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Organisational Behaviour Assignment : Marks and Spencer

   

Added on  2021-02-20

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OrganisationalBehaviour

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INTRODUCTIONOrganisation behaviour is an essential branch of the management that is based on theapplication of knowledge about the behaviours of people within the workplace. It is basicallyconcerned with predicting, understanding as well as controlling the human behaviour for theadequate functioning (Burrell and Morgan, 2017). This has emerged as distinct field that leads tothe development of human resource management by satisfying the need of workforce. The mainpurpose of this study is to establish the effective relationship by attaining the human,organisational as well as social objective. For the better understanding of report, Marks andSpenser company has been selected which is multinational retail store of UK whose headquarteris in London. The company specialised in selling high quality food and non food products likeclothing, food as well as home decoration items. This report cover topics like analyse the impactof cultural, politics as well as power on the behaviour of other within an organisational context.This report evaluate the role of an individual as well as team to attain the goals of anorganisation. Further, determination of the way in which effective cooperation within the teamcould be done and application of concept as well as philosophies of organisation behaviour arecovered in this report. TASK 1P1: Influence of organisation’s culture, politics and power in individual and team performanceThe culture, politics as well as power of an organisation directly impact the motivationlevel and performance of both individual as well as team member. Thus, to attain the goalssuccessfully, Marks and Spencer make sure that they positively influence the behaviour ofmanpower by managing the power, culture and politics in an effective way: Organisation culture defines as the set of shared belief, assumption as well as value thatis used to create unique image of the company irrespective of other. This symbolises stronginfluence that help to maintain the unique image or culture by offering certain guidelines tomaintain the behaviour of an individual and team member within organisation. Further, withinMarks and Spencer, it affect the way by which internal member interact amongst one other, withstakeholders as well as client. Thus, it finally determine how much the staff identifies themselveswith their organisation in which they work. Hence, the company makes vital effort to retain a

healthy culture where each and every member and group renders the internal values of anorganisation. Handy's culture typologyCharles Handy defined four types of culture that vary from one organisation to other andare used in different phases to determine the potential image. The explanation of each culture isdefined below: Power culture:Within power culture, the managers follows the centralised decisionmaking where only few members have the authority to participate in the decision making process(Coccia, 2014). These privileged members identifies internal and external market through theirforesight vision and allocate the task by coming up with quick decision in order to attain successand flourish the business. The manager of Marks and Spencer can go for power culture to controlthe internal disputes or confusion within individual and team member by just directing them tofunction and implement the actions effectively. Although, it reduces the human involvement orinteraction but benefits when decision are need to be taken and implement within short duration.Role culture:As per role culture, the organisation assign the duties to the individual onthe basis of their interest area, skill and capabilities. This is basically the structured culture aseveryone is clear regarding their tasks and the way they have to carry out their roles andresponsibilities. As the organisation structure of Marks and Spencer is tall, so they can go forrole culture where an individual gets the chances to put their views and thoughts forward. Oncontrary, this may at-times leads to slow decision making process and long chain of command.Task culture: Here, the organisation formulate team of similar type of member who arebind together to work on the particular project. This is an effective culture which can be adoptedby Marks and Spencer by mixing together the right kind of personality and skill that leads toproductivity and creative work.Person culture: According to person culture, the individual who is significant part of anorganisation consider themselves unique and superior due to which they give high value to theirbenefit and preference obtained from the organisation. This may leads to conflict of interest somanager of Marks and Spencer need to maintain interpersonal relations where organisationfocuses on personal growth and development. Therefore, M&S uses task culture which positively influence an individual and teammember by maintaining the cooperation and dedication instead of any dispute or competition as

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