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Organisational Behaviour Assignment Sample : Marks and Spencer

   

Added on  2021-02-19

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ORGANISATIONALBEHAVIOUR

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 The influence of organisation's culture, politics and power on individual and teambehaviour.....................................................................................................................................1TASK 2............................................................................................................................................4P2Evaluate how content and process theories of motivation and motivational techniquesenable effective achievement of goals in an organisational context...........................................4TASK 3............................................................................................................................................6P3 Explain what makes an effective team as opposed to an ineffective team............................6TASK 4............................................................................................................................................9P4 Apply concepts and philosophies of organisational behaviour within an organisationalcontext and a given business situations.......................................................................................9CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12

INTRODUCTIONOrganisational behaviour refers to the study of behaviour of people at the workplace. Inother words it tells about the interaction of people within an organisation. It is the most efficienttool which is used in improving the performance of the job and also beneficial in promoting theinnovation and encouraging the leadership. The chosen organisation in the present study isMarks and Spencer which is a multinational retailer dealing in large number of product rangehaving a headquarter in London, UK (Barry and Wilkinson, 2016). The following report willstudy about the culture, politics and power which influence the behaviour of individual and team.Further more this report also discusses the motivation theories which are used in the organisationto achieve the goals. At last this report will covers different kind of teams and concepts andphilosophies of organisational behaviour.TASK 1P1 The influence of organisation's culture, politics and power on individual and team behaviourMarks & Spencer is a British multinational retailer which offer higher quality clothing,luxury food products and home essentials. The main objective of company is to offer highquality of product or services at relatively affordable price to customer. Main mission of thecompany is to become a leading retailer along with unique and strong heritage of brand value.The vision of M&S is to make brand more accessible to customer throughout the world. Theorganisational culture of any company includes the rules, mission and vision formulated by thecompany's manager in order to achieve the goals and objective of an organisation. This helps theemployees of the company to effectively perform their duties in order to complete their task. Theelements of Culture, politics and power influence the behaviour of individual as well as team.With the help of Handy's culture model, Marks and Spencer is able to understood about itsculture. The theory of culture is discussed below:Power Culture: Under this factor, power is only given to the specific person who areresponsible for taking decisions in the firm. In this typology, such a person is required who areable to take quick decision for the betterment of an organisation (Chung, Lee and Han, 2015). InM&S the power of taking decision is in the hands of the managers. Subordinates of Marks andSpencer must work according to the powers of the managers that has a positive impact on theteam members. 1

Role culture: According to this culture every person has different roles in anorganisation. Here in M&S it is the responsibility of manager to assigned different rolesto the employees according to their desired capabilities. By doing so, strength andweakness of an individual can be known and optimum results can be achieved on time.Task culture: In this type of culture, the main focus is on completing the task within thespecified time (Crane, 2017). Here it is the role of manager to evaluate the performanceof every employees and then divide the task to the individual as well as team. M&S usethis culture to get the results on time. This type of culture will motivate team and everystaff members to perform the task and also help managers in checking the workperformed by the subordinates.Person culture: This type of culture focuses on the capabilities of employees rather thanthe task. As the organisation knows that the employees are their pillars and they are onlyresponsible for achieving the goals and objective of the company. As all the culture plays an important role in an organisation and the culture which Marksand Spencer uses is the task culture. As it is the most suitable for performing the task in the bestmanner. For performing the task timely, every individual is responsible. As every employees ofthe company were assigned the task by the managers. This result in positive completion of workof the company which led to the success of an organisation. Power: It refers to the ability which helps in influencing the behaviour of the people. With thehelp of French and Raven concept of power is explained in the context of Marks and Spencer. Legitimate Power: This type of power is highly unstable and unpredictable as itdevelops with the experience of job. Such type of power remain in existence only once anindividual is entitled for a job (Driskill, 2018). This type of power creates a negativity inthe minds of employees as they need to change their working pattern with the change inthe power of a person. Reward Power: This form of power is based giving rewards to the employees in order toincrease their morale. Rewards can be of two type monetary and non monetary. The mostpopular form of rewards are promotions, certificates, compliments and monetary benefits.This type of power can be adopted by Marks and Spencer as it effectively build arelationship between the employer and employees. 2

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