Organisational Theory and Practice: Management Style, Leadership Style, and Motivation Theories at British American Tobacco

ORGANISATIONAL
THEORY AND PRACTICE

TABLE OF CONTENT
INTRODUCTION...........................................................................................................................3
TASK A...........................................................................................................................................3
Management style, principle and functions of management.......................................................3
TASK B...........................................................................................................................................4
Structured steps taken by organization to achieve high performance.........................................4
TASK C...........................................................................................................................................6
Leadership style...........................................................................................................................6
TASK D...........................................................................................................................................7
Effects of power, its influence and conflicts...............................................................................7
TASK E...........................................................................................................................................8
Types of motivation.....................................................................................................................8
CONCLUSION/ RECOMMENDATION.....................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Businesses in the market need to use the right theories and practices to be able to compete
with the competitors in the market so that there is going to be effective working. British
American Tobacco’s which was established in 1902 is having its headquarters in London, UK.
CEO of the business is Mr. Jack Marie Henry David Bowles who has used the right experience
and knowledge at the right time to make the company have a net income of £5.849 billion as of
2019. The report consists of the management style, leadership styles, culture and motivation
theories which Jack has been using in BAT to make the organization gain competitive advantage
in the market.
TASK A
Management style, principle and functions of management
It is very important for having the right management style in the organization which is
going to make the productivity of the organization improve. Democratic management style is one
of the most successful styles which is present in the market and is being used by Jack as well so
that the company will be able to benefit from it. Theory X and Y is a management theory which
is used so that the employees can be motivated. There are employees who want to work and give
in their personal best in the organization which come in the Y type and the employees who do
not want to try and give in their best are the X type (Weideman, 2017). X type of employees are
not good for the long run and the company will not be able to progress in the market as well as
expected by the management as well. There have to be good strategies like democratic is the way
in which Jack works so that there is going to be better functioning and the organization will be
able to operate effectively in the market. When the employees will have a say in the decision
making or discussions taking place in the organization there are going to be more involvement of
them in the working of the company as well which is good for a long term goal.
Functions of management are to monitor, control and look after the customers as well.
The main functioning of management is to make the right decisions for the organization so that
the company will be able to operate and perform better in the competitive market which is

increasing rapidly. There are principles of management which have to be followed in the
organization so that there is going to be better functioning which are responsibilities and
discipline which the management will follow only then the company will have good internal
factors. Jack makes sure that the working environment of BAT is very strong so that the
productivity and operations of the firm are not going to get affected in any way possible (van
Lieshout, 2017). There has to be fair environment for the employees to work in so that there are
going to be higher results in the organization which is beneficial and the company will be able to
have higher profit margins as well.
TASK B
Structured steps taken by organization to achieve high performance
It is essential for BAT to improve their performance in the market because the
competition in the market is increasing and for that the organization will have to get in the right
steps and strategies to be able to operate. Jack is using Hofstede culture theory so that the
performance can improve and the healthy internal environment can be maintained in the
organization. The further report is going to discuss the theory in detail according to the
organization and Jack who is the CEO of the organization.
 Power of distance index
There are individuals who are going to have the power in their hands but Jack controls and
monitors them closely so that there is not misuse of any of the power in firm. The questions of
the employees are answered very quickly in the organization.
 Collectivism Vs individualism
The individuals will be divided into groups but there has to be good understanding of each
other in the organization so that working is going to be efficient. There are going to be conflicts
which must be solved on time so that the further functioning is not going to be affected
(Holbeche, 2018).
 Uncertainty avoidance index