Organisational Behaviour

This report discusses the influence of organisational culture and policies on individual and team behaviour. It explores different methods to motivate individuals and teams. It also examines the concept of effective and ineffective teams. The report focuses on BBC as a case study and provides insights into their culture and policies. It also discusses theories of motivation and concepts of organisational behaviour.

Organisational Behaviour

Table of Contents
INTRODUCTION...........................................................................................................................1
PART 1............................................................................................................................................1
TASK 1............................................................................................................................................1
P1 Organisation's culture and policies influence on individual's and Team behaviour..............1
a)..................................................................................................................................................1
b).................................................................................................................................................3
TASK 2............................................................................................................................................3
P2 Methods to motivate individual and team.............................................................................3
a)..................................................................................................................................................4
b).................................................................................................................................................5
c)..................................................................................................................................................5
PART 2............................................................................................................................................6
TASK 3............................................................................................................................................6
P3 Effective Team and Ineffective Team....................................................................................6
a)..................................................................................................................................................6
b).................................................................................................................................................7
TASK 4............................................................................................................................................7
P4 Concepts and philosophies of Organisational Behaviour......................................................7
a)..................................................................................................................................................8
b).................................................................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
An individual's behaviour play a huge role in regard of development of organisation so as
the behaviour of the organisation play a vital role in the evolution and growth of consumer,
worker and market. The behaviour of organisation refer to the analysis of company's groups or
individual behaviour (Colquitt and et. al., 2011). It aid the company is developing and enhancing
their performance of both person and firm itself. This report will discuss about BBC which is
British largest broadcast company operate in more than 28 languages globally. This report will
also study theories of motivation and how it assist in accomplishing goals and objectives. This
will evaluate different types of teams along with concepts and philosophies.
PART 1
TASK 1
P1 Organisation's culture and policies influence on individual's and Team behaviour
An organisation is the process of managing and organising specific task or operation in
order to meet the objectives and goals. The behaviour of organization refer to way of
communicating and connecting people and the manner of influencing the surrounding. The
individual who work in a company are provide training and proper development. They are given
some parameters for complying that have been set already by the firm. The culture, power,
values and teams play a wide role in determination process of policies and structure of BBC that
affect the outcome of company in various ways.
a)
Culture influence
The culture of BBC has render the unique recognition to the organisation among clients
and society. Proper management is needed for the firm. To create a better brand image as well as
make more comfortable environment. If the employs are more comfortable in the working
environment of organisation, the productivity of work would be higher (Demir, 2011). In the
contrast case it would negatively impact on the goodwill of British Broadcasting company.
Nowadays, there are various powerful competitors have developed in the media and
broadcast industry such as Savile or Hall, it have been noticed the organisation required to
changes their policies and terms as they have faced a great fall in the market share and growth
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rates. BBC suffered huge complication in the management in the organisational administration
and unbalance in their workplace. This is significant for the company to make the alternation in
the operational framework as well as culture through using effective methods and theories such
as Handy's cultural typology or alternative cultural model for development. In the context of
organisation, the used theories is Handy's culture which have categorise the culture into these:
 Role: On the basis of skills and abilities of worker as well as their performance, the
culture role of BBC can be defined easily. The company provide flexibility and equality
in their organisation internal workplace. The one of the most effective technique which
BBC preferred from decades is giving equality to women worker. They support the
empowerment of female as well as undertake the diversity ta workplace in matter of
workers. It can see back then, the organisation hired first women employee in 1923 as
the personal secretory, Isabel Shields. They provide potentially and development to the
worker for gaining their potential and loyalty.
 Power: Organisation's culture has vital role in catering company power. Success can be
only achieved through the help of worker and their engagement in the decision making
activities. They CEO of BB believes that it is the worker who is responsible for
developing and raising the position of organisation.
 Task: On this points, Handy states that for gaining proper and effective productivity of
work, company should assign specific work on the ground's of specific person's interest
and skilled area for gaining maximum outcome (Elangovan, Pinder and McLean, 2010).
British Broadcasting Company is one of the largest and oldest media firm globally which
have spread its culture in worldwide through the help of effective strategies and working
accurately. The organisation always prefer to allocate the work to those employ who are
specialised or entertained to that. According to Reith, each employee should be provided
that task which they are entertained to perform that increase the productivity of work.
 Person: According to Handy, the major requirements of an organisation like BBC is the
determination of employee performance, limitation dan types of worker who will operate
their activities. He claimed that, '' If an individual agree with the culture, they work for
the organisation in order to gain revenues instead of present the creativity.”
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b)
Culture, political power and other elements influence on the BBC's behaviour because the
workers of organisation are meant to perform the operation to accomplish the objectives and
goals. The organisation was established by Royal Charter who have employed more than 35,000
workers consisting part time, freelancer, permanent worker and other member of staff. This firm
aims to reach every edge of the world including households, land or island for conveying their
news that is important for them. After the end of second world war, the organisation become an
independent entity. IN the year of 2015, the organization faced a major fall in the position and
share due to workplace issues and management weakness (Griffin and Moorhead, 2011).
Corporation's motive have been changed after the vary in political parties and UK crisis as well
as the organisation require some new terms and guidelines for meeting fresh requirements. Now
the organisation have changed their manager who have catered some amendments in the culture
and policies of company. This have facilitated worker freedom and bring value of company in
the industry again.
Innovation in Culture of BBC
Rob Wilson, new culture minister of BBC have formed new alternation in the company
for growing and developing in the competitive media industry. Here are some of the changes in
the company that the manager have carried:
 British Broadcast Company have announced to cut the current news and affairs shares
up-to 150& as well as determined to render more free and healthier media.
 'Out of licence free data' term have been claimed and stated that the company will
develop their culture and structure.
 BBC have been allowed to accept the funding from European Unions as well as
announced to reduce the biasses from workforce.
TASK 2
P2 Methods to motivate individual and team
A company or their public need inspiration and motivation in order to boost their
confidence and morals in matter of achieving purpose or vision of organisation (How to Explain
the Importance of Organizational Behaviors, 2017). This is an essential elements which is
required to provide within a time fame for better and effective productivity. Without motivation,
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even a skilled or most talented person can fail the company operations. This is such as fuel in car
which ignite the engine for performing its activities.
a)
Motivation: Value and Need
Motivation is the process of providing a reason or purpose to someone for attempting or
performing an act. This decides the desire of acting in specific manner as well as support an
objective or aim to them. For avoiding boredom and manage the quality of work, the worker of
BBC needed to be provide proper motivation and inspiration in order to direct them in way of
success (Levine, 2010). The organisation is feeling dearth of effective motivational activities or
training and development among workers that is affecting the productivity of worker.
It is the energy or source of dedication that avail an individual in acting in the company
in a way. The major reason of the success of company is their potentiality of workers as well as
their goals i.e. provide best products and services to the consumers for meeting the level of
satisfaction. Through undertaking various activities, stimulation can be managed including
training and development, bonus, compensation, incentives and organising other programs for
employee betterment and development. It avail in reducing the issues linked with productivity,
disputes, bonus and supervising activities of organisation
In a large organisation like BBC, there are several effective theories which can cater
proper motivation such as Maslow's motivation theory, Alderfer Adams, Herzberg theory (Vasu,
Stewart and Garson Eds., 2017). These all are categorised into two types: Process Theory: According to this, the evaluation of attempting issues and direction
linked with the behaviour of worker is done as well as performance methods of respected
process is made.
 Content Theory: It is also known as the requirement theory that is majorly concentrate
over the stimulation need and seek the methods of desires of inspirations.
Some of theories of motivation is discussed here briefly:
Alderfer's ERG theory
According to Alderfer theory, worker's need is categorised into three different parts
which is here: Growth requirements: In it, the competence of potential; employee is identified and
developed that is coordinated by the company.
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 Relatedness Requirement: This evaluate the connection of employee with organisation
and their fellah. Existence Requirement: It includes and analyse the employee physic.
Hertzberg Two Factor Theory
An individual require proper inspiration for performing any act according to Hertzberg
that can be managed from these elements i.e. Hygiene Element: These not affect the employee in their presence but influence their
choice in the absence of it (Locke ed., 2011). For example if an individual is drug addict,
it won't affect him if is regularly having dugs but in case of skipping drug for one day, it
would worry him. In organization, same situation happen with worker in absence of
security benefits, hygiene of working areas etc.
 Motivators: Such elements often organised already at workforce as well as in the absence
of these factors there is no dissatisfaction sometimes. E.g. Self actualisation need in
employee.
b)
Stimulation or proper motivation among the employee assist the company in increasing
efficiency as well as quality of performance which is one of the main asset of BBC. The
organisation provide better and comfortable lifestyle to their worker in exchange of effective
work productivity. For this, they coordinate several extra activities or programs at workplace
such as training and development in order to cater flexibility and positivity at workplace.
Equality and decision making theory avail BBC the better opportunities to organization to
develop and strengthen the company's positioning.
c)
Motivation leads the company toward goals and objectives. The company provide
intrinsic stimulation and therapy for evolution and development of people that assist in reconcile
conflicts in order to achieve the target within time frame (Umphress, Bingham and Mitchell,
2010). The employee are assigned task in BBC which they need to perform in team. The
company support the work with appraisals, bonus, incentive or other rewarding activities for
better performance and productivity of the performed operations. This is nature of public to
choose those companies which are more credible, effective and quick in sector of media or
broadcast industry that BBC render to them along with assistance of their employee.
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PART 2
TASK 3
P3 Effective Team and Ineffective Team
Team refer to the group of people who have come together in order to accomplish a
specific mission or goals. BBC use the technique of team working for reaching goals and
objectives in more effective way (MacKenzie, Podsakoff and Podsakoff, 2011). This methods
avail in gaining diverged opinions and creative ideas as well as help in attaining the set aim
within time frame. There are two types of team that are effective and ineffective: Effective Team: Such team establish a good communication and better understanding.
Also they work the entire task together for meeting the outcome more quickly and
effectively.
 In effective Team: Such teams lack consideration or understanding and do not share their
information with others.
a)
There are several kinds of team which is utilised for various different activity or ideation
achievement. Here are some of main team which is used by BBC: Functional Team: These type of team work specific function of respected organisation
also known as department team. These are associated by employer or manager of BBC
that organise or lead the entire group for achieving their determined objectives. It consist
of 4 main player such as record keeper, documents controller, team leader and progress
chaser that perform entire function. Issue Solving Team: Such types of team are often formed for solving issues or problems
which have emerge in the internal environment of workplace for maintaining the
operation functioning. This includes the experts of various functions and it have be
eliminated from other departments of BBC (Restubog and et. al., 2011). Such team
members vary within a period of time for more rendering group unique and creative
ideas. Work Team: The organisation assign some worker in a group for completion of specific
work. This helps BBC in seeking and gathering news or information from limited sources
in more perspective manner.
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 Quality Team: The team or group of quality has the duty to manage their flow of
communication at workforce as well as reduce the issues related to the productivity of
services. These groups are usually both temporary and functional. BBC require a team of
quality for checking their work or operation quality in order to avoid issues related to the
products and services.
 Virtual Team: The company is a broadcasting organisation which render the information
and manage communication globally. Their team of virtual manage and control the online
content. Information, message as well as online issues that evolve in new media related to
content.
b)
Tuckmans' Team Development Model
This defied the team development in effective manner that includes:
Norming: Employee are allocated distinct role
as well as duties to make the essential
decisions inspired by opinion or judgement of
every worker (Miao and et. al., 2013).
Storming: Group members prove that the
judgements and performance of employee can
be increased and influence. They opinion are
undertaken while discussions.
Performing:Even without leader's presence,
team are informed their activities ad operation
they need to perform.
Forming: the members of team depend on the
lead or direction of leader.
BBC can evolve a maturity level among their workplace. It assist in meeting the
determined goals and allow to change the style to a leader. The leader who is experienced are
allotted new team to lesson while existing group get new leader.
TASK 4
P4 Concepts and philosophies of Organisational Behaviour
This is fundamental for BBC to consider the behaviour concept of firm. This is essential
to evaluate the culture, values or principles of it in order to lead or direct the judgements of
company on regular such as:
 Respect
 Integrity
 Responsibility
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 Pioneering
a)
Path Goal Leadership Theory
This refer to placement or selection of employee on the basis of demands and needs
within a company. Major aim of this concept is to motivate and empower worker of organisation
for performing in effective and productive manner. This states that employee of BBC should
perform the activities in a way in which the outcome is expected. It is also popular as V room's
theory of motivation (Morgeson and et. al., 2013). Leader of BBC recruit best employee for the
portfolio for effective guidance and suitable work. This consist of few steps:
 Selection of methods and style of leadership
 Determining characteristic of worker and working environment
 Concentrate on factors of motivation that aid in success of employee
This concept avail in the company in determining accurate alternation according trends
and demands of industry. This help in analysing the evolution requirements for which the
company organise development or training period. BBC supports the teams and individuals in
various ways in order to gain the productivity amount of entire process. It enhance overall
productivity of the company as well as increase in the amount of revenues. British Broadcasting
company allocate the work in tasks in teams for gaining productivity ad better performance of
worker. It is fundamental for larger companies like BBC who have wide number of worker to
control the hindrance before transformation of them in large shape. The company had already
faced a major fall in market share cause of which they lost the credibility among consumer led to
terrible situation. Here are some of the barriers explained which can restraint the growth of firm:
b)
Obstructions and barrier in BBC have trimmed the growth rate of the organization in the
broadcast industry (Osland and Turner, 2011). The company either BBC or other need to make
the desired changes or modification in their system for avoiding issues. Development relay on
the relatability of internal and external factors, which a company need to manage. Here are some
the issues and barrier which can emerge in BBC: Poor Communication: British Broadcasting company is the largest communication or
broadcasting company in the international media industry. This is essential for
organisation to use, maintain and flow proper, accurate and clear communication among
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the organisation and to the consumer well. In case of using wrong information, false
message or other situation, the company may have to face loss in credibility and potential
buyer. This can create a large barrier in the constant development and growth of the
organisation. Policies Enforcement inconsistency: Alternation in structure, policies and terms of
organization is required with the change in time and trends. Organisation should modify
or use advanced technologies for better and unused techniques in order to provide
audiences something new (Nelson and Quick, 2013). In case of inconsistency in the
alternation, the company may have to face hindrance in the system.
 Multitasking: It is considered as one of strengths of a person or organisation which they
contain the ability to perform more than one act at one time. But sometime, versatile
personality or multitasking habit can restrain the development and growth of company as
well as person. It lower the productivity and work performance of work as they focus
over one more than one thing.
In order to resolve such issues and conflicts, the company needs to use effective
strategies and plan for the company. It is required to hinder to solve the issues like these on time
for proper functioning of operation of organisation
CONCLUSION
This can be briefed from the above report that both organisation or worker are interlinked
with each other in regard of development. The power, culture or policies of a company affect the
decision making and structure of enterprise highly that can influence its operations negatively or
positively. Through the help of different motivation theories and team workings activities, a
large or small company can attain their objectives or aims in effective way.
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REFERENCES
Books and Journals
Colquitt, J. and et. al., 2011. Organizational behavior: Improving performance and commitment
in the workplace. McGraw-Hill Irwin.
Demir, M., 2011. Effects of organizational justice, trust and commitment on employees' deviant
behavior. Anatolia. 22(2). pp.204-221.Luthans, F., Luthans, B. C. and Luthans, K. W.,
2015. Organizational behavior: An evidence-based approach. IAP.
Elangovan, A.R., Pinder, C.C. and McLean, M., 2010. Callings and organizational behavior.
Journal of Vocational Behavior. 76(3). pp .428-440.
Griffin, R.W. and Moorhead, G., 2011. Organizational behavior. Cengage Learning.
Levine, E.L., 2010. Emotion and power (as social influence): Their impact on organizational
citizenship and counterproductive individual and organizational behavior. Human
resource management Review. 20(1). pp .4-17.
Locke, E. ed., 2011. Handbook of principles of organizational behavior: Indispensable
knowledge for evidence-based management. John Wiley & Sons.
MacKenzie, S. B., Podsakoff, P. M. and Podsakoff, N. P., 2011. Construct measurement and
validation procedures in MIS and behavioral research: Integrating new and existing
techniques. MIS quarterly. 35(2). pp.293-334.
Miao, Q. and et. al., 2013. The relationship between ethical leadership and unethical pro-
organizational behavior: Linear or curvilinear effects?. Journal of Business Ethics.
116(3). pp.641-653.
Morgeson, F.P. And et. al., 2013. Extending corporate social responsibility research to the human
resource management and organizational behavior domains: A look to the future.
Personnel Psychology. 66(4). pp .805-824.
Nelson, D.L. and Quick, J.C., 2013. Organizational behavior: Science, the real world, and you.
Cengage learning.
Osland, J. and Turner, M., 2011. The organizational behavior reader. Pearson.
Restubog, S.L.D. And et. al., 2011. Yielding to (cyber)-temptation: Exploring the buffering role
of self-control in the relationship between organizational justice and cyberloafing
behavior in the workplace. Journal of Research in Personality. 45(2). pp .247-251.
Umphress, E.E., Bingham, J.B. and Mitchell, M.S., 2010. Unethical behavior in the name of the
company: the moderating effect of organizational identification and positive reciprocity
beliefs on unethical pro-organizational behavior. Journal of Applied Psychology. 95(4).
pp .769.
Vasu, M.L., Stewart, D.W. and Garson, G.D. Eds., 2017. Organizational Behavior and Public
Management, Revised and Expanded. Routledge.
Online
How to Explain the Importance of Organizational Behaviors. 2017. [Online]. Available through:
<http://smallbusiness.chron.com/explain-importance-organizational-behaviors-
26383.html>.
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