Conflict Management Styles in Organizational Behaviour

Running head : ORGANISATIONAL BEHAVIOUR
ORGANISATIONAL BEHAVIOUR
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1
ORGANISATIONAL BEHAVIOUR
Conflicts come as a part and parcel of any business whether it is big or small. Limitations
and conflicts cannot be overlooked in any business enterprise. The short comings are to be dealt
with a calm and cool mind. Short comings in every form is inevitable when it comes to an
organization. In order to handle workplace conflicts a person has to have a calm and collected
composure, good communication skills, a wider perspective and wisdom (Rahim 2017).
My two-team members are keen on doing a project. However, they are overworked and
do not want to feel over burdened. Both of them have their own methods to solve the conflicts.
One wants to use the collaborative style while the other wants to implement the competitive
style. I personally feel that the outcome of the negotiation will be that they use the collaborative
method. The collaborative method will require less work and less time. None of them would be
overburdened with workload (Cahn, D.D. and Abigail 2014). This way they will feel
comfortable and at ease. Hence, the pressure won’t be on one person. In a collaborative style,
everyone gives suggestions and every opinion counts. This helps in resolving the conflict in a
better way as many perspectives are put forward. There is better communication and free
expression (Spaho 2013). This is not available in the competitive style of conflict management.
The collaborative style helps in fostering mutual understanding, respecting and empathy.
In a competing style, one person feels pressurized and intimidated. A person does not get
options and opinions of others. This lack of perspective can be detrimental for any organization.
One person cannot think from different perspectives and that is when the collaborative style is
required. A competitive style means there is no one to go to for advice or suggestions. No
support from fellow team members or co-workers will be available (Bcg.com. 2018). This may
lead to problems. It is very important to have support of other team members. It is also beneficial
to know all the sides of a conflict. Often in a competitive style of conflict resolution, the person