Impact of Culture, Power & Politics on Organization
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Added on  2023/01/06
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This report discusses the impact of culture, power, and politics on the behavior and performance of individuals and teams in an organization. It also explores theories of motivation and effective team dynamics.
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ORGANISATIONAL BEHAVIOUR
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Table of Contents INTRODUCTION...........................................................................................................................3 MAIN BODY...................................................................................................................................3 SECTION 1......................................................................................................................................3 LO1..................................................................................................................................................3 QUESTION 1-5...............................................................................................................................3 P1-Impact of culture, power& politics on organisation...............................................................3 MI-Analysis of culture, power and politics.................................................................................6 D1-Critically evaluating relationship-.........................................................................................6 L02...................................................................................................................................................6 P2-Content and process theories of motivation...........................................................................6 M2-Influence the behaviour of others..........................................................................................8 Recommendation.........................................................................................................................8 SECTION 2......................................................................................................................................9 LO3..................................................................................................................................................9 QUESTION 1-4...............................................................................................................................9 P3 Effective team as opposed to an ineffective team..................................................................9 M3- Relevant team theories......................................................................................................10 LO4................................................................................................................................................11 P4-Concepts &philosophies of organizational behaviour.........................................................11 M4- Various other philosophies................................................................................................11 D2- Critical analysis and relevance of team development theories...........................................12 CONCLUSION..............................................................................................................................12 REFERENCES..............................................................................................................................14
INTRODUCTION Organisational behaviour refers to study of human behaviour in context of organisational setting and can also be referred as how people in company act within groups to make business operate more effectively. It studies behaviour of individuals primarily in their organisational role. It can be defined as behaviour which is concerned with prediction, understanding & control of human behaviour in company.Morrison’s is the fourth largest chain of supermarkets in United Kingdom which provides wide range of product of foods, beverages, clothing, magazines, books and various others.Present report will address to how culture, power and politics influences behaviour and performance of individual and team in a company. It will brief on how to motivate individual and team to achieve goals. Further, to this it will also brief on how to co-operate effectively in a team and will guide to various concepts and theories of organisational behaviour in a given context. MAIN BODY SECTION 1 LO1 QUESTION 1-5 P1-Impact of culture, power& politics on organisation Organisational culturerefers to values, beliefs, attitude, norms and others which are practised in company & which helps in bringing stability and control inMorrisons. It helps employees to resolve their differences, overcome barriers& helps in tackling risks which helps in influencing team & individual behaviour, performances in a way that derives employee’s
efficiency and productivity to achieve goals of the company (Marouf, 2016). It could be understood better by Hendy’s Model of culture Power-Thisculturedefinesthatpoweris exercisedbyfewindividualswhocan influence employees throughout company. It is verystrongculturewithvariousrulesand regulation where individual who have power decides what will happen in company(Handy's Model of Organisational Culture,2018). Role-Thisculturedefinesthatishighly controlled where everyone knows their own roles and responsibility. It states that power in role culture is determined by person's position/ roleinorganisationalstructurewithalong chain of command Task – This culture results in team formation to address to specific problems or progress projects where power shifts depending on mix of teams formed and what is the status of problem/ p2.54 cmrojects inCompany. Person – This culture is person culture where individualseethemselvesassuperiorand unique to company. This culture is collection of individual who happens to be working in same company and derived experience from so long (Pathiranage,2019). Type of Culture and its impact on organisation Company inculcate culture which is fun loving and which helps in deriving high level of satisfaction for employees which in turn help company to retain employees are highly skilled and knowledgeable. Morrison implement person culture which is focused around individual as it exist only to assist and serve the same. It states that culture where its employees have complete freedom, independence and are highly educated and who can work with there on expertise. This is person culture which is people oriented where Morrison is entirely in service of its people who work there. Impact of adopting to person culture is that it helps employees in increasing efficiency of business operation by achieving desired goals and target as a result increase employment engagement which in turn helps Morrison to build positive brand image in minds of customers and to derive an edge over it competition and acquire large market share.
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Good Organisational culture increase the efficiency of individual and team to achieve desired target whereas as unfavourable culture results in forceful resistance to change where certain employees may feel discomfort and which results in their demotivation & decreases there productivity to achieve goals. Politicsat Morrison’smay result in no focus of employees towards the work which degrades image of individual in front of high authorities which may result in immediate terminationofindividual.Favourablepoliticsmayresultinbetterco-ordinationbetween employees which ensures employees high motivation and morale to achieve targets. Power when used in unfavourable way result in high rate of employee turnover as it derives job dissatisfaction which decrease employee’s strengths to perform and achieve its desired target. Power when executed favourably provides individual with proper direction and focus of what needs to be done on employee's part to achieve goals of company. Organisational politicsis self-serving agenda and behaviour used by employees to increase their own probability of increasing positive outcome at their end. Politics inMorrison’s usually lowers output & efficiency of employees and team which affects the productivity of company in achieving desired goals. It results an individual paying less attention towards its work where individuals who are involved in such activities are more often found in leg pulling and back biting which in turn results in increased stress to employees who really want to showcase their talent and contribute towards achievement of desired goals. Positive politics in company are behaviours that are designed to influence goals of employee's which help both the company and person who is playing politics (Rashid, Islam, Ahmer, 2019). It can be used as an effective tool to understand the diverse views of interested parties. It involves use of power to achievechangesatworkplacewhichcanfavourablyandunfavourablyinfluencesthe performance and behaviour of employee's and team as a whole. Organisational poweris the ability of company to utilize all resources available in favour of company that can be man, machinery and various others. It is the ability to directly influence behaviour of employees for certain course of events allocated to them. It can be simply understood as capability to control employees so that they do things which they are supposed to do. It can be understand better by- French& Raven model of power-This model explains bases of power that are
Reward power-This power suggest that leaderat Morrison’swill grant valuable rewards if its employees carry out the instructions in proper way. Coercive power-It is power which is strict in nature which states that leader of the company will penalise employees if instructions are not followed in way laid down Legitimate power-It is power which is being derived by individual having a high position in hierarchy which gives right to them to issue orders to subordinates Expert power- Power is being derived from having superior knowledge & expertise in relevant field which allows taking tasks that are challenging (Kovach, 2020.). Referent power-This power is gained by leaders inMorrison’swho have strong interpersonal relationshipskillsasleaderspossesstraitsthathighlyinfluencesubordinatesto perform efficiently. MI-Analysis of culture, power and politics Good Organisational culture increase the efficiency of individual and team to achieve desired target whereas as unfavourable culture results in forceful resistance to change where certain employees may feel discomfort and which results in their demotivation & decreases there productivity to achieve goals. Politicsat Morrison’smay result in no focus of employees towards the work which degrades image of individual in front of high authorities which may result in immediate terminationofindividual.Favourablepoliticsmayresultinbetterco-ordinationbetween employees which ensures employees high motivation and morale to achieve targets. D1-Critically evaluating relationship- Power when used in unfavourable way result in high rate of employee turnover as it derives job dissatisfaction which decrease employee’s strengths to perform and achieve its desired target. Power when executed favourably provides individual with proper direction and focus of what needs to be done on employee's part to achieve goals of company. L02 P2-Content and process theories of motivation There are set objectives and goals which are present in any organization and they need to be achieved. This would require strong workforce and for that the company will have to motivate
them from time to time. There are different theories which can be implemented byMorrisonto be able to achieve this factor. Motivation techniques and impact on organization Morrison has always included the employees in the decision making so that there is going to be higher performance which is going to be present in the organization. Employees are the backbone of the organization therefore it is important for the organization to be able to provide them with a healthy environment and a stable base in the market so that there can be higher performance which is going to be present. Demands and needs of the customers are increasing in the market which is why the company will also have to get in those changes and for the changes to come in the organization effectively there must be good workforce. Manager and leaders of Morrison make sure that the workforce is well motivated so that they will be able to make the company achieve the standards and reputation of the company can be maintained in the organization. There is a standard which a business is having and it is important that the internal factors are matching those factors effectively so that there are going to be higher performance which is going to be maintained. Process Theory This theory explains organization as to why there is a particular kind of behaviour which is present in organization. This is going to make understanding of workforce higher and decisions will be taken accordingly and motivating employees would be better. Reinforcement Theory This theory is proposed by BF Skinner with his associates which is based on a study of human behaviour and consequences on them. There are two types of reinforcement which is going to be discussed in further report. Positive Reinforcement Individuals which are showing positive behaviour have to be rewarded for that in a positive manner. This is going to motivate individuals to show the same performance each time to get the rewards. For example-Morrison’sis having internal recruitment and promotions for workforce so that employees are going to be motivated enough to be able to perform effectively. Thisisgoingtomakebrandimageandreputationofbusinessincreaseinthemarket (Reinforcement Theory of Motivation, 2020). Negative Reinforcement
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Recommendation Morrisonswill have to implement a lot of changes for improving the motivation level of the employees so that there is going to be higher performance which would be present. There have to be more rewards and appreciation which workforce of company must get to be able to operate effectively and gain competitive advantage (Fuentealba, Liu and Li, 2016). SECTION 2 LO3 QUESTION 1-4 P3 Effective team as opposed to an ineffective team Skills and knowledge that that support teams for effective functioning is that they have strong communication which facilitates smooth flow of business operation. Every member in team is committed to accomplish goals as they are focused, dedicated in what they do. They are drivenwithenergy,confidencetoperformtaskmoreefficientlyandtheybuildstrong interpersonal skills which helps team members in building trust and loyalty towards each other. Effective team is a group of individuals who are assigned a task and they are being completed on time without having a lot of pressure on any of team members. There is going to be high understanding and fair distribution of work according to the skills and knowledge of individuals so that tasks can be completed. The conflicts and problems which raise in effective team are going to be lower and solutions are going to be faster for having good performance as well making organization benefit from it (Pathak and Srivastava, 2020). Ineffective team are group of individuals who would not have a strong understanding leading to low communication which would make tasks not get completed on time. There are a lot of conflicts and the pressure on employees is also going to increase since tasks would not be able to be completed on time. This kind of team is not present inMorrisonswhich is a great advantage which the firm is having. It can be understood better by using- Tuchman’s Model of team development-This theory suggests that team goes by stage of development mentioned as Forming stage-It is the orientation stage where everyone in team is introduced to each other where everyone is over polite & pleasant. This is starting as everyone in company is excited to
start something new and get to know each other. This stage discusses about project goals, member's skills/ interest/ background, roles of individual, rules by which each one is abided to follow. It is necessary for each team member to develop relationship and understand what part each person play in a team. Storming stage-It is stage inMorrisonswhere relationship between team members reaches to level that they are aware of individual characteristics. The feeling of excitement is gradually declining and becoming worn off where it comes into picture of each team member reality and weight of completing task is utmost important. Members may disagree over how to complete task or voice their concern if something is not right where it is important that most team experience conflicts and may question authorities. Avoidance to conflict may result in more problems to grow for company which needs to be resolved as early as possible. Norming stage-In this stage, people in team start to notice and appreciate the strengths of its team members. Everyone contributes and start working as team in company. Interpersonal differences begins to get resolves and helps in developing sense of unity among team members. This helps in increasing team performances as members cooperate with each other and start to focus on team goals of company (Kii, 2018). It develops sense of synergy which states that members in team feel to accomplish goals together in comparison to what they can do individually. Performing stage- When company reaches this stage it states that its members are confident enough, motivated and familiar enough with the projects and with teams that they can operate without supervision. Everyone in team is on the same pace and drives with full speed to achieve final goals of company. It is stage all members' morale is high and are loyal towards what they do. It is being characterized by experience, trust and competency. Now that the group has been settled from conflicts its focus lies performing tasks with structured way of working together that supports in reaching towards its goals. M3- Relevant team theories Adjourning stage-Thisstage is stage where once a project ends, team disbands. This stage states that as members develop close relationship they feel a sense of loss that now their experience finally gets to over. It relates to wrapping up with final tasks by producing results and efforts to the same (Native, Stark, 2016).
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Effective teams help company in increasing motivation of employees as it helps in generating positive synergy to accomplish goals. A company who lack in effective formation of team results in high rate of conflicts which results in lack of collaboration and poor team work to achieve goals of company. LO4 P4-Concepts &philosophies of organizational behaviour Concept and philosophies of organisational behaviour revolves around nature of people and organization which guide towards achievement of goals ofMorrisons.It includes Path goal theory-It is based in specifying leaders style or behaviour that best fits employees and particular working environment in order to achieve goals of company which is in terms of achieving employees motivation, empowerment, satisfaction so that they become productive members of company. It includes Directive approach- In this leader informs its followers of what is being expected out of them to perform, where directions are being given in terms of how to perform task by scheduling and coordinating work. It is relevant in situations where employees are not sure on part of what needs to be done which creates lot of uncertainty inMorrisons. Supportiveapproach-LeadersatMorrisonsmakesmorepleasantenvironmentforits employees by showing concern for them by being approachable and friendly to them. It is very much relatable in situations where tasks & relationships are physically challenging (Dokony, Singh, Arumugam, 2020). Participative approach-Leaders in company consult with their employees before making decisions on how to take further actions as it is effective in situations where employees are highly trained and expert in their respective field as they are involved in the work what they do. Achievement approach-In this approach leaders of company set challenging goals for their subordinates, where it is being expected out of them to perform at their highest level & shows confidence in their ability to meet goals ofMorrisons. It is relevant for occupations in which achievement motive are most predominant which includes jobs of sales person, scientist, engineers and others. M4- Various other philosophies Situational leadership
It refers to those leaders who adapt to different leadership style which depends upon situation which comes in way of business operations. It means choosing the right leadership style for right person. It is adaptive leadership style which encourages leaders to take its team members, compare many variables in workplace & choose that leadership style that best fits in meeting goals of company. It is not based upon special skill of leader instead it based on modifying the same to meet changing requirements of company. Leadersat Morrisonsare flexible as they are able to move from one leadership style to other to meet the requirements of employees and company. Leaders have an insight to understand when & where to change its management style and to adapt to the best leadership strategy to support situations in achieving goals of company. It is based on the concept that there is no best style of leadership, and it all depends on situation in company where evaluation by leader happens on asking current situations of company (Meier, 2016). D2- Critical analysis and relevance of team development theories Social capital theory This theory refers to theory which arises out of capacity of humans to consider others and to act and think co-operatively and generously. It relates to social relationship and structures. It involves people knowing each other and develop relationship that is positive which is based on trust, respect, and kindness. It involves and encourages actions that are based on relationship and pro social and disregards behaviours that are exploitive in nature. It focuses in social structure that relates to employees building trust and others which help in deriving productive benefits for company. Sources of this can turn out from factors that promote social interaction and exchange in between employeesof Morrisonwhich in turn help individual and company to shape their own beliefs and values (Dubos, 2017). It is very important that relationship and interaction is build and developed in order to ensure smooth flow of business operations. Its biggest advantage is it lower down conflicts in company, helps in better economic growth of company. An organisation with proper implementation of management style and leadership gets an edge over it competitors to win in marketplace by capturing large customer base and non- implementation of same results a company to face issues with proper alignment of business activities to achieve desired goals as employees of company lack efficiency and productivity in performing their task as there is lack of understanding which leads of conflicts at workplace.
CONCLUSION From the above report it can be concluded that there have to be effective understanding of the workforce which is present in business to be able to have higher performance. There is a certain kind of behaviour which employees are having in business which has to be controlled so that organization will be able to operate effectively and efficiently. There are a lot of factors which are going to influence working and performance of workforce therefore different theories have to be used to be able to develop and match needs and standards of firm. Demands of customers is also increasing and so is competition in retailing industry which needs to be matchedwhichisgoingtomakethesalesandprofitabilityoforganizationincrease. Communication in any organization needs to be strong to be able to achieve the targets and objectives which the business is having in the market so that there is going to be higher competitive advantage. Effective team work is going to make tasks be completed on time and brand image is going to increase in market.
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