Management Style and Functions of Marks and Spencer CEO

INDIVIDUAL CASE STUDY
ANALYSIS

Table of Contents
INTRODUCTION...........................................................................................................................1
A:Management Style and Principle Functions of Marks and Spencer CEO...............................1
B:Change In Organization Structure To Achieve Higher Performance:.....................................2
C:The leadership Styles of the CEO that improve the organisational effectiveness...................4
D:Elaboration of the effect of power, conflict or influence at the M&S.....................................5
E:Elaboration of different types of motivation in M&S..............................................................6
F:Corporate Example and Literature for Justification.................................................................7
G:Recommendation or Suggestions.............................................................................................8
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Management style help different organization and employees to work effectively in
different cultures and natures. This report will help to describe and analyse the management style
of Marks and Spencer CEO Steve Rowe. It is famous retail brand, and global, multi-channel
retailer which provide high quality product and goods to its customer. Marks and Spencer have
1300+ stores worldwide (Reuters, 2020). This report will help to examine the management style
and principle and function of management which is used by Marks and Spencer CEO. It also
helps to analyse the steps taken by CEO to change organization structure in better way to achieve
objective and goals of the company and also explain how the change help in high performance of
the organization. It also describes different leadership styles of The CEO of Marks and Spencer
that increase organization effectiveness, It also helps to analyse the effect of power of the CEO.
This report also explain different types of motivation which use by company and it also give
summary of the report and in the end it will give recommendation or suggestion to Marks and
Spencer to increase its organization performance.
A:Management Style and Principle Functions of Marks and Spencer CEO
Management is defined as the coordination of employees to achieve Marks and Spencer
goals and objective. They follow pyramid structure in this their roles and decision are depend on
CEO Steve Rowe. Management style apply different theories of successful business. It also help
to define appropriate styles which followed by Marks and Spencer. In company there are two
types of benefits are offered to employees such as financial rewards and learning and
performance training for higher position. For these benefits company adopted the “Theory X and
Theory Y” of Mc Gregor (Scott, and Walker, 2017). This theory help Marks and Spencer to help
their employees in effective work.
Theory X: In this theory id employees are lazy they company give temptation of money to
motivated them. By this theory company need to regularly motivated its employees by financial
rewards.
Theory Y: In this theory employee are willingly wants to work on organization. In this theory
company needs to give training to such employees who want to do work for company
betterment.
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Management Style: In the way Marks and Spencer face different situation will all depend on
management style which followed by CEO Steve Rowe. They use Bureaucratic Management
Style to manage Marks and Spencer.
Bureaucratic Management: In this style company confirmed that task, rules and procedure of
production and manufacturing of product and service are followed according to organization
structure. It helps Marks and Spencer CEO Steve Rowe to fulfil company goals and objectives
(Leite, 2020). In this style Marks and Spencer looked for conformation from employees rather
than commitment and direction provided by managers. This style help Marks and Spencer to
complete its task step by step and follow given procedures according to company.
Principles and Functions:
Principles: Marks and Spencer CEO Steve Rowe followed different principles to guide their
teams. Such as,
Find your Passion: Steve help their employees to find their passion. It helps Marks and Spencer
to grow their business effectively.
Value Relationship: It is important to establish positive relationship between employees and
Manger. Steve Rowe used this principle to make positive environment in company to motivate
employees for their work.
Functions: It is very important for Steve to follow various functions such as communication,
leading development, maintaining awareness etc. for Marks and Spencer growth in market and to
maintain its image in market.
B:Change In Organization Structure To Achieve Higher Performance:
In Marks and Spencer Steve needs to change organization structure to achieve high performance
of the company. To change in organization Steve follow Handy's model of organizational culture
to change Marks and Spencer culture. This model is defined in different types such as Poer,
Role, Person and Task. Marks and Spencer follow this factors to change its organization
cultures.
Power Culture: To change in organization Steve Rowe must use power culture in effective way
so the Marks and Spencer can give higher performance. Steve must follow power culture riles
and regulation for effective output. In this factor if someone has power than they must use this
effective way so that company can get positive result (Hawthorne, and Logins, 2020). In Marks
and Spencer Steve have power to control employees for better work efficiency, they can make
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