Influence of Organisational Culture, Politics, and Power on Behaviour and Performance

Organisational Behaviour

Table of Contents
INTRODUCTION...........................................................................................................................1
LO 1.................................................................................................................................................1
Examine how an organisation’s culture, politics and power influence individual and team
behaviour and performance....................................................................................................1
Critically Analyse how the culture, politics and power of an organisation can influence
individual and team behaviour and performance...................................................................4
LO 2.................................................................................................................................................4
Evaluate how content and process theories of motivation enable effective achievement of
goals in Marks and Spencer....................................................................................................4
Critically Evaluate how to influence the behaviour of others through the effective application
of behavioural motivational theories, concepts and models...................................................7
LO 3.................................................................................................................................................8
Explain what makes an effective team as opposed to an ineffective team.............................8
Analyse relevant team and group development theories to support the development of
cooperation within effective teams.......................................................................................12
LO 4...............................................................................................................................................12
Apply concepts and philosophies of organisational behaviour within an organisational context
and given business situation.................................................................................................12
Evaluate how concepts and philosophies of OB inform and influence behaviour within a given
business situation..................................................................................................................13
CONCLUSION..............................................................................................................................14
References:.....................................................................................................................................15

INTRODUCTION
The concept of the organisational behaviour is giving more importance in the present
market scenario because examination of the organisational behaviour assists a business to
interfere with the human behaviour and the organisational culture. Hence, Organisation
behaviour determine the stableness and progression of an organisation by identifying the
behavioural aspect of an individual and team (Wood and et. Al, 2019). Following assignment
throw light on how the cultural, political and power impact upon the an individual and a team
performance within a firm. Mark & Spencer is a renowned name in the retail industry around the
world, they have wide operations across the globe, hence organisational behaviour could impact
their operational working. Study of organisation behaviour is important because it helps a
business for understanding human behaviour which help them to determine motivation strategy
to an individual or a team and to identifying the measure to develop essence of cooperation and
coordination between the team and individuals.
LO 1
Examine how an organisation’s culture, politics and power influence individual and team
behaviour and performance
Employees are the image of an organisation, positive influence of the culture, politics and
power of Marks and Spencer on individual and team behaviour and performance can serve the
company with success, long term growth and competitive advantage.
Organisation's culture: organisation culture is the structure of rational values, assumptions,
beliefs which influence the behaviour of the employees of organisation. Culture of every
organisation is unique which outlines the attributes, objectives and goals of the organisation to
the employee's. Organisation's culture form limit for employee's behaviour inside the workspace.
To shape unique organisation culture M&S incorporated Hofstede's culture dimension model for
success and better performance of organisation.
Hofstede's culture dimension model
This model works in framework of cross culture differences and how their values
influence the behaviour of employees in the work environment. Hofstede's model has six
dimensions:
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 Power Distance Index: PDI is the level of inequity and power accepted by people.
Higher PDI level means people accepts the unequal power system and respect the
authority over them. Lower PDI level is society is not accepting gap between the powers
of individual. In M&S PDI score is high as employee's respect their roles and
responsibilities for effective outcome to firm (Jacobs and Manzi, 2020). Collectivism vs. Individualism: The higher level is individualism, means individual
acknowledge self-care, self-reward and importance in gaining the personal goals. While
collectivism is the lower level where importance is given team work, team goals and to
team members. Marks and Spencer is on lower level as company follows principle of
team work and wellbeing of team. Uncertainty Avoidance Index: This dimension is about level of dealing with uncertain
and unmapped condition. Higher level indicates the lower endurance power while lower
level indicates higher endurance power for risk, ambiguity and uncertainty. M&S has low
uncertainty avoidance index as the company is coping well with the uncertainty of culture
in different countries. Femininity vs. Masculinity: This dimension comes with thought process of society in
accordance to attributes of sexuality and behaviour. Masculinity has characteristics like
tough, concentrated and money maker while femininity has quality like tender, fluid,
value makers and modest. M&S should have high femininity factor in the firm because of
design of clothes and board should also have high femininity ratio. Short-Term vs. Long-Term Orientation: Short term focuses on short time period
success, growth and survival while long term focuses on long period success, growth and
persistence. M&S has Long term oriented culture which focuses on satisfaction in
achieving the long term goals of the firm and stability in the market of UK. Restraint vs. Indulgence: Indulgence is the satisfaction enjoyment of life and joy without
any social norms while restraint is opposite to this social norm are required for the
satisfaction. Restraint culture dimension is more in Marks and Spencer because it is a
multinational company with varied society norms.
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