Organisational Behaviour: Culture, Politics, Power and Motivation Theories in JW Marriott

Organisational
Behaviour

Table of Contents
MAIN BODY...................................................................................................................................1
P2 Evaluate how content and process theories of motivation and motivational techniques
enable effective achievement of goals in an organisational context......................................6
P3 Explain what makes an effective team as opposed to an ineffective team.......................9
P4 Apply idea and belief of organisational behaviour within an organizational discourse and
given business state..............................................................................................................11
CONCLUSION .............................................................................................................................13
References: ....................................................................................................................................14

INTRODUCTION
Organisational Behaviour can be defined as the study of group or individuals which are
working in the organisation towards the achievement of their goals (Cross and Carbery, 2022).
Globalisation has impacted many businesses as they need to diversify which impacted the level
of the employment in many countries as the citizen of that country are getting job easily which
can benefit them in future. Workforces are coming from different backgrounds, Ethnicities and
cultures as they need to understand the behavioural pattern of each other in order to understand
the multi culture environment that is affecting the functioning of the organisation. Organisational
Behaviour deals with the study of human behaviour in the organisation and surface between
quality action that help the organisation to achieve its organisational goal. The main goal of the
organisational behaviour is to create an organisational theory and develop a better
conceptualization of organisational life. Furthermore, this report focus on the Organisational
Behaviour of JW Marriott and tells us about the politics, power on individual and organisational
performance of the JW Marriott. The report will also explain about the theories of motivation
and philosophies of OB in context of JW Marriott has been explained thoroughly.
P1 Analyse how an organisation’s culture, politics and power influence
individual and team behaviour and performance.
To analyse an organisations culture, the best and easy model that we can use is Charles
Handy model. In 1932 a well-known philosopher Charles Handy who has a great knowledge in
organisation culture has given a model on organisational model which we will discuss later. The
following report is being produced by using four model in the context of JW Marriott, one of the
leading Hotel Industry which is famous for providing luxurious comfort and food for their
customer and give them the maximum amount of satisfaction. There are over 100 JW Marriott
hotels across the world and they operate in more than 35 countries.
The four type of culture which is explained by Charles handy are as follows:
 Power Culture: This culture is known as Spider web culture because the authority to
take decision is providing to very few people in the organisation and they have a very
good power on holding that authority (Stowell, 2021). Those Power holding people can
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delegate their authorities to their subordinates and the employee strictly need to follow
their instructions. Those employees are also not allowed to share their views or
experience to their superiors. JW Marriott do not follow power culture as the organisation
believes in creating harmony and work culture which suits their employees well and the
organisation also deeply focus on delegating decision and give chance to their employee
to make the decisions.
 Task Culture: It can be defining as a work culture where the employees and the teams
are formed at every level where they can add to achieve the goals which are allotted to
them in the most bearing and advanced way (Muders and Martin, 2021). This can create
the opportunity for the employee to find their common interest and specialization from
which they can create a team of employee and accomplish their goals. JW Marriott accept
the Task culture as it gives their employee the freedom and independent to do their task
and by applying that JW thinks that their employee will become creative and innovative
to accomplish the task successfully. The privilege of using Task culture is to give their
employee the understanding with each other and they also learn to think in productive
manner to achieve their task successfully with team spirit and productivity involve in it.
 Role Culture: In Role Culture model, organisation mainly focus on delegating the
authority and responsibilities according to the skills, educational qualifications, work
experience, and their interests (Navimipour, Milani and Hossenzadeh, 2018). The
employees are more responsible in this culture and they are more accountable for their
actions. JW Marriott often focus on the Role Culture as there is flexible working
environment and the employee can work accordingly by applying their knowledge in real
life. Although the employee can work accordingly in JW Marriott but they have to be
centralized and be formal to their Superiors
 Person Culture: Person Culture can be considered as the work culture where the
employee feels like superiors in the organisation itself (Ilie Olaru and Staneci, 2020).
Organisation which follows the Person Culture suffers a lot as this culture set back the
employee and loses their behavioural goal towards the organisation. In this type of
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