Organisational Behaviour Assignment - Govia Thameslink Railway
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Added on 2020-12-10
Organisational Behaviour Assignment - Govia Thameslink Railway
Added on 2020-12-10
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ORGANISATIONALBEHAVIOUR
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1Analysing organizational behaviour issues experienced through Govia Thameslink.................1Effective solutions to the workplace to address issues...............................................................4Recommendation.........................................................................................................................5CONCLUSION................................................................................................................................6REFERENCES................................................................................................................................7
INTRODUCTIONOrganisational behaviour is considered as study of human behaviour in organizationalsettings, interface among organization and human behaviour and sometimes organization itself.In simple words, this is considered as study of both groups and performance of individual withincompany. Generally, internal and external perspectives are two basic theories to vieworganizational behaviour of organizations (Kim and et.al., 2019). The present report is aboutGovia Thameslink Railway which is operating the Thameslink, Southern and Great Northern railfranchise in England. It will provide in depth analysis of organizational behaviour issuesexperiences through Govia Thameslink. In the same series, it will highlight the issues facedthrough all passengers, staff, conductors, drivers and different style of management used throughmanagement for running franchise. This report will evaluate effective solutions to issues ofworkplace being experienced or this could be elaborated as conclusions for these issues.Simultaneously, this will make recommendations through evaluation and application of differentorganizational theories and concepts.Analysing organizational behaviour issues experienced through Govia ThameslinkIn the present scenario, there are different organizational issues which are managerialchallenges, workplace issues, organizational issues, global and environmental challenges.Generally manageress face issues regarding quality and productivity, quality, managingtechnology and innovations, coping with temporariness and ethical behaviour (Ahmad and et.al.,2019). The commuters face upgraded network with experience of mass last minute cancellations,overcrowded services and long delays. Moreover, the passengers using Northern services in thenorth of England have also faced similar issue as it has led to renewed calls for network of trainto be nationalised. The issues were increasing on regular basis as anger at lack of information.The passengers face serious issues regarding alterations in time table and contrary to claimsthrough ministers. There was urge of petition to government by approx 4000 respondents tocancel contract of Govia Thameslink. It has been clearly viewed that neither Govia Thameslink railway nor Network rail wereresourced appropriately or financed for purpose of managing these huge operation. It hadoutcome, numerous cancellation and services being withdrawn through regular time table. Apartfrom this, while implementing robust and reliable timetable has met with more incredulitythrough those passengers who faced cancellation services, confusion and dangerously1
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