Organisational Behaviours

ORGANISATIONAL
BEHAVIOURS

TABLE OF CONTENTS
INTRODUCTION ..........................................................................................................................3
LO1..................................................................................................................................................3
P1: Culture, Power and Politics...................................................................................................3
LO2..................................................................................................................................................5
P2: Motivation Concepts and Theories .......................................................................................5
LO3..................................................................................................................................................8
P3: Effective Team and Ineffective Team...................................................................................8
LO4................................................................................................................................................10
P4: Concepts and Philosophies..................................................................................................10
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Organizational behaviour can be defined as the study of human behaviour within
business. In simple word, organizational behaviour supports to understand people behaviour and
their performance on the job place. Even it assists organization to create understanding of the
aspect which can inspire group of employee's, improve their working skills as well establishes
strong relationship between staff and organization. It is classified into three form based on the
levels such as individual, group and organization level. To understand organizational behaviour
is an example Marks and Spencer. It is major British multinational retailer company which is
headquartered in Westminster, London. Organization offers wide variety products such as high
quality clothing, home products and food products to customer across the world. This report
covers organization's culture, political and power which helps to influence individual and team
behaviour and team performance. It includes content theory, process theory and motivation
techniques application to influence the behaviour of staff within organization.
LO1
P1: Culture, Power and Politics
Culture, power and politics are major parts within Marks and Spencer (M&S) and these
all are really impacted team and individual behaviour and performance within this company.
CULTURE
Organisation's culture is a culture where all people or employee come together for
achieving their organizational goals (KOPP, 2019). A positive culture always positively impact
people behaviour and performance in the company and a negative culture negatively impact
behaviour and performance of people. There are mainly four types of cultures existing in Marks
and Spencer which has been discussed below;
Power Culture: This is the first type of cultures within M&S. According to power culture, top-
level management has the highest power within this company. The management has power to
take any decision within business environment. This power help to management for influencing
their employees.
Task Culture: According to task culture, each people within company is responsible to complete
its allotted task on time. For example; HR manager need to cover its task which related to HR

practices, Management need to complete task which related to planning, directing, and
controlling etc. This culture influence people to fulfil their responsibilities within company.
Person Culture: Person culture says, each person within company should understand other
person or employee to work together (Kappo-Abidemi, Iwu and Allen-Ile, 2017). A positive
person culture always help to company for maintaining excellent relationship between all
employees.
Role Culture: According to role culture, there are different employees within company need to
play different roles to achieve company's decided goals. This culture influence people or
employee to play their great role within M&S.
POWER
Power is a way to people within company for taking any decision or step. Mainly most
power in the company is always holding by top-level management, because management is the
only responsible body which has the highest power to take decisions, make a plan, control things,
etc. This is most appropriate way to management for influencing their people behaviour and
performance within company. People use various sources within company to gain power. Some
major sources of power has been discussed below;
Formal Power: Formal power is uses by a person according to its position within the company.
For example; CEO and MD are most powerful person, because they have top positions within
M&S, so this is known as formal power (Wroblewski, 2018). Currently this power is most
influencing people behaviour and performance within this company.
Legitimate Power: Legitimate power is basically second version of formal power, because this
power also hold by a person on the basis of its position within company. For example; a leader
has power to lead or direct its team. This power highly influence team and individuals in the
workplace.
Expert power: According to this power, if any person has extra-ordinary expertise in any field,
then it can easily hold huge power within company. For example; people which has great
innovation skills are able to order other people or employees in the workplace. This power
positively influence people performance and behaviour in the M&S.
POLITICS
Politics in the company is unofficial and informal efforts of people. Employees of an
organization mainly uses politics to sell their ideas and opinions. This provides ways to a person