Organisational Cultures and Workforce Motivation: Analysis and Evaluation
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This report analyzes the impact of organizational culture, politics, and power on individual and team behavior and performance. It also evaluates content and process theories of motivation and motivational techniques for effective achievement of goals in an organizational context.
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Organisational Behaviour
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Table of Content. Table of Content............................................................................................................................2 INTRODUCTION...........................................................................................................................1 MAIN BODY..................................................................................................................................1 TASK-1............................................................................................................................................1 P1Analyze how an organization’s culture, politics and power influence individual and team behavior and performance..............................................................................................1 P2 Evaluate how content and process theories of motivation and motivational techniques enable effective achievement of goals in an organisational context......................................5 RECOMMEDATIONS...........................................................................................................11 P3 Explain what makes an effective team as opposed to an ineffective team....................11 How effective team is different from an ineffective team....................................................12 Difference among impressive and unproductive teams.............................................................14 Different ideology and notion used in organization..............................................................17 Evaluation of team developmenttheories which influences behaviour for enhancing the performance of business..........................................................................................................19 CONCLUSION..............................................................................................................................20 REFERENCES..............................................................................................................................21
INTRODUCTION Organization behaviour is the part of educational look on how people interact inside businesses and where its standards are implemented usually to make business function more effectively. Organization is setup where employee comes together to work in close coordination. Organization behaviour is the study of human behaviour and its other factors which include structure, generation and social system. Additionally, it also analyse the impact of social and surrounding elements that may have an effect on individual employer or team. Area of concern fororganizationbehaviouriswithunderstanding,manipulationandpredictionofhuman behaviour. Aim behind it is to focus on human attention from humanistic point of view. For reference here, the company choose is Morrisons, that is largest supermarket of UK. Morrisons offer range of products which include food grocery and many more. Report includes the effect of culture on organization, politics and power effect , different theory of motivation used in organization, philosophies of organisation behaviour, effective and ineffective teams (Balwant, 2018).‘the relationship between MAIN BODY TASK-1 P1Analyze how an organization’s culture, politics and power influence individual and team behavior and performance. Every organization consist of some defined values and policies and they follow some specific guidelines which helps to find differentiate the particular organization from others. Thesespecificprinciplesandbeliefsinorganizationisresponsibleforformingculture. Organisation culture is the supposition, treasure which are applied to avail the actions of the membersoftheorganisation.Thesepractisesaffectalltheanglesoftheorganization. Organization culture is used for the representation of culture values of the organization members. It has a big role in forming the structure of organization. This organization culture is based on the Hanky's model. Handy model focus on the specified task and projects (Bouraoui and et. al., 2018). Model consist of 4 different cultures which are given below: Culture: - Role culture- Role culture is a culture where employee gets duties or roles depending upon there specification, educational background or employee individual interest to 1
extract the best quality out of the employee. In this type of culture, employee gets a fair chance to determine what quality they could willingly do and will accept every upcoming challenge with full motivation. Every employee is chargeable for work they have assigned with (Novilla and Bean 2020). Power culture- Power is the type of culture which defines authority. There are some organization in which power remains in few employee or to the best legal authority is assigned to take decisions. These power controlling authorities are the one who witnesses the unique privileges in workplace. They are most important panel in workplace. These panel authorities provide different responsibilities to other junior employee. Due to these authority employees don't have the choice of liberty to express their views (Cui and et. al., 2021). Task culture- Hereteams are formed to work on a particular area. Focus of this culture is towards task completion, it does not focus or rules or policies. Here the individuals with common interest and ability come together to work as a team. Itis important for for every member to impart equally and carry out tasks in the most modern way. Person culture- The organization which follow person culture make their employee feel thatemployer’sreviewsplayaveryimportantroleingrowthoforganization. Organization which follow person culture, there the individual employee focusses more towardstheself-improvementandgrowthratherthantheorganization.Theonly motivation for employee is to just earn money and these types of employs are never loyal towards the organization (Fallatah and Syed, 2018). Morrisons exercise role culture,for the potency of the organisation as they envoy the duty according to employee’s ability. Morrison used this pattern to reduce muddiness between employs by giving peculiar set of tasks.Role Culture companies will provide employee with a lot of stableness and state of mind but organization might have faced trouble in adapting the new changes. Organisational politics: - This is a way to assess the operational susceptibility, which involve the social networking or utilise the physical phenomenon to achieve the organisational goal. Politics is an important purpose within the administration. It is analysedthat employees use organisational politics as a instrument to exercise their power in wrong way, to gain utmost popularity and stain the mental 2
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image of someone else in their company.Politics power is getting processing more day by day to reach at desirable result (Grant, Garavan and Mackie,2020). The organisational politics aim is to affect decision making. There are four metaphor of organisational politics given below: The weeds-This is used to influence individual in unethical way and it is dynamical which grows naturally without any disruption in maintenance.To carry off the weeds, the knowing of informal networks is very primary to cover up the mishandlingof situations. It is good thing to grow as its development saves the organizationbut this might lead organization to a downfall if left ungoverned, as nothing elsecan grow so it is advised to fill gap by identifying the lacking points. The Rocks-It demonstrate the ability which occurs in individualinteraction and through the formalsources such as responsibility, skilfulness or approaching to the resources. It is used todemonstrate that what are different initiatives organization took during calamity. (Huang, 2021). The High Ground-It helps to pool the organisational quality with various formal sources.It isused to describe the structure, plan of action or the measure of the company which is considered as a basis of political activities.These groups are responsible of bringing innovation or changes.This legal behaviour can help in betterment and new conception for company.These regulation and basic plan benefits organization to keep a check against the rocks gives.These rules helps to provide a check against the notions of individuals by authorities. They are the rails for the rocks. The Woods-The woods usually provide safety or cover for the well-being of individual employs or set the desirables changes required. The role here is to take a review from clients, or recent hires or employee about their advice which they can provide after the observation or experience they gain(Jnaneswar and Ranjit 2020). Morrison's politics might impact the employees in a destructive way by reducing their work potential. Additionally,these politicslow the level of attention which can lead to demotivation in the employees. These political relations can be overcome by authorizing task to employees on the basis of their capabilities. Companies should promote team work and effective communication between the employees. The external powers and Uk’s political situation influences the corporate culture of Morrison's. The impact of nations political scenario can be eliminated by implementing the 3
cultural standards a models of organisations culture.Changes in Morrison's management has been taken place after examining politics and culture. There is increase in organisational creativity results in improvement in culture of organisation. Organisational politics affect the relationship among the employee's and management which affects the firm’s productivity. Organisational power This is the prospective ability to determinant the action of another stakeholder in the organisation. Mainly the power is the capability to make changes according to own self by agreeing other employs on something they might not prefer to do. In an organization the role of head is to provide proper path to every individual employ that how to complete the particular take on given time(Kaehne, 2018). There are three main types of the power within the organisation given below: Coercive power-This type of power is commonly used in most organizations though it doesn't have any major effectiveness.This is an ethical power where manager has right to force an employ to follow an order by forbidding them of losing their job if the employees does not obey the order efficaciously(Khaola and Rambe, 2020). Legitimate power-Type of power one receive after getting a definite position. The managing directorandother major authorized body in a company usually hold this quality due to their current position, which defines their role. This power contains casual rules of conduct. Effective employee doesn’t depend on these power as these powers are not permanent, it can be taken away anytime. Reward power-It is the quality of the administrator to provide rewards such as promotional material, exclusive right and money etc. which is given as an incentive by the appointed head for completion of provided task. This type of ability helps to achieve good growth and result as it will provide employee enthusiasm to work hard.Morrison use this power with the aim of providing encouragement to co-employs for the potency and productivity of work (Lam and Xu 2019). Expert power-This type of power is hold by the experienced employees of organization as they influence and guide other junior and co-workers to gain their path. These type of power comes from huge experience this expertise have with their technical knowledge. To withhold this power, it is necessary for them to upgrade their knowledge time to time to maintain their reliability. 4
These power impact teams of the Morrison in a positive manner as it helps employ by increasingtheirworkproductiveness.TheorganizationusestheLegitimatepowerto influence employees for work effectively (Lampaki and Papadakis, 2018). P2 Evaluate how content and process theories of motivation and motivational techniques enable effective achievement of goals in an organisational context. Motivation is a basically the action which initiate or guides the employee to be goal- oriented. It is a force which is used by organization to push an individual closer their goal and this action also make them active towards their workplace. Employ motivation is directly responsible for organization success. When these action aren't practise in company then company might experience low level of productivity and reduction in output.The other source of motivation include autonomy, curiosity and beliefs etc. Content model of motivationattempt to check out to link up status to fulfil employee's needs. This model specify on the different adjustmentsrequired according to the human needs (Lockhart, Shahaniand Bhanugopan, 2020).This model consists of system of needs that motivate employ or people for their goals.It is as subset of motivational theories which tries to define what encourages individuals. They describe needs system which motivates actions of individuals. Meanwhile the process theory of motivation tells about the explaining of why and how motivations impacts behaviours and needs.It is enlisted with various plan of attack mentioned below are: Maslow's hierarchy of needsstate that peoples are driven to attain definite needs. Differentneedscanhaveassortedpriorityoverothers.Itisoneofthefamous motivational theories and used for classifying the motives of humans. Developed by AbrahamH. Maslow includingthe 5 hierarchicclasses. According to thistheory individual are motivated by needs which are not satisfied. Needs are listed from very basic to most complicated which are physiology, safety, social, self-esteem and self- actualisation.To complete their needs, people motivate them by completing one need after other. oPhysiological needs-These are the most powerfulneed of every individual as they are characterised as basic or primary requirements of employs. These are essential as if they aren't fulfilled, body functioning will be effected.These 5
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includes survival kit which are food, drink, shelter, sleep, etc. Additionally, it also involves temperature, humidity, etc.(Mansouri, Singh and Khan, 2018). oSafety needs-As soon as psychological needs are fulfilled, employ or people next focus on security and safety. It is required to overcome the risk and uncertainty. People wants a definite amount of certainty and control in their lives, these types of necessity might be consummated by the relative and society.However, this also includes emotional or financial security with freedom of fear and healthy well-being. oLove and belongingness-These type of needs consist ofhuman emotions, connections, affiliating or being part of a group. These are type of social needs which involves feelings. Here people demands for a transparent relationship where both can ask from help to each other. This relationship is formed to reduce individual loneliness. oEsteem needs-These type of needs consist of confidence, strength, and especially the respect from other co-workers or surrounding neighbours and initially the achievements to. These needs are involving in achieving satisfaction or pleasure. Human beings revolve around to overcome or gross their needs, these needs consist of feeling of self-importance. These play an important role in motivating as it provide them feeling of prestige and personal worth. oSelf- actualization-It is the advanced level here which basically refer to the self- fulfillment and apex experience which is concerned with self-aware and personal growth.It is a process through which individual achieves their overall potential. It is the ultimate goal for any individual or an organization also. This type of needs happen when someone is ready to use their abilities to get extra benefits while keeping in mind about their limitations in work space. 6
Alderder's ERG theory of motivationaltered the Maslow's hierarchy of needs which states that people is actuated by multiple level of needs at identical time.In this the needs are at the very basic level and includes needs like foods, shelter, drink and safety.Next are relatedness needs for feeling connected to other groups and persons. All these needs are fulfilled by establishment and maintenance of relationships. At the top level the needs for growth are mentioned for self-actualisation and personal achievements.can be change upward or downwards as it depends on existence or growth level. It consists of: oExistence-This needsare related to physical and psychological needs. This basically comprises of all the needs which are related to the psychological and safety needs of the individuals.So all the safety needs which came under the Maslow group are came under this category because of the same nature. oRelatedness-This necessity is related to Maslow's association- related and honour needs. It basically includes personal and family relationships. These are basically the 7
social needs which an individual want to fulfil through developing relationships. This need basically covers the social and self-esteem needs of Maslow’s theory oGrowth-This need has correspondence to self- actualization needsand it include the need of self-worth, advancement and individual growth. This basically comprise of internal feeling of individual’s like feeling of being unique, personnel growth, etc. which influence the individual to work with full potential. Morrisons are using the Maslow's hierarchy hypothesis in practice. They focus on employee’s profit and this hypothesis cover all stage for their employee's satisfaction. By implementingthistheorywithinthebusinessorganisationthemanagementeffectively understand the needs of individuals and by fulfilling them they motivate their employees. Process modeltarget towards mental and behavioural processes, which human follows. This consist of how might a single need may affect action for achieving goal. Skinner's reinforcement theoryis based onfact that action is repeated when rewarded and when punished for a particular behaviour its chance of continuation is relatively less. There are different factors of reinforcement theory are given below: oPositive reinforcementbasicallyconsists of sensible input which is required to enhance the profitable behaviour.For example, like if the management of the Morrison company prise their employee for coming early in the office then this will result in increasing the probability of doing this again and again. Reward is also being considered as a positive reinforcement. 8
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oNegative reinforcementis done by eliminating the obstacles. So that, one can perform efficiently. The management of the Morrison company can utilise both positive and negative reinforcement in order to remove the consequences. oPunishmentis done toprevent someone from repeating unwanted behaviour. oExtinctionisdone by authority to lower the undesirable behaviour. Locke's goal setting theory-This theory is based on setting goals which says employee works harder when they get a hard challenge.The theory explains that setting of goal is important for linking to the performance of activities. It states that particular and goals which are challenging with proper feedback contributing to the higher and better performance of activities. In short goals direct and indicate the firm’s employee's about needs to be done and how much efforts are needed. oClarity-Heregoalunderstandingshouldbeonmarktoreducetheriskor misunderstanding. oChallenges-It helps to keep employee focused and engaged. oCommitment-Employees should feel committed to the goal they are assigned. oFeedbacks-Should be provided to understand how they are doing. oTaskcomplexity-Shouldbe dividedintomultipledesirestoensureeffective working. Morrisons uses the Skinner's reinforcement theory,as it provides rewards to those who show positive behaviors. It also boosts morale and productivity of employee's. Managers influence on employeesformotivating them-For understanding how managers can influence in making employees more productive so first managers of Morrison's have to understands what encourages employees as a human being on professional and personal 9
level. As every person is encouraged by the regular process of satisfying wants.By using Maslow’s Hierarchy of needs model executives of Morrison’s can motivate employees for productive work by giving them what they need for survival like water, food, shelter etc. If all these are satisfied, then employees will move to others stage for making friends in office so managers can motivate them by providing better environment. By the use of Edwin A. Locke’s goal theory is the best theory used by executives of Morrison's for motivating them by setting goals as it aids them to feel connected to work and they are more committed towards the work. The relationship betweenHandy's model, types of power and politics with motivational theories is discussed below: - 10
Hofstedesculturaldimensionstheory-It’saframeworkforcrosscultural communication formulated by Geet Hofstede. Its show the impact of culture of society on values of members and how does it relate to the behaviour by using a structure derived from factor analysis. Here is the analysis on Morrison's- Power distance- In Morrison's power is distributed between team members equally regardless of the levels in hierarchy and gives equal benefits to the employees for providing them with power for effective work.The equal power among the employees of team result in motivating the employees as their self-esteem needs are fulfilled by the company. They feel confident and motivated. Masculinity and Feminity- It’s the effect of difference between the males and females in firm. In Morrison's there is balance in both the male and female employees. Both have equal say in firm and process of decision making.The company management not do the discrimination among the employees and give them fair chance to present their skill. This motivates them towards their role. Individualism-In Morrison's individuals work together as team for achieving goals and objectives of the firm. They exchange the ideas and suggestions and discusses about the issues in firm and have healthy conversation.The management of the Morrison company involves their employees in the decision making process. Due to this the employees feels engaged towards the company objectives feel motivated always. Uncertainty avoidance index- Morrison's encourages the culture where employee's very well-known for responding to unforeseen and unusual events and deals with employee’s tolerance levels.The higher level authority of the respective firm deal with their 11
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employees in positive manner and motivate them to work hard on continuous basis. So, the effective dealing with the employees result in motivating the employees. Long term orientation- Morrison's keeps long term relationship with employee's. They have a steady approach and strive hard for living up expectations of management. Employees gets attached to the firm and not look at short terms goals.The positive relationship which is developed between the company employees and managers make them feel comfortable.Due to this, they feel more engaged as well as motivated and work hard for the company success. Handys model of organisation culture-This model includes the 4 approaches to understand the culture of the organisation. Power-In Morrison's the power does not remain in hands of top management. They do not take the decisions by themselves but takes suggestions from employees too and delegate them some responsibilities. By following this culture firm is being able to enhance productivity as employee's can share their ideas.The involvement of the employeesandtheirsuggestionsintheimportantdecisionsofthefirmresultin motivating the employees. They feel more engaged contributed towards the success of the firm. Task culture- Morrison's use this culture for achieving goals by forming the teams in which the individuals have same interest and specializations.All member shares equal power in the group which result in reducing the conflicts among the employees. The reduction of the conflicts developed positive environment within the workplace which motivates the employees. 12
Person culture- All the employees of Morrison's are treated as special by the firm and they are given importance.They can decide what work they can do best and perform activity as per the skill. Employees are given more importance than organisation. If the company employees perform task in proper manner, then they are appreciated by the higher management or they are awarded with the financial benefits which result in motivating them. Role culture-Employees of Morrison's are delegated the responsibilities and roles in accordance to their specialization. They can decide what is best role for them and they are responsible for the work outcome.The allotment of the work according to the skills possessed by the employees result in increasing their productivity. This motivate them to carry out the work in proper manner. Relationship between the handy model and theories of motivation Motivation is a complex subjectand main issues with motivation is that how persons and fleeting can be. Handys theory for motivation there are 3 points to keep in mind - Needs- If the needs of the individuals are met they work harder on the given task. Needs canbe basic like water and food toself-fulfilment and achievement. In Morrison's if employee's needs are not met then they will be not be able work properly. Results-Reward is given to employee's in Morrison's for performing better in firm and there are no. of ways that outcomes of activities may be rewarded and money is the top priority. Employee's for standing out in team perform more better. Expectations-Expenditure and expectations aretied closely as individuals are going to work more harderforachieving things. Morrison's offers monetary incentivesfor performing the task which aids in achievement of goals. RECOMMEDATIONS Here are some recommendations for Morrison's- Create a seamless science of work motivation. Use theoutcomesof existentmetaanalysisfor integratingthevalidaspectsof motivational theories. Identification of variableslike personality for applyingand situations for choice and structuring. Use the introspection extensively for understanding and studying the motivation. 13
Understand knowledge and motivation relation. P3 Explain what makes an effective team as opposed to an ineffective team. Important role is played by the team within the business organisation in order to attain the firm success. A team comprises of diverse range of people who collectively put their efforts in order to attain the common goal. Effective team may be defined as that team within which all the members are unite and work with the same vision and always remain motivated to accomplished the set vision.The members of the effective team take the calculated risk which lead them to attain the set objectives. On the other hand, ineffective may be defined as team whose members not mix well with others and do not possess the required skills to carry out the task in proper manner. The team members of the ineffective team mostly miss the deadline of the project and leave the teammates to fend for themselves. Along with this the actions are also taken by the members of ineffective team in premature manner. Different types of team have been created by the management of Morrison company that provide opportunity to them to work in a team. This result in increasing the interdependency between the company employees. This assist the respective company in attaining successful position in the market. How effective team is different from an ineffective team Impressiveteamsare always a crucial part for the every booming structure.Usually it consist of group of members with enhance skills work together to achieve a specific goal. Identification of effective teams oClear purpose-Their basic role is to seta broad goal and objective with clear-cut motive of success. It also helps the employ to get clear message about company policies and principle. Itis also important for employ to be updated about the actual worth of their wok and what amount does the work contributes in company success or growth. oPowerful leadership-Abooming team is led by a trustworthy individuals who can furnish correct counsel to its team members.They focus on developing other or their co- workers. They also help to encourage strategic thinking and innovation plan. Good leader helps to up-bring their best talent required for team to grow(Yu, 2019). oOpen communication-It is done by employee to express their felling and ideas. To make them feel that their inputs matters. It also provides confidence to the employs to be 14
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more vocal about what they feel is important for effective innovation. It helps to make workplace more safer with smooth system. oResolve conflicts-Effectiveteam members should always try to trait their interpersonal issuesby respecting each other's point of viewby providing fair chance of speaking to other person and listen to one another calmly. It helps to maintain the positive and even the comfortable environment culture in workplace. oContribute to the company's success-Effective team tries to contribute for company success by making proper plans to deal with upcoming projects, being regularly in touch with their customers,built relationship with competitors to be updated about the competitors strength and weakness. oFull their own task and help others-Members of tram must try to be efficient and do smart working. Efficient team should also focus to help each other to accomplish the goals as this skills will help them to inbuilt their leadership quality and will enhance their skills more. Helping increases the communication between employs and this might also help the employee to reduce their individual stress to (Yadav, and Sharma, 2020). Stages of team development- It is the process of learning the experience of working together as team effectively with proper managing manner. These stages are important as it helps toresolve conflicts between the employs in more smooth effortless manner, toshare more information effectively in team, to achieve greater results. Additionally these development stages help to review the outcomes. This is done by researching more innovation to overcome the team weakness.Bruce Tuck man, identified a five stage of improvement process as according to Bruce, every stage are needful for running collectively to avail the successwhich includes: oForming-This is an orientation duration. This is the primary stage of development as before the forming, team members do not know each other and its focus is to make sure that everyone is becoming familiar to each other.Their duty have yet to be constituted. However team leaders holds a key importance as they take charge on themselves to direct the team members.Morrisons examine the set of ability of every individualemployees andprovidedthemworkaccordingtotheirexperienceandability.Taskarepre characterizedbyhigherauthoritiesaccordingtoindividualindividualemployee capabilities. It is basically the first day of collaboration(Suganthi, 2019).In Morrisons 15
this stage helps in forming the effective teams according to their capabilities which makes it easy for the firm to build teams which are fully capable of completing work on time. It also aids the firm in arranging the members at places where they can effectively and enhance the firms productivity. oStorming-This is most difficult and a critical stage as there might be the chance of conflicts among the members. There is chance of decline in employs performance as energy is utilised into unproductive arguments or conflicts.Team leaders need to ensure that the conversation between them is healthy and productive.Morrisonstalk about the goals with its employees to measure new inventive ideas that can help to increase skilfulness.In this stage Morrisons ensures that each member of the team is involved in the healthy discussion and argumentwith other team members forgetting solutions of issues which are arises in the firm which helps the firm to get innovative ideas and solutions for achieving their goals and objectives which is profit maximization. oNorming-At this phase battle is resolved and integrity is seen. Team members patterned out how to work collectively as a team without brining internal conflicts or competition in workspace and teams united on the regulation and belief. During this phase, the team performance increases as member started function together.Morrison's team work with concordance andunit while respecting other co-employs. Additionally, they also follow the rules and perform efficiently(Stewart, Nodoushani and Stumpf,2018).This step of this model aids in enhancing the firms productivity as team members productivity is also 16
enhanced.Allofthemembersfollowtherulesandregulationssetbyfirmfor achievement of its objectives. oPerforming-During this stage employs work as astrong team with broad and steady structure at workplace.There is a sense of direction and the team deals with the conflicts in a honest manner. Commitments during this stage is high, employs work towards their individual growth to.Teams in the Morrisons set a steady situation to work efficaciously for the accomplishment of the goal.Every member of team is focussed about their commitments. Prior to performing stage there is development of trust starts between employee's.At this stage Morrisons employee's are fully dedicated towards the firm goals and individual goals too as they perform all the activities in a teams which aids them to work with full efficiency. oAdjourning-The objective of team is to complete and this is the concluding task of document. The attempt employsdone during these stages to bring the successful results. Here the individual witnessed their own growth during the project and analyses the self- improvements they need to work on.The workload is weakened and a new duty assignment is assign to the team. Usually they discourse what went fit and what could be improvedfurther on upcoming projects. Morrisons create a new task after the completion of previous task and work on the improvising their performance (Schulte, 2018).Teams who have worked hard on the projects of firm are now little bit relaxed as they have efficiently completed the assigned task which has resulted inimprovement in revenue generation and firms profitability. Difference among impressive and unproductive teams BasisImpressiveteamsUnproductiveteams Practical environment It is usually a relaxed and comfortable for the members. Situationisboredforthe employees. UnderlyinggoalsAim is well interpreted and recognized byeveryindividualemployee'sof teams. It is hard for employs to understand the objective and group duty. PerceptionEvery thought is given a equivalentIdeas are neglectedand domination 17
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value and peoplelisten to each other in peaceful manner. is witnessed.. BattleresolutionGroup is comfortable with agreement and always try to avoid conflicts Theydonotconcordwitheach other'sbeliefandmakeuphuge conflicts within the organisation. Self-judgmentIs majorly important to enhance team efficacy. Herememberswitnessmore amountofcompetitionsamong them. LeadershipThereisnodominationseen,only guidance is given for improvement. Major forceful domination is seen. ContributionHereequalchanceisgivento everyone. No fair chance is give to represent their views. Effective teams motivate the discussion on points which they disagree and use healthy conversation for introducing creativity and alter the ideas for reaching to a outcome. They take conflictinahealthyway,inMorrisonsthesegroupsarehighlyactive.Herearesome characteristics of these groups- Open discussion- In Morrisons the members participate and contribute in groupswith reasonable discussion and are prepared for listening and learning from others. Decision taking-Effective teams in Morrisons take decisions by procedure of convincing the team members by logical argument. Ineffective teams form a agreed view very fast and defend against the new ideas. Completion of task is achieved in a fast way which means only the symptoms are solved than the cause. In Morrison's these teams are characterised by- Takes all the decisions by voting but puts no efforts for winning the minority who is against them and al this leads to conflicts and chaos in firm. There is lack of agreed objectives and environment which is full of tensions which leads to the personality clashes in team members impacting company's performance. Individual differences-It stands for changes between the individuals in context to single feature or many features. They are the differences which in totality are different form one person 18
to other. In Morrison's also there are many difference between the employees in terms of their interest likes hobbies, field etc., difference in attitudes like having positive and negative attitudes towards the work in the company. All these are caused by many factors like environment in which they live, and self-capabilities. Perception-It’s the identification, organisation and interpretation of sensory info for representing and knowing the presented info. Perceptions consists of signals which are sent from body's system and results in forming a interpretation of information. In a firm perception aids in shaping the individual’s personality and how they react in any particular situation. Morrison’s takes the perception seriously by seeing that how they act while performing the work in the firm and how does it impacts their creativity. Ineffective team is developed where the point of the group members is not matched and the conflicts has been arising between the team members on regular basis. The members of the ineffective team are demotivating and each other which affect the company success. Some characteristics of the ineffective team has been discussed below: - oLow unity of purpose: -the members of ineffective team are less committed towards the common objectives and all the members are work to attain the different objectives. oLess understanding: -the members of the ineffective team are less understandable. They don’t try to understand the perspective of their team members and try to blame other if any problem arises. This result in the failure of given task. oUnequal participation: -the unequal participation of the employees is also being considered as the characteristics of ineffective team. The members of the team do not contribute properly in order to complete given task which affect the company success. Different ideology and notion used in organization Path goal theory is based on the fact that it is the duty of leader to atone their employs for every shortcoming. Leaders should be impactful as it helps employs to be full ofmotivation, satisfactions and it will directly lead to the individual growth(Robertson and Carleton 2018). This theory says that leaders provide their employs a transparent path to follow their goals in right manner. It include four leadership style given below: 19
Directive-Theindividual provide structural planto their employees and in return leaders expect a friendly cooperationfrom each member of team. The leader will initiate a project by explaining employs proper brief of project they have to work on and also explains about the clients demand. Leaders further provide responsibilities according to employs capabilities. Leaders make decision according to theirown experience and thought.The approved members declared orders to the employees.The actionsof workers are oriented by the leader. Leaders also provide employ appreciation and reward for their work. Morrison's implementedpolicies within the organisation byproviding proper position to its employees according to the belief and also encourage themto meet the action standard(Nguyen and Malik, 2020).Morrison's team leaders directs the teams for meeting the set objectives and goalsby assigning them roles in accordance to their capabilities as its rival firms like Tesco, Sainsbury alsodirects their employees by giving them a structured plan of action. Supportive-This is a employs-oriented or human-orientedposition style in which the individual concernsabout the co-employsneeds, benefit and well being. Leader provide sympathy for the employees who need assist.This finally helps teams members to develop their professional skills and work well independent.Hereleader try to maintain a positive attitude towards the employees and alwayskept theemploysbelief before decision making. Whenever there is a chance of battle within the organisation, Morrisons always try to treat their team associateevenly and assist them to accomplish business goals efficiently.Morrison's treats its employee's in a very good way as all of the team leaders are 24 hours available to its employees for solving their queries so that they can perform well in comparison to their competitors as after this step the performance of the employee's has raised a lot in terms of productivity. Participative-This is also known as parliamentary leadership style, where leader provide path toitsassociate and also leaders allows for fare stimulant from group members. Here co- employsinvolvein overall decision making activity and get equal opportunity to discus what they feel can be productive for the project.It has a big role informing the structure of organization as it relate the social scheme and use of power to attain the structural goal.It is analysed that employer use structure politics as a instrument to usage their power negatively, gain distant popularity and stain the image of someone else in their company (Miao and et. Al., 2020).Morrison's all the rivals companies take ideas and suggestions for improving the functioning of work in the firm for achieving goals and objectives and taking this as a suggestion 20
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Morrison's has also implemented in its organisation by taking ideas from its employees for effective functioning. Achievement- Oriented-Herethe goals are set to promote the employees. They achieve these goal by achieving their best performance. Rather of centring on the individual necessarily of the employees, leaders main focus is on the achievements that employs have already gained. The leader set up high stock of excellence for employsand try to seek more and morebetterment which will provide a adequate skills polishing. It will help employ to Learn different actions to improve their personal performance.Morrison's leaders here motivate its employee's towards achieving the personal and professional goals. Leaders sets the high bar like more sales in comparison to rival firm or more profits in quarter and many others. To get success in organisation, Morrisons formed ambitious task or content while experting them to perform harder every time. Morrison use the twist of exhibit confidence in employs by motivating them through appreciationand sessions. This will also help employ to increase their work productivity (Mehmood, and et,al.,2022). Collegial leadership style-The leader following this style shares the authority and power between their colleagues. It is characterised by the environment where the leader and employee's work as a team for solving the issues of firm. Morrisons leaders sometimes uses this style for achieving goals by sharing power with employee's for resolving issues. Autocratic leadership style- This is the stylewhich is characterisedby the person control over the decisions and little suggestions from team members. Morrison's leaders uses this style when they think that there control is lacking in firm bytaking all the decisions by themselves and do not take any idea from employees. Evaluation of team developmenttheories which influences behaviour for enhancing the performance of business A good business organisation coordination is important characteristic. Team is made up of more than 2 individuals who work together for achieving the collective aim and objective. Different styles of teams, consisting of members of teams and interface teams which exist. Collective is very different from the team as participants work together like a team for achievement of a common goal. The model of Tuckman Development note that developing communities takes place in 4 stages. All these models and developing theories helps Morrison's for achieving the goals and objectives as leaders of team do not have to rely on others for taking 21
decisions which leads to high productivity and performance. Effective team formation leads to achieving the goals and objectives of firmin a better way. Belbin Theory – This theory basically evaluates that how an individual can behave the in specific situations.This theory state that each and every individual possess different pattern of behaviour which basically characterises the relationship of an individual with other. This comprise of ning role which are discussed below: - Resource investigator –Their nature assists them to discover innovative ideas and tells them. Team worker -Their ability is to hold the team and complete the required work on their behalf. Coordinator –Their responsibility is to bifurcate the work professionally as per the strength and weakness of individual. Plant –Their ability is to re-solve various problems for the business and they are highly creative. MonitorEvaluator–Theyprovidelogicaljudgements/suggestionsbasedonthe decisions and monitor all the activities. Specialist –Brings new ideas and assist the team to develop new valuable decisions. Shaper –They only paid emphases on the team and gain maximum output from them. Implementer –Their job is work as per the plan and apply the plan in firm. Completer Finisher –Their ability is to see the finished work and if they find clinical errors then they are obliged to solve these problems. 22
Morrison can work on Belbin theory, with the help of this they can effectively evaluate all the points and work in proper manner. In Morrison, the management and workforce work in collaborative manner in order to achieve the set of organisation. CONCLUSION From the above essay report, different essential cultural behaviours are discussed. Behaviour culture in any organisation plays a key role in maintaining a friendly and active situation in workplace.It also discussed about different culture that should be developed by the organization to gain effective success. Also discussed about organisational politics that it has a big role in forming the structure of organization.Additionally, analysed about how efficiently employees use organisational politics to show their power or gain utmost popularity in company. Employer used these politics to stain someone image.Also discussed about different needs of employ and about different stages that employs go through for their own development. Discussed about effective and non-effective team.It contains numerous hypothesis of motivation to motivate the employees for the accomplishment of goals and also to gain prompt work productiveness. 23
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