Organizational Learning and Change: Strategies for Improving Management

ORGANIZATION AL LEARNING AND CHANGE

Table of Contents
Introduction to Organization......................................................................................................4
Internal and External Analysis of the Organization and pointing out the areas demanding
change........................................................................................................................................4
Literature Review: Overview of Change Management Theories and Frameworks...................7
Evaluation of Possible change strategies required to improve the Situation.............................8
Recommendation of the most suitable strategies.....................................................................10
Required resources for implementing the identified suitable strategies..................................11
Conclusion................................................................................................................................11
References................................................................................................................................13

Introduction to Organization
Woolworths Group is among the top five companies of Australia and it has grown
into the largest retail business in the country concerning the food and beverage items. The
company is the second largest in the country as per its revenue and the organization has been
known for its services and quality of food. Though the success of the organization has been
wide in nature, it witnessed some loopholes in the company which resulted in huge losses in
the past few years. The deteriorating nature of the company has initiated in 2012 and
gradually it marked the highest loss in 2016. The loss has been the cause of the poor services
provided by the staffs of the retail outlets and this gradually increased due to the lack of
proper and effective management (Bailey et al. 2015). The company carries about 33000
employees and 800 retail stores all over the world which has increased the necessity of
enhancing its management skills and provide the company with some authentic and sensitive
management. The working of the organization follows a hierarchy which initiates with the
supervisor of the retail store who needs to look after the entire store and the staff and with
few managers of the store who manages the staffs. Though the hierarchy has been planned in
an accurate manner, still there is lack of management (Parker et al. 2018). The analysis of
the organization through the SWOT and PEST would help in acknowledging the internal and
the external environment of the organization and thus the requirement of the change or the
area that needs to be improvised would be revealed. The organization learning and change
would be explored.
Internal and External Analysis of the Organization and pointing out the areas
demanding change
Internal Analysis: SWOT
Strengths
 Maintenance of Quality of the products
has been the key strength of the
company and it has helped in sustaining
in the market.
 Initial management has been strong
and sensitive to the scenario (Pulker et
al. 2018).
Weaknesses
 Improper management team and the
leadership style has not been chosen
accurately
 Quality of services has been reducing
impacting the company’s goodwill
 The hierarchy has not been updated
with the change in the concepts and

 Flow of work has been consistent and
the use of latest technology has always
been the part of the organization
the generation of the company
 Lack of motivation in the employees
which impacted their productivity
hugely
 No proper training provided to the part
time workers which impacted the
quality of services
Opportunities
 Carries the capability to become the
top most company of Australia through
exploring its resources accurately.
 Opportunity of ruling in the retail
industry in the international market
exist which could be explored through
enhancing its management team and
the leaders of the company.
 Could enhance its goodwill which
would provide the opportunity of
creating a brand image of the company
which would add to its customer base.
Threats
 The company could deteriorate further
or experience huge losses than in 2016,
if it doesn’t improvise its management
team (Bailey, 217).
 The leadership style needs to be
enhanced too for the improvement of
the entire company.
External Analysis: PEST
Factors Analysis
Political The political scenario of Australia has been
quite stable and this has helped the business
sector of the country to grow gradually. The
stability in the politics provided the
companies with a wide range of
opportunities and these opportunities has
been explored well by Woolworths Group
(Beaumont, 2015). The company grabbed
the opportunity of providing the basic need