Organisational Behaviour: Influence of Politics, Power, and Culture on Performance and Behaviour

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This report explores the influence of politics, power, and culture on team and individual performance and behaviour in the context of organisational behaviour. It examines the theories of motivation and techniques for achieving goals effectively, using LG company as a case study.

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Organisational
Behaviour

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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK1.............................................................................................................................................1
P1. Examine how organisation's politics, power and culture influence team & individual
performance & behaviour. .........................................................................................................1
M1. Critically examine how politics, culture and power of company which can influence team
and individual performance & behaviour...................................................................................3
TASK2.............................................................................................................................................4
P2. Describe process and content theories of motivation and techniques which is helpful in
achievement of goals in effective manner in context of LG company. ......................................4
M2. Evaluate in what manner behaviour of others are influenced by effective application of
motivational concepts, models and theories. ..............................................................................6
D1. Highlight a critical inspection of complexities of distinct types of structure of business
and their interrelationships of different organisational functions. .............................................6
TASK3.............................................................................................................................................7
P3. Describe what makes effective teams as opposed to ineffective team.................................7
M3. Examine relevant group and team development theories to support development of
dynamic cooperation. .................................................................................................................9
TASK4.............................................................................................................................................9
P4. Apply philosophies and concepts of OB in organisational context. ....................................9
M4. Evaluate and justify a range of concept and philosophies that in how they have to
influence and inform behaviour in both positive and negative way. .......................................10
D2. Critically evaluate and analyse relevance of team development theories in terms of OB
philosophies and concepts that influence behaviour. ...............................................................10
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................10
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INTRODUCTION
Organisational Behaviour is a process of application and study of knowledge about
behaviour of human which is related to elements of operation such as technologies, structure and
system (Afsar, Bibi, and Umrani, 2020). Generally, this process is related with perception of
behaviour of team members who are performing distinct roles for success of company.
Organisational behaviour is also considered as branch of social science which helps in building
application to understanding, controlling and predicting behaviour of firm.
LG Electronic Inc. is considered as South Korean multinational electronics organisation
which have headquartered in South Korea. It contain four business units like mobile
communication, home entertainment, home appliances and so on. The company have its
operations as 128 globally and having 83000 employees.
This report is based on power, politics and culture of team members, performance and
behaviours in addition with techniques and theories of motivation is describe. In addition it also
contains difference between effective and effective team. At end of report it contains theories
and concepts of organisational behaviour on basis of LG company are discussed in report.
TASK1
P1. Examine how organisation's politics, power and culture influence team & individual
performance & behaviour.
Employee behaviour defines a way in which individual react to specific situations or
circumstances at workplace. In organisation, every one consist of different perception, attitudes
and views so by this it is not possible as always have coordination between team members so this
leads to ineffectiveness in teams. In context of LG company there are various factors that have
direct impact on human resources which are discussed below:
Culture: Organisational culture defines values, practices & expectations that guides and
inform team members about work of company. It has serious impact on behaviour of employees
performance and behaviour (Akanni and Ndubueze, 2017). So for this Handy's Model which
helps in understand about organisation which is discussed below: Task culture: It is a form of organisational culture in which teams are formed to provide
specific projects or problems. As task is considered as important aspect in organisation so
manager have responsibility to shift power of task according to problem, project or
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position of task. This type of culture have impact on staff members to work effectively in
project so that they can achieve position or power in team. If LG company use this
culture it have benefit as by maintaining coordination or cooperation between distinct
personalities having different skills. It also have negative impact as there is disagreement
and conflicts between employees due to having different perspective. Power culture: In company having this type of culture, it is held in some individuals
which have impact at overall organisation. These people have responsibility to assign
duties & roles to staff members. Subordinates of company constrain to follow rules and
instructions which is given by their superiors. In terms of respective firm, if managers use
this culture they can maintain proper decorum or discipline which leads to no chance of
misuse of authority and in addition by this, they can enjoy special privileges. Drawback
of this culture is it leads to internal conflicts, partiality and mental & physical burden in
employees (Allameh and et. al., 2017) So by this it affects behaviour and performance of
employees. Role culture: In this stage of Handy's culture model which illustrates delegation of
responsibilities & roles to each employee according to their experience and skills. LG
uses this culture leads to effective for attainment of goals without giving pressure on their
employees for work on time and also in addition there is no need of investing more
money for increase their performance.
Person culture: This type of organisational culture is based in which team members are
more concern about themselves rather than about company. Individuals just come to
office for personal benefit and they are never get any type of connection with
organisation. So, by this culture it have negative impact as employees can leave company
at any time they do not show any type of cooperation during peak time.
Politics: Organisational politics is a behaviour and process in human interaction which
involves authority and power. It is a tool which examines operational balance and capacity of
interested parties having different views (Beltrán‐Martín and et. al., 2017). There are various
types of organisational politics in respect of LG company which are discussed below: The Weed: This type of politics of organisation offers covers and safety for staff
members at workplace. This is a challenge for respective firm as this creates implicit and
explicit situations.
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The Wood: This factor highlights informal & personal network rules. In LG company
this creates benefit for them as there is natural growth in employees without any
maintenance. So by this, it saves time & money of company. The high grounds: It is defines as combination of authority and organisation system.
This highlights procedures, rules, structures and guidelines of company. This type of
politics reflects bureaucracy in environment of organisation. In context of LG this have
negative impact on performance and behaviour of team members.
The Rocks: In organisational politics power is granted on individual in terms of authority
as title, expertise, role etc. in context of respective company, by using this it shows
foundation in stabilizing which leads to fix in crises time.
Power: This have relation with supremacy to control, manage and direct organisational
culture for effectiveness of business. Managers and leaders of LG company have power with
them to delegate jobs, tasks, authorities and work to their team members for attainment of
organisational objectives (Burrell and Morgan, 2017). It is considered as important for all
organisation as assigning authorities and duties for increase skills and knowledge of their team
members. This leads to decrease in time and money & also make them independent for complete
the task on time.
M1. Critically examine how politics, culture and power of company which can influence team
and individual performance & behaviour.
These factors have distinct impact on behaviour and performance of individual in positive
and negative terms. When these factors are used in adequate way this leads to positivity in
behaviour of individual. Organisational culture describes structure of company which is based on
which type of culture company is following. Culture of firm is mainly based on authority and
power of individual in company. Moreover, these factors also have direct impact on motivation
of individual in firm. When employees have power they have to work according with their ability
which leads to positivity and also get motivated to complete their task on time in effective way.
In addition, organisational politics also leads influence on behaviour and performance of
employees as they use this is negative way which leads to demotivation in them. But there is also
positive impact as this encourage and help their employees. So overall it is concluded as politics,
culture, motivation and power is interrelated by having effect on behaviour of employees in
negative and positive way.
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TASK2
P2. Describe process and content theories of motivation and techniques which is helpful in
achievement of goals in effective manner in context of LG company.
Motivation is a process in terms of influencing performance and behaviour of
subordinates to gain highest possible results from them. It governs choice between alternatives
forms of activity which is voluntary. There are many theories related to motivation which have
impact on employees are discussed below:
Content Theory
This theory is related to internal factors of individual, that leads to stop or cause in
behaviour. The main aim of this theory is to encourage staff for better productivity and
performance. This theory generally reflects as individual are distinct so by this factor of
motivation is also different (Chung and Kim, 2017). In context of LG company, it is
responsibility of managers and leaders to examine and satisfy different desires of employees at
firm so for this they have to influence and motivate them for work in effective manner.
Maslow's Hierarchy of Needs theory:
There are fives steps included in individual needs which are discussed under: Psychological needs: In this stage, it refers to basic needs of individual such as water,
food, necessary breaks at company. In context of respective company, managers and
leaders should inspects psychological needs of their team members and satisfy them to
improve their productivity and performance. Safety needs: In this type of factor it includes needs of individual which is associated
with financial and personal security in work culture. In terms of LG company, there is
successful attainment of business goals, so leaders of company should make certain
safety & health measures to their employees and provide them basic insurance and
remuneration services (Connolly, Lang and Tygar, 2018). Social needs: This factor have relation with acceptance and belongingness in groups &
team at organisation. So for motivate team members of LG, managers should build
cooperative team, offer good supervision, initiate subordinates in decision making
process which leads to effectiveness in performance of company. Self-esteem needs: This needs consist of having good image and position of employees at
their workplace. Directors of LG company should make certain by offering them job
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enlargement, job retention and promotion to control employees to fulfil their self esteem
need which have basic impact on attainment of goals of company.
Self-actualisation needs: This stage is last stage of Maslow's theory which is related with
employees that they want to be success in their work. In context of LG company, CEO
have responsibility to offer challenging tasks and job flexibility to their employees.
Process Theory:
This theory is related to outside factors that encourage and motivate individual to attain
highest productivity at their workplace. Mainly these factors includes achievements, rewards,
appraisals and successful image of seniors (Lockhart, Shahani and Bhanugopan, 2020). In
context of LG company leaders and managers should analyse factors that motivate employees
which leads to gain effectiveness in productivity and their performance.
Vroom's Expectancy Theory:
There are three stages in this theory which is discussed below: Valence: This stage is related with emotional elements of individual which is connected
with rewards. So this is a responsibility of managers of LG company that they should
focus on examine needs which is related as emotionally for motivate employees. Expectancy: This factor is related to various expectations of employees at their company
which leads as motivational factor for them. In context of respective organisation
managers and leaders can acquire potential employee by provide them necessary
guidelines and training for satisfy expectations of employees.
Instrumentality: This is last stage of theory which considers trust and faith of staffs with
their seniors. So managers and leaders have responsibility to give proper remuneration
facility to reach business purpose.
Even though Maslow's Hierarchy Theory is not relevant for motivate employees for
attain full potential. So for this managers & leaders of company should use Vroom's Expectancy
Theory doe influence and retain staff members for achieve objectives of business.
Techniques of Motivation:
With help of techniques of motivation which have external and internal impact on
performance of staff members which leads to accomplishment of objectives of organisation.
There are various techniques which are related to motivation in terms of LG company:
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Job enlargement & Security: Every employee who is working in corporate sector have
some expectancy which is related to standard and status of job. This is also reflects
influence employee responsibilities and performance. So managers and leaders of
company should provide promotions to those who perform better from others. So by this
it helps in attainment of goals (Lyman, Hammond and Cox, 2019). Involvement in decision making process: This is important technique for encourage staff
members as by include them in decision making process. So managers and leaders of LG
company should ensures that their staff members musty be involve in relation to any
opinion and suggestions for betterment of company.
Sharing in profit: For encouraging employees to work with effectiveness in sales and
production of company. Leaders of respective company should provide share in profit to
them. This will leads to motivation in employees for work hard to break the past records.
M2. Evaluate in what manner behaviour of others are influenced by effective application of
motivational concepts, models and theories.
By theories, concepts and models this can influenced the motivation of employees for
work in effective manner. By the help of Maslow's Hierarchy Theory, highlights needs and
desires of employees at workplace that must be satisfied for effective productivity of business. In
addition, Vroom's Expectancy Theory is useful theory for business as by satisfying expectations
and needs to make them motivated and influence towards accepting the change. In addition,
required compensation and equipments should be provide to their staff dor encourage for
performance.
D1. Highlight a critical inspection of complexities of distinct types of structure of business and
their interrelationships of different organisational functions.
As when project is implemented it becomes more complex has increase more concern
about complexity. So this is a responsibility of managers to develop or attain a relevant structure
as there are many organisational structure which creates poor organisational structure and design.
As there are different functions of organisation so managers and leaders have to use relevant
function which leads to increase in productivity and performance of organisation.
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TASK3
P3. Describe what makes effective teams as opposed to ineffective team.
Team is refers to group of persons who are working together with motive of attainment of
objectives in efficient and effective manner(Makhathini, and Van Dyk, 2018). It is a group of
individual who are interdependent with respect of resources, skills, knowledge and so on who are
completing their work for achievement of goals.
Types of Teams: Functional teams: In this type of teams, similar types of employees are involved who are
belongs to same functional areas and they have to accountable to only one manager
which have responsibility to manage their teams. Management of LG company may use
this type of team for day to day activities & functions of business. Cross-functional Teams: This type of team is made to solve specific issues of members
of different departments who are made to perform unique duties and tasks. So for this
managers of company use this type of team for attainment of goals in required time.
Matrix Teams: This type of teams are generally made for whom which are expertise in
their field are come together for attainment of objectives. It plays vital role for leaders
and managers to exercise control over plan for being engaged in decision making process.
So management of LG use this type of team for balance the structure of company by
uniting culture of organisation.
Comparison of Effective and Ineffective teams
Basis of Distinction Effective Team Ineffective Team
Meaning In this type of team there is
open discussion between
employees and management of
company.
In this type of team, there is
lack of communication and
understanding between top
level and their team members.
Focus Main aim of effective team are
on their employees interest,
skills and expertise which is
considered when
responsibilities are assigned to
In terms of this team, they
generally focus on attaining
performance at any cost.
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them (Matthews, MacCarthy
and Braziotis, 2017).
Decision making In this, decisions are take with
proper consciousness. So this
leads to achievement of
objectives successfully.
There is ineffective outcomes
can be considered due to
premature decision making.
Task Distribution In this type of team, duties and
task of employees are equally
distributed with them.
In this type of team there is
partiality in duties and roles
for staffs.
Thus, in context of LG company they should distribute duties & task with their staff members
according to their knowledge and skills for properly consider decision-making process. This
leads to accomplishment of goals in effective manner.
Tuckman's model of team development:
This model is developed in 1965 which consist of four phase for developing effective
team which performs duties and roles for attainment of successful goals. In context of LG
company they should have to go through from following levels which are discussed below: Forming: In terms of LG company, managers and leaders have to formulate teams
which are providing significant information about objectives & purpose and alsao
provide challenges and opportunities to influence members for agree on group objectives. Storming: According to this stage, directors of business should use their abilities and
skills for solve complaints and conflicts in team members. This will create healthy work
environment without any barriers (Motaung and Radebe, 2018). Norming: In context of respective company leaders and managers have to ensure
effective distribution of responsibilities and roles so this leads to effective teams without
any disagreement.
Performing: This is last phase of this model which is related to attainment of group
goals. In context of company they should permit their staff members to work according to
their experience and knowledge. This leads to contribution towards in-dependency and
self learning in team members.
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M3. Examine relevant group and team development theories to support development of dynamic
cooperation.
When there is cooperation in effective teams which is developed in LG company by
Tuckman's Team Development Model. By applying this theory, company have to motivate their
staff members by provide them proper and relevant direction about task which leads to
encourage them. So for this, there must be involvement of employees is enhance to achieve the
goals. By this model, when one stage is complete next step is begins. There is advantage at every
stage to complete task on given time in appropriate way.
TASK4
P4. Apply philosophies and concepts of OB in organisational context.
Situation: Disagreement of staff members on upcoming change management in business.
This type of situation is consider because of lack of proper coordination between employees and
management. In context of LG company this can be solve by using Path Goal Theory:
Path Goal Theory:
This theory mainly considers skills, behaviours, styles and personality of managers which
helps to encourage and motivate employees for better performance (Perreira, Berta and Herbert,
2018). Leaders and managers of LG company can use various styles which are use to solve
issues are discussed below: Directive: According to this approach, managers and leaders of company can solve
protection of employees on change by properly give them tasks and duties on specific
time. So by this, they are not include in any type of internal politics. Supportive: By this strategy, managers of respective company should use specific skills
& knowledge for help their staff members for accomplishment of task. So this leads to
build trust with employees that they have leaders which are supportive to them for solve
issues in critical situations.
Participative: Leaders of LG company should invite their staff members in decision
making process so this results in they feel part of company and also accept any type of
change fir increase productivity and profitability of business (Wesselink, Blok and
Ringersma, 2017).
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M4. Evaluate and justify a range of concept and philosophies that in how they have to influence
and inform behaviour in both positive and negative way.
In context to motivate employees for agree on change management, leaders and managers
of LG company have to concentrate on path goal theory. By this theory it helps in ensuring staff
members that they are not one for attainment of specific roles and tasks. So leaders and managers
should provide employees necessary support and guidelines when they required. So this leads to
positive behaviour in employees (Yuryna Connolly and et. al., 2017). But they also face negative
points as, having partiality in employees leads to conflicts between team members.
D2. Critically evaluate and analyse relevance of team development theories in terms of OB
philosophies and concepts that influence behaviour.
By Tucksman's Team Development theory, it includes four stages forming, storming,
norming, performing. According to this model, it explains about team relationship maturity,
leadership style changes which leads to motivate employees. As model is start with directing,
provide coaching, then involving and finish with delegation.
CONCLUSION
As from above report it is concluded as employees behaviour and performance are
effected by politics, culture and power which is exercised in organisation. So it is very important
for gain effective performance of teams and employees. Various theories related to motivation
are important for identifying issues of employees which leads to encouragement in employees to
reach high level of productivity. In addition, there are also team development theory is included
for achievement of goals of organisation.
REFERENCES
Books and Journals
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Afsar, B., Bibi, A. and Umrani, W.A., 2020. Ethical leadership and service innovative behaviour
of hotel employees: the role of organisational identification and proactive
personality. International Journal of Management Practice. 13(5). pp.503-520.
Akanni, A.A. and Ndubueze, K.I., 2017. Organisational Climate and Organisational Citizenship
Behaviour of Employees in Selected Private Companies in South-East, Nigeria. The
Australasian Journal of Organisational Psychology, 10.
Allameh, S.M. and et. al., 2017. The relationship between intangible organisational capitals,
knowledge management, and organisational learning. International Journal of
Knowledge-Based Development. 8(3). pp.249-270.
Beltrán‐Martín, I. and et. al., 2017. The relationship between high performance work systems
and employee proactive behaviour: role breadth self‐efficacy and flexible role
orientation as mediating mechanisms. Human Resource Management Journal. 27(3).
pp.403-422.
Burrell, G. and Morgan, G., 2017. Sociological paradigms and organisational analysis:
Elements of the sociology of corporate life. Routledge.
Chung, Y.W. and Kim, T., 2017. Impact of using social network services on workplace
ostracism, job satisfaction, and innovative behaviour. Behaviour & Information
Technology. 36(12). pp.1235-1243.
Connolly, L.Y., Lang, M. and Tygar, D.J., 2018. Employee Security Behaviour: The Importance
of Education and Policies in Organisational Settings. In Advances in Information
Systems Development (pp. 79-96). Springer, Cham.
Lockhart, P., Shahani, N.K. and Bhanugopan, R., 2020. Do organisational culture and national
culture mediate the relationship between high-performance human resource
management practices and organisational citizenship behaviour?. International Journal
of Manpower.
Lyman, B., Hammond, E.L. and Cox, J.R., 2019. Organisational learning in hospitals: A concept
analysis. Journal of nursing management. 27(3). pp.633-646.
Makhathini, T.N. and Van Dyk, G.A., 2018. Organisational climate, job satisfaction, and
leadership style influences on organisational commitment among South African
soldiers. Journal of Psychology in Africa. 28(1). pp.21-25.
Matthews, R.L., MacCarthy, B.L. and Braziotis, C., 2017. Organisational learning in SMEs: a
process improvement perspective. International Journal of Operations & Production
Management.
Motaung, T.L. and Radebe, P.Q., 2018. Organisational Commitment and Job Satisfaction as
Antecedents of Organisational Citizenship Behaviour. Journal of Economics and
Behavioral Studies, 10(6A (J)), pp.109-122.
Perreira, T.A., Berta, W. and Herbert, M., 2018. The employee retention triad in health care:
Exploring relationships amongst organisational justice, affective commitment and
turnover intention. Journal of Clinical Nursing. 27(7-8). pp.e1451-e1461.
Wesselink, R., Blok, V. and Ringersma, J., 2017. Pro-environmental behaviour in the workplace
and the role of managers and organisation. Journal of cleaner production. 168. pp.1679-
1687.
Yuryna Connolly, A. and et. al., 2017. Organisational Culture, Procedural Countermeasures, and
Employee Security Behaviour: A Qualitative Study. Information and Computer
Security. 25(2). pp.118-136.
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