Importance of Knowledge of Organization Behaviour for Managers

Organization
Behaviour

Organization Behaviour
Do you think knowledge of organization behaviour is really important for a manager?
In the present business era, it is important for the managers to have proper knowledge of
organization behaviour as it assists in managing the overall functions of the business.
Organization is considered as the place where employees have the main purpose to
accomplish a common goal. Hence, it can be said that to enhance employee’s productivity it
is necessary for the managers to have knowledge in relation to organization behaviour.
“Organization behaviour” can be defined as the systematic study of human behaviour in the
workplace (Devece, Palacios-Marqués and Alguacil, 2016). It is examined that without
having proper knowledge related to organization behaviour, the managers will not be able to
give their best towards the different operations of the company. In this paper, the discussion
will be made on the topic “knowledge of organization behaviour is really important for the
manager”.
It is noticed that there are reasons that states that understanding of organization behaviour is
important for manager. The first reason relates with managing the human resources. If
manager have the knowledge of organization behaviour then it will assist in boosting the
work related environment in the workplace. It helps in boosting the positive culture in the
company. If managers have the knowledge then they can easily predict the behaviour which
helps in achieving the effectiveness of the organization. If managers have the knowledge then
it would be easy for the managers to reduce the dysfunctional behaviour of the employees in
relation to absenteeism and dissatisfaction (Lehmann-Willenbrock et al., 2018).
The best example is of Tesco Company where managers have the knowledge of organization
behaviour concepts. The managers of Tesco, emphasizes on boosting the motivation of the
workers and their engagement level towards the work by considering the different theories of
motivation such as Maslow hierarchy of needs. Maslow hierarchy of needs is one of the
motivational concepts which are considered by the company to enhance efficiency and
productivity of the workers in relation to allocated task. In relation to Maslow hierarchy of
needs, the managers emphasizes on five stages in Tesco. In the first stage, the managers focus
on the basic needs such as providing monthly pay and also positive culture. In the next stage
which is security needs, the managers of Tesco emphasize on offering the security to workers
such as pension and sickness schemes and they ensure the health and safety in relation to job.
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Organization Behaviour
The third stage is social needs, in which organization focuses on team and group working at
various levels.
(Source: Tesco, 2019).
Tesco “Steering Wheel” examines the individual and group work and also enable the store
staff to work as a team. The fourth stage is self-esteem needs, in which the managers offer
value by giving self-respect and praise at the workplace. In this company, 360 degree
feedback is also considered to bring improvement in the productivity. The last stage is self-
fulfilment stage, in which the managers of the company plan to provide personal
development plan, recognize the skills and talents and also offer career progression programs.
So, these are the stages which are considered by the manager of Tesco. These concepts are
related with motivation which is a part of organization behaviour and by having proper
knowledge of this the managers can easily accomplish the set targets or goals in the highly
competitive business environment (Tesco, 2019).
The knowledge of organization behaviour also assists in boosting the managerial skills. It
helps in creating leaders and also it has a major role in self-development, which is one of the
essential parts of organization behaviour. If the manager have proper knowledge of
organization behaviour then it would be easy in getting the perspective of the human values
and their ethics. Communication is also one of the factors that come under organization
behaviour and if communication skills are present then it can help the managers to create the
teams which can lead to higher productivity and success ratio of the company. Therefore, it
can be said that by having proper knowledge of organization behaviour the managers can
explain the overall functions of the business to their team members which can assist them in
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