Table of Contents .........................................................................................................................................................1 INTRODUCTION...........................................................................................................................1 LO1..................................................................................................................................................1 P1 Organisational culture, power and politics impacts individual behaviour, team behaviour and performance.........................................................................................................................1 LO2..................................................................................................................................................3 P2Howcontenttheoryandprocesstheoryofmotivationimpactsachievementof organisational goals....................................................................................................................3 LO3..................................................................................................................................................5 P3 How effective team different from ineffective team..............................................................5 LO4..................................................................................................................................................6 P4) Different concept and philosophies of OB and leadership style..........................................6 CONCLUSION................................................................................................................................8 REFERENCES..............................................................................................................................10
INTRODUCTION Organisation behaviour in which behaviour of the workers is analysed in the company as it influence working of the organisation greatly. The report is based on Lg which is South Korean multinational electronics company headquartered in South Korea. This is the study of human behaviour Inn LG company and interface between human behaviour. Moreover, the report will highlight the power, culture and political behaviour of other organisations and helps in motivating the team individual to achieve the goals of the organisation. It also reveals the understandingofcorporateeffectivelywitheachotherandwillshowtheconceptsand philosophies of organisation behaviour in company(Hilton, 2017). The report is prepared in this regard only. The study will highlight the differences between effective team and ineffective teams. Futher in the report different theories of motivation will be described. LO1 P1 Organisational culture, power and politics impacts individual behaviour, team behaviour and performance. The culture can be defined as a belief, assumption and beliefs and ways of interacting that makes contribution to social and psychological environment of LG. Handy's model of organisational culture-1.Power culture-In power culture only limited people can enjoy the power of position. Only some people in organisation have authority and they are authorised to take any decision. it is great culture but some times it becomes toxic for organisation. in this culture employees are judged by what they achieve rather than how they react in different situations. Power culture is impacting the performance of LG as workers are facing high labour turnover(Pastra, Gkliatis and Koufopoulos, 2017). So LG need not to adopt power culture otherwise employee may feel burden and not like to work for longer time in the organisation and currently this culture is followed they why people are leaving their job.2.Role culture-Role culture refers to highly defined structure in which workers have specified delegated authorities. As staff turnover is an major problem by implementing this culture LG will be make their employees happy and make them able to retain in organisation for a longer time. Making any urgent decision is very slow and painful and LG takes less risks. This impact team behaviour that their decision making is very slow 1
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and painful and when team wants to implement any new policy or strategy their decision is delayed and this impact their performance(Pastra, Gkliatis and Koufopoulos, 2017).3.Task culture-This type of culture group is created for completing an particular at task or project. this type of culture allows workers of LG a chance to make equal contribution in completing assigned task. This impact the behaviour of teams in such a way that employees are motivated because they are given equal responsibility to fulfil an desired task.Task culture reduces burden from as work is distributed among members. Task culture impacts overall performance of LG as each tasks are carried out smoothly as roles are divided among workers. Thus, assist LG in increasing productivity(Clay-Williams and Braithwaite, 2015).4.Person culture-When firms follows personal culture it emphasis over the performance of workers. In this type of culture workers are more serious about their personal profit rather the organisational profit. this culture impacts team, behaviour as individuals are not serious about their work and they work for their benefit and not for the company. person culture impacts the performance of LG in such a way that work progress is reduced and organisation may have to suffer from losses because employees are not working for LG's benefit(Clay-Williams and Braithwaite, 2015). POWER-The maintenance and acquisition of power is main motivating process which occurs in LG. By word power it is clear that higher authority has certain powers to deal with sub ordinates with different types of punishments and penalty when certain tasks are not completed on time. But when good work is done by the employees are rewardedwhich impacts the team behaviour as their morale raises and motivates them to work more efficiently. Power impacts overall productivity of LG as higher authorities encourages the workers to do work on time. Thus, more output is generated by the company(Kim, Kim and Reid, 2017). POLITICS-Politics plays an important role in organisation as it becomes difficult to work when there is lot of politics in the company.. It influences the team behaviour in such a way that workers are not credited for their work as higher authority always gives credit to those employees with whom they had good relations. As a result workers not work with their full potential and feel less valuable in LG(Kim, Kim and Reid, 2017). Individual behaviour also get impacted as it reduces morale of employee and demotivates them to do work. Politics reduces 2
productivity of LG as relation among employees are not good so that don't able to perform day to day task in well manner. Thus, Overall productivity and sales of the company will reduced. LO2 P2 How content theory and process theory of motivation impacts achievement of organisational goals. There are various theories available which assits in improving motivation level of workers. the theories are as follows- Process theory: Vroom's expectancy theory. Vroom's theory makes differentiation between efforts which employees gives in their work and the final result obtained by their efforts. This theory is related to motivation within a work environment. The formula used by Vroom for calculating motivational force: Motivational force = expectancy X Instrumentality X valance Expectancy It isaboutwhat staff expectsfrom their self effortsand its relation to efficient performance. LG responds to that by finding out what are the factors which can motivate the workers to deliver their best possible performance. Employees are stimulated to perform well and work hard by offering them reward or praises for completing desired tasks. This motivates workers and increases their morale(Elsmore, 2017). Instrumentality Every employee has a seperate identity and importance which makes contribution to business result. Its all about performance of workers being good to achieve the desired results. LG promises to offer additional rewards such as bonuses and rewards. This helps in achieving business goals as rewards motivates workers to work more smoothly and dedicatedly. Valance The final result which employee achieve is valued by single individual. the value is based on the basic needs of workers. This is an great idea for LG for finding out individual value of employee and what are their personal needs as some employee value money whereas value of other person may be different. According to that employees are rewarded which helps in raising their morale and achieving LG's goal(Nangoy and et.al., 2019). Content theory-Abraham Maslow's hierarchy needs theory. 3
The author says that motivation is a result of five needs which are to be fulfilled these needs are safety needs, psychological needs, social needs, esteem and self actualisation needs. Psychological needs LG takes cares of its employees needs such as food, clothing, air, water etc. All these facilities are provided by LG to its workers so that they are satisfied with their job and work more efficiently. Fulfilling employees psychological needs helps LG in achieving their goals as employees work with their full potential(Burrell and Morgan, 2017). LG should also take care of hygiene factor of employees so that workers feel happy and retain in organisation for long time. Safety needs These needs provide people a sense of security. Various types of security which are been provided by LG are financial security, personal security, health care and protection from accidents. Higher salary packages and job security is provided. As it results in this way that workers are relaxed ie, they will be provided security benefits if any uncertain situation arises. this helps in reducing employee turnover in LG and employee works with full dedication. Thus., helps in achieving goals of LG(Burrell and Morgan, 2017). Social needs These needs refers to need of sense of belonging and acceptance. Social needs are very important to humans so that they don't feel depressed and alone. LG takes cares of different social needs of workers. For fulling social needs LG focuses on encouraging team work and healthy relations. Varioustypes of tournaments is been organisation by LGfor keeping employees happy (Chumg and et.al., 2016). As social needs of staffs are fulfilled they will work with more dedication. Esteem needs Esteem needsrefers to the need of respect and self esteem. As being respected in workplace is more important for any worker. LG takes care of its employees praises and gives recognition when good work is done. This assist in reducing employee turnover in LG as time to time employees are praised and they feel satisfied and their morale also increases. By fulfilling this requirement employees can be retained in organisation for longer time. 4
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LO3 P3 How effective team different from ineffective team. Effective team-In effective teams everyone takes their responsibility. Each individual is serious about the role and perform according to that. It improves the quality of work and facilitates completion of work and raise productivity and efficiency (Chumg and et.al., 2016). Ineffective team-Ineffective teams are made of individuals who do not mix well, not may not have necessary skills to perform variety of work. Effective TeamIneffective Team The objectives and goals of effective team is well understood and accepted by all members of team. Where as in ineffective team it is difficult to understandwhatistheteamtaskand objectives. Discussion is held where each team member canparticipateandgivetheiropinionbut remain pertinent to task of an group(Coccia, 2015). Whereasinineffectiveteamonlyfew individuals takes participation in discussion. Often contributions are source of an point. In this each team each member listens to each other ideas and made conclusion after that. As by considering ideasof different individual more desired decision is made by them. In ineffective team no one is bothered and ideasofdifferentpersonsarenotlistened, which results in poor decision making. Most decisions are reached by a form of consensus in which it is clear that everybody is present in general meeting. Actions are taken prematurely before the real issue are examined or resolved(Coccia, 2015). The group is conscious of its own operations. Frequently, it stops examining that how well it is doing or what may be interfering with its operations. The group tends to avoid discussion of there own maintenance. Tuckman model 5
Tuckman model helps in developing team ability and maturity, establish relationship and the leader changes leadership styles. The stages are as follows- Forming The first stage is forming, here the team is introduced to each member in a group in a pleasant and polite manner. In beginning most of people are excited to start something new and also tries to know each other in team. During this they discuss project goals, individual goals, team members background, their skills and interest(Kitchin, 2017). LG has to form an effective team and has to develop confidence among workers so that they can work better in team. Storming Team becomes more close and the team members are gaining each other's trust. In this stage personalty may creates an problem and member disagrees to complete an task. Some of the team may try to skip storming stage may avoid the conflicts. Avoidance creates such issues until it is blown up. It recognises conflict and resolve it as early as possible(De Vries and Van der Poll, 2016). Norming Here people start noticing and appreciate the team member strength. Team start settle into an groove. Each one working and contributing as cohesive unit. Each one work and contributes as cohesive unit. Members of LG should also admire knowledge and skills and value of each other. Where as sometimes storming overlaps with norming. When new task arises still group may experience few conflicts. If LG already deal with such disagreements before it can be easier to address(Waterson, 2018). Performing In this stage members are motivated, confident familiar enough with task and operates with any supervision. It is the stage where every employee of LG tries to achieve the goal. Adjourning This stage is added by Tuckman because once an project ends, team dissolves. This is the last stage where team members are separated after completing desired task. LO4 P4) Different concept and philosophies of OB and leadership style. System leadership theory 6
It enables the leaders in the LG to create an condition, where all the level of people work productively with theirpotential. Ituses an sound principle for an human behaviour to create an model of the good leadership, system design, LG strategy and the social process. It helps to provide leaders with tools to predict an people behaviour in LG. As it helps to build an effective system that drive the productive behaviour and try to lead more effective on realisation of LG purpose(Avota, McFadzean and Peiseniece, 2015). Hence people will work better and they will not leave the job so soon, they will like to work in such great atmosphere which will bring positivity among them hence will reduce staff turnover problem in LG. Where as system leadership has developed throughout the career of an management and academic level. Systematic approaches to the leadership attempt an dredge leadership and system theory of literature to find an meeting point. The leader's of LG determine the factorize in leadership for an external environment and have relationship among an elements. Leaders without followers are unable to exercise and also make ensure about conviction that provide an system to purpose and structure. This system approaches clarify the complexity and dynamism of environment and try to provide an framework to build an ideas. This system leadership theory helps the LG to improve the performance of the employee in the LG and also improve the behaviour of the LG Path goal theory It is mainly based on specifying leader behaviour that fits best to employee and work environment that order to achieve LG goal(Avota, McFadzean and Peiseniece, 2015).Path goal theory provides an way to an leader to encourage or motivate and try to support their employees for achieving the LG goal. Leadership behaviour According to path goal theory, leader must be focus on various kinds of leadership behaviour . This differ as per situation & employee, Leader as long they provide support and focus in the employee of the LG. This can allow leader to work for an department goal, and also try unite this with an LG goal. Also motivation is essential component for an leadership and play significant role in path-goal theory leadership. Where leader motivate the employees to achieve the goals(Khaola and Sebotsa, 2015). and it helps to reduce the labour turnover of LG Leadership Style 7
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It mainly depends on employees and situation. It is acceptable when it accepted by workers and motivates & satisfy them . It is an task of an leader to facilitate, the coach & reward to his employees. Path goal theorise identify four leadership style. Directive leadership- In this style, the leader must know what has to be done exactly, how perform the task & what is deadline. By provide an employee an clear guidelines that regard to an process and tell employee what the LG is expected from them and hoe the carry the task. As employee get an close supervision. Hence this style more likely to suit an inexperienced workers those require an guidance on regular basis(Khaola and Sebotsa, 2015). It increase the performance of the employee as well as raise the behaviour of the LG and it reduce the turnover and employee retain at workplace. Supportive leadership- This leader pay more attention to requirements and well beings of workers being friendly &empathetic with it. Leader of LG should give respect and support the employee when it is needed. This style is useful in situation when the employee has personal issue or when temporarily demotivated. In such situation it motivate the employee and build the confident of the employee(Bakotić, 2016). Achievement-oriented leadership Here the leader sets an challenging goals. Leader expect an achievement on highest level of the workers trust and ability to handle.Here leader compel an employee for an excellent work and try to achieve and improvement & build confidence in ability of employees. Employee work with full independent 7 have issue- solving capability that are suitable foe an management style. Hence leader can achieve the LG goal through the employees by motivating and improving the confident, ability among the employees. Participative leadership In this style leader deems it an essential to work with employees and also include ides and opinion of the employees(Bakotić, 2016). Here leader open discussion and consultation, suggestion from employees for decision making process. This leadership style can increase the confident of the employee and make them feel that LG giving value to them. It motivate the employee to work with more efficiency and retain the employee at LG & reduce turnover. 8
CONCLUSION From the above study it can be concluded that Organisational behaviour is an very essential for the organisation. It increase the performance of the employee and motivate the employee to retain at their workplace and also used leadership style to develop the effective team building and alsomotivatetheemployeetoachievetheorganisationalgoal. Also study concludes about various theories of motivation which help in motivating the workforce, as a result it boosted their morale and help in improving overall productivity of organisation. 9
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