Organizational Behavior in Tata Consultancy Company

Organization behavior
Tata Consultancy Company

Organization behavior
Tata Consultancy is one of the Indian multinational information technology consulting
companies. Headquarter is located in Mumbai and the activities are managed in more than 46
countries on the global platform (TCS, 2019). Therefore, in this paper, the discussion will be
made on different factors such as culture, facility and perks, training, rewards, organizational
structure and hiring, and firing practices. These all the factors will be accessed in relation to Tata
Consultancy Company.
 Positive culture in Tata consultancy
Organizational culture defines the system of the values and beliefs which considers the
behavior of the employees and stakeholders. It has been observed that the culture of the company
is positive, which also motivate the employees to give their best towards the activities which are
assigned to them. The culture of TCS offers a feeling of pride and joy to its employees. The
management of the company emphasizes on maintaining the positive culture by offering growth
opportunities to its employees. The working environment of the company is based on the concept
of expansion beyond the boundaries. There are different elements which are considered by TCS
to maintain a positive culture in the workplace. The elements are global exposure, cross-domain
experience and work-life balance (TCS, 2019).
TCS also set the vision for its employees, so that it could be easy to maintain efficiency
in the working pattern. Also, the company focuses on different techniques or policies to maintain
a positive culture. The company emphasizes on the open door policy in which the corporate
culture is open and inclusive for the employees. The team members are trained to welcome the
new employees into the team so that they can feel good and happy. The next factor on which the
focus should be given is On-the-job learning, in which the intense training and development
programs are offered to the employees. One of the best concepts which are considered is "Global
family" Identity. TCS focuses on offering support, encouragement and nurturing to its employees
like a family, as it boosts the level of motivation of the workers (Noe, Hollenbeck, Gerhart &
Wright, 2017). Therefore, it can be stated that the TCS maintain a positive culture with the aim
to achieve growth in the competitive market.
 Factors that influence the organizational culture
Associates rather than employees
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Organization behavior
There are different factors which are present in TCS and these factors boost positivity in
the work-place. One of the best striking features is that the workers are referred to as
"Associates" and not as "employees". This states that the company wants its employees to feel
positive and motivated towards their work (TCS, 2019).
Employee-driven company
TCS is also considered as the employee-driven company in which the best facilities in
relation to work are offered. The company has a separate learning and development cell that
boost the associates to learn and develop their skills related to technical, managerial,
interpersonal communication and other skills.
Timely work reviews
TCS also emphasizes on timely work reviews, assessments, leaves and growth
opportunities to its employees. The management emphasizes on giving respect so that it could be
easy to boost the engagement level of its associates. This is one of the best strategies that assist
in maintaining coordination and long term relations with the customers (TCS, 2019).
Physical workspace or work environment
The employees of TCS are offered with different discounts on Tanishq products, hotels
and TATA cars. It is examined that the associates will get a 10% discount on the making charges
for the Tanishq products and 2.5% on the diamond. One of the perks is concerned with the
discounts offered to the associates, which range from 10000 to 40,000 on the different model of
the TATA Cars. The company also offers Medi-claim facilities, leaves, transport and food
coupons to the employees who achieve their targets (TCS, 2019). The company also promotes
personal wellness and community development by leveraging technology across the sports
sponsorships. There are other recreational facilities which are offered by the company to its
employees such as adventure club, ecology club, dance club, and cycling club. Also, for
maintaining the fitness of its employees, the courts for Badminton, lawn tennis, yoga room, gym
are present, which also create interest of the employees towards their work (TCS, 2019).
The company has also created the location-specific night exist policy, in which the pick
and drop facilities are offered to the women associates. In FY17, the company introduced a
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