Difference Between Good and Bad Managers in Organisational Behaviours

Running head: ORGANISATIONAL BEHAVIOURS
Organisational Behaviours
Name of the student
Name of the university
Author’s note

1ORGANISATIONAL BEHAVIOURS
Introduction
The essay provides a difference between a good manager and a bad manager. The
main purpose is applying the concepts of organisational behaviour in order to understand the
situation of the employees. The application and use of Experience Cube is taken under
consideration so that a performance management technique instead of performance appraisal.
The thesis statement of the essay is that organisational behaviour can be considered as
necessary for the development of motivation among employees.
Body
The presenting concern of the case is that of the supervisory behaviour. It is stated by
Borkowski (2015) that problems between employees and employers lay due to the lack of
communication between the two. It is necessary that supervisory behaviour be made in a
manner that helps in the motivation of the employees. The essay accounts for the difference
in terms of using the supervisory power of the two managers. The application of Affective
Events theory can be taken into consideration to link the internal influences of the employees
and record the incidents that occur at the workplace. Miner (2015) stated that the theory
explains that the work behaviours are explained by the mood of the employees and the
emotions. The analysis of the videos present similar findings in which the reactions of the
two workers are considered and the effective manner in which they can be motivated are
taken into consideration.
The presenting concerns can be addressed by the application of the Experience Cube,
which observes the behaviour of the people, put thought into the matter of the observation, by
addressing the feelings and wants. As stated by Van Knippenberg and Hogg (2018) it is
necessary to consider this particular approach since it can help in dealing with the emotional
stage of the people and ensure that it is used effectively in leadership and management

2ORGANISATIONAL BEHAVIOURS
training. However, one of the difficulties that are faced with the use of the Experience Cube
is the fact that its application is harder than it seems. Understanding the thought process of
the employees can be difficult particularly if the employee distrusts the employers with any
type of information (Miner, 2015).
For example, if an employee is recorded digitally during an interview then the
application of the experience cube can be based on the thoughts and observations of the
concerned person. It is necessary to understand the feelings and wants of the employees while
trying to ensure that proper reactions of the employees are recorded. Vasu, Stewart and
Garson (2017) is of the opinion that the fact that the people are being recorded need to be
mentioned before commencing the interview. In this regard, it can be said that in comparison
to the two vignettes, the interview session was considered as successful. This is mainly
because the manner in which the interview questions were asked helped in providing a level
of comfort for the person. However, prior information was not provided about the digital
recording so that the original reaction of the person can be recorded. An example can be
given about the approach undertaken in trying to ensure proper interviewing method. The
sitting position was beside the employee so that the hand movement of the employees can be
seen. As stated by Brickley, Smith and Zimmerman (2015) the body language and gestures
made by hands can be considered as effective for understanding the mentality of the
employees. Therefore, it is necessary to take into consideration the words as well as the
gesture of the person being interviewed. The sitting arrangement was in a position of SOLER
so that an open posture can be maintained and there remain no restrictions about the
movement of the person. Eye contact with the person is constantly maintained to understand
the level of confidence and to understand if the person if the person is withholding any
information that has been asked. Leaning towards the client also helps in calming any
nervousness that exists. The responses provided by the employees are not being paraphrased