform the actions with use of computer programs. Managers of Bentley Motors are invaluable for both employees and employers by performing their jobs effectively. TechnicalKnowledge:-Thisisthestrategythroughwhichproducers concentrates on tools and techniques implemented in production of business.
Managers of Bentley Motors are beneficial as they are able to utilise their scarce resources effectively with minimising their cost in production. Degrees and certificates:-It is the ability of managers to encourage their workers throughmonetary and non-monetary rewards by bonus, incentives, degrees, certificates, etc. Managers of Bentley Motors are advantageous as theymotivateworkerstoaccomplishindividualandorganisationalgoals (Misener and Darcy, 2014). Soft Skills:-The soft skills are much harder in quantify as they mostly focus on quality abilities. Managers of Bentley Motors can use these skills for improving valuable position for creating opportunity to remain stable in perfect competition market. Self-confidence:-The managers and leaders of an organisation focus on developing self-confidence as it inspire workers as being ideal for them in taking decisions related with achieving specific target. Managers of Bentley Motorsarehelpfulinencouragingworkerstoperformtheirtaskwith specialisation for meeting the requirements of customers. EffectiveCommunication:-Itisthemostimportantprocedureforan organisation to communicate with their managers, leaders and workforce through verbal and non-verbal manner. Managers of Bentley Motors are profitable as they convey their message either formally or informally which result in accomplishment of goals and objectives. P4. Apply various concepts and philosophies of Organisational Behaviour Organisational Behaviour:-The organisational behaviour is defined as an application of knowledge about human behaviour which are related to structure, technology and social system of organisation. Managers of Bentley Motors focus on this as the study of organisational behaviour relates to expected nature of an individual within a business(Saleh, Ali and Julian, 2014). Path Goal Theory:-This model was introduced by Robert House, as being an Ohio State University graduate in 1971. It describes that behaviour of a leader is contingenttothesatisfaction,motivationandperformanceofsub-ordinates. Managers of Bentley Motors implement this theory as it is a framework for leaders to understand their various types of leadership styles which can motivate workers to perform their task with eagerness to achieve success. Directive:-It is described as the procedure through which managers direct and guides leaders about their roles and responsibilities for controlling the whole function of whole effective team. Leaders further delegate the activities inaccordancewithcapabilityoftheirworkforcetocompletetheirtask. Managers of Bentley Motors can use this as to monitor and control the actions of effective team in order to identify the ability to achieve vision, mission and objectives.
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Supportive:-The main function of leader is to develop employee relation amongmanagers,leadersandworkersbyprovidingthempleasant atmosphere to perform their task. It further creates friendly and approachable relationamongthemastoidentifytheiremotionsandunderstandtheir situations while performing their duties. Managers of Bentley Motors can use this as to build effective relationship either physically or mentally to support them in their various challenges(Wu and Chu, 2015). Participative:-It is the duty and responsibility of a leader to concerm with their workers while taking decision related with their goals. This encourage workers in performing their actions with engagement and involvement as they are motivated through concerning with them while taking strategic decision making procedure for achieving goals. Managers of Bentley Motors can use this as to motivate their workforce for completing their task with specialised skills at particular duration in order to achieve individual and organisational goals for sustaining in perfect competition market. Achievement-oriented:-The leader set challenges for their workforce and expects them to complete it through their professional skills and confidence to meet their expectations. It is most effective in professional work environment of technical, scientific and social achievement to meet the demand of buyers. Managers of Bentley Motors can use this for developing customer relationship management through supplying qualitative finished goods and services to their potential customers. This result in accomplishment of organisational goals through increasing their sales and profitability ratios. The various approaches applied in various situations of enterprise are as mentioned as under:- SocialCapitalTheory:-ManagersofBentleyMotorsaimstodevelop interpersonal relations that increase engagement and involvement among workers. It is essential for company to encourage workers for sharing values, norms, respect, trust and faith to complete task collectively. Contingency approach:-The managers of Bentley Motors further focus on executing same scheduled plan with systematic manner for completing their task. It auxiliary analyse the defect and lack of task accomplishment leads to be performed with certain harsh actions for workers. This emphasizes leaders to change their leadership style that leads company to attain aim and intention for meeting consumer needs. CONCLUSION Fromtheabovediscussionithavebeenconcludedthatorganisation behaviour plays very essential role through developing good employee relations among their managers, leaders and workforce. It creates opportunity for growth and stabilityofbusinessbyincreasingtheirstrengthandopportunitiestocontrol weakness and threats. The main objective is to motivate their employee to perform
their task with engagement and involvement in order to achieve goals and objectives for competing with rivalries in perfect competition market. This project demonstrates theorganisationculture,politicsandpowerthatinfluenceindividualandteam behaviour of an organisation. It further describes content and process theory of motivationwiththeirvarioustechniquessuchasAlderfermodelandvroom expectancy theory for achieving goals and objectives.This project determines the need to develop team morale of workers by encouraging them to complete their business activities with the implementation of Belbin’s typology.Additionally, this projectdifferentiatesbetweeneffectiveandineffectiveteamofbusinesswith application of various concepts and philosophies of organisation behaviour.
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