Organisational Change Management.

Organisational Change
Management

Definition
• change management refers to the method of continually
transforming the direction of an organization and its structure and
performance.

Managing the Change Process
• Wisely designed Strategies
• Effective Communication
• Improvement of the Work culture

Barriers to the management of organizational
changes
• Considering change as a Threat rather than Opportunity
• Poor communication and inefficient transparency (Pollack & Pollack, 2015).
• Nott Valuing Employee Input
• Misconception of the leaders
• Lack of Knowledge to drive the organisation to strategic direction
• Lack of consistency (Ceulemans, Lozano & Alonso-Almeida, 2015).

Reasons For Failure
• Lack of Commitment
• Confusion created by overloaded works
• Lack of Order and confidence in the process of management
(Chathoth, 2014).

References
• Lozano, R., Ceulemans, K., & Seatter, C. S. (2015). Teaching organisational change management for sustainability:
designing and delivering a course at the University of Leeds to better prepare future sustainability change
agents. Journal of Cleaner Production, 106, 205-215.
• Chathoth, P. K., Ungson, G. R., Altinay, L., Chan, E. S., Harrington, R., & Okumus, F. (2014). Barriers affecting
organisational adoption of higher order customer engagement in tourism service interactions. Tourism
Management, 42, 181-193.
• Najda-Janoszka, M., & Kopera, S. (2014). Exploring barriers to innovation in tourism industry–the case of
southern region of Poland. Procedia-Social and Behavioral Sciences, 110, 190-201.
• Lozano, R., Nummert, B., & Ceulemans, K. (2016). Elucidating the relationship between sustainability reporting
and organisational change management for sustainability. Journal of cleaner production, 125, 168-188.
• Ceulemans, K., Lozano, R., & Alonso-Almeida, M. (2015). Sustainability reporting in higher education:
Interconnecting the reporting process and organisational change management for sustainability. Sustainability,
7(7), 8881-8903.
• Pollack, J., & Pollack, R. (2015). Using Kotter’s eight stage process to manage an organisational change program:
Presentation and practice. Systemic Practice and Action Research, 28(1), 51-66.
• Doppelt, B. (2017). Leading change toward sustainability: A change-management guide for business, government
and civil society. Routledge.
• Carnall, C. (2018). Managing change. Routledge.