Organisational Behaviour

Organisational Behaviour

INTRODUCTION
Organizational behaviour means how all employees are behaving in organization to make
organization climate happy and good (Borkowski, 2016). Organization behaviour consist
discipline, and how employees and other top level managers follow policies which are set by top
level management of organization. Managers are those key parts of company if they will
understand value of good behaviour in organization, automatically employees will understand it.
Ryanair is considered as one of the lowest Irish budget airline which is headquartered in Swords,
Dublin. It has achieved great development in 2016, as it was come out as the largest European
budget airline. Ryanair has faced some problem due to some unethical reviews which people has
given while travelling through its flights, as they told media that employees of Ryanair has not
treated them well. So this things has created a bad impact for Ryanair, but now its CEO has told
that the company will never repeat such type of unethical behaviour with any person or
passenger again and will make customer service better.
ACTIVITY 1
Ryanair’s culture and the nature of power and political behaviour of its management.
Organization culture means the way organization run all its activities. Culture is considered
as vital factor in organization, as it directly affects the employees who are working their. In
organization culture factors which are included are, what are the policies that employees follow,
how they celebrate all festivals, and also the way of promoting employees. Ryanair is having
good culture, as its employees are quite satisfied with the facility Ryanair provides them.
Employees has given good feedback over its culture and environment, but due to some reason
sometime ago pilots of Ryanair had putted a strike, and the reason which comes out is that CEO
of Ryanair has given statement that they are planning for cutting up 900 jobs and in which 500
are jobs of pilot, due to such fear pilots of Ryanair had done strike (Dipboye, 2016). So the
culture of Ryanair tells both negative and positive aspects of it.
Ryanair culture according to Handy's culture model
Handy is one of the big leading authority on organization culture, which has defined
organization theory by explaining different aspects of culture or Handy's classes of culture which
are Role, task, power and person.
Power culture: The power culture is very easy to understand all power of organization is with
some top level managers only. In the power culture there is one big benefit, which is unity of

command and direction (Judge and Robbins, 2017). All employees follows one direction,
generally it comes under formal structure of organization. There are also some big negative
points which come out of power culture, as employees get so much hesitation to communicate
their problem which such big authorities. Ryanair is also following power culture, it is found out
of research that its CEO Michael O'Leary control all the power and he has given power to only
some top level managers. So Ryanair is mainly using Power culture in its organization.
Role culture: In this culture everyone plays a particular role. In this culture organization gives
everyone some responsibility through which they perform their roles and duties. Employees
position in company decides their power, as employee with top position is having more power as
compare with middle or lower level employees (Kim and et.al., 2019). This culture consists so
many positive points like each individual feels their worth to company, there is clarification of
role which employees has to play. Negative points are like not quick decision making and more
chances of conflicts. Ryanair is using some part of role culture as they are only providing power
to some of their top level managers. So many of the times, other employees feel de-motivation of
not getting power, as they also want to become important part of decision making.
Task culture: Task culture includes culture in which team or individual works on particular task
or project. So the power is totally depends upon particular task, if individual is performing
particular task then it totally depends upon him how he perform this task. If task is given to
particular team then the person who is leading team will having the power to run the team
according to the role of individual member of team. Ryanair also use task culture as it gives
power to individuals if they have to perform a important task.
Person culture: In such culture individuals counts themselves more important then the business.
This culture is not so much used in organization, as there is no person who is more superior then
organization, so it is less find culture (Liu and et.al., 2019). It consists negative aspects like
employees become overconfident, conflicts are more as each individual feel superior from other,
etc. Ryanair is not using this culture at all in its organization, mainly the culture which it is
following is power and little bit of role culture.
Brief definition of power.
Power: It is that word which describes strength of person. Person with great power having great
respect. In organization power is most important thing, decision making is in the hand of those
managers and employees to which some power or authority is assigned (Musringudin, Akbar and