Maintaining Cultural Diversity in Multicultural Workplace

Organizational behavior is a crucial aspect of any organization's success. It involves understanding the factors that influence employee motivation, leadership styles, and cultural diversity. The assignment highlights the importance of maintaining fair work conditions, motivating employees, making ethical decisions, and considering gender and technology in organizational decision-making. Additionally, it discusses the impact of leadership style on employee behavior and the need for organizations to adapt to changing environments. Overall, the study of organizational behavior is essential for understanding how employees behave and how to improve organizational performance.

Running head: ORGANIZATIONAL BEHAVIOR
Organizational Behavior
Name of the student:
Name of the University:
Author note:

1ORGANIZATIONAL BEHAVIOR
Learning Outcome a.
Theories of Organizational behavior
Organizational behavior is the study of behavior of employees within an organization. It
is the study of behavior through varied viewpoints, including the behavior within the
organizations also with respect to the other organizations. Micro organizational behavior is
related to individual and group dynamics within an organization. The macro organizational
theory are those studies that are related to organization, industries and how the organization, the
strategies, structures and contingencies that guides the organization. The various aspects of
organizational behavior are, leadership, team building, ob satisfaction, motivation and decision-
making. The organizational behavior is also influenced by the culture of the organization, it is
although difficult to study the corporate culture of the organization.
It is very important to study the behavior of individuals that work in an organization,
studying the behavior of the employees helps the organization to know their employees the
factors that makes them happy, sad, satisfied and dissatisfied. Once it is known that what affects
the employees and their behavior, the motivating factors, and then it would be very easy to
motivate them and make the environment favorable for any particular behavior. Ensuring an
organizational culture that would be favorable for the desired behavior of the employees can only
be done if the organizational behavior of the employees is studied.
The behavior of the employees are determined and influenced by a number of factors, like
personality, perception, attitudes and values of the employees
Personality- The behavior of an individual is very much dependent on his or her
personality. Personality of an individual is set or characteristics that are different in individuals,

2ORGANIZATIONAL BEHAVIOR
it makes individuals different from each other; these characteristics are known as personality
traits. Some employees are introvert and some are extrovert. This difference affect the
interpersonal behavior of the employees, the extrovert generally have good interpersonal
relationship with other group members compared to the introverts.
Perception- Perception is defined as the
Leadership theories
Leadership is very important influencing the behavior of the employees of an
organization. The type of leadership style by an organization can determine the behavior and
attitude of the employees and the group dynamics. Three main types of leadership are used in
organization.
Autocratic leadership style- Autocratic leadership style is the style in which the management
does not involve the employees in the decisions making process. The decisions are mostly take
by the upper management, this type of leadership often leaves the employees unhappy because
they are not really satisfied because there is too much of dissatisfaction (Bolman and Deal
2017).
Democratic leadership style
This is a leadership style in which the employee participation is involved, employees are
encouraged to give their suggestions so that the organization can take decisions keeping in mind
the opinions of their employees. Practice of this management style builds a good relation
between the employees and the management. There are very less conflicts and dissatisfaction.

3ORGANIZATIONAL BEHAVIOR
Lassez fair
In this management style the decision making process or other activities are not interfered
by the supervisors and the management. Practicing this leadership style creates problems like
decentralization of power. There is controlling problems, it becomes difficult to monitor, lead
and direct the employees when this management style is adopted.
Learning outcome b
The issues that an employee can have in an organization
Employee attitude- The attitude of the employees towards work and the organization can often
become a reason for inefficiency of the employees and hence the production of the employees
can be reduced. The attitude of the employees might be based on a particular situation or it can
be innate to the employee.
Solution- The reason behind the employees is needed to be investigated, it might happen that the
attitude is due to particular situation then necessary steps will be taken for improvement of the
situation or the condition.
Conflict in groups
Conflicts in groups are one of the common issues of any organization, conflict occurs
when there is difference in opinion of the employees, conflicts in interest is also a common
problem in an organization.

4ORGANIZATIONAL BEHAVIOR
Solution- Conflict can be resolved with the help of communication, if the communication
channel is effective and there is good interpersonal relationship between the employees then
definitely, there will be less conflicts within the group members.
Cultural barriers
Organization are places where there is cultural diversity, often the cultural diversity
becomes hindrance, it might be due to language or culture, some employees might find it
difficult to work with the other employees from a different cultural background. These kinds of
issues are very common in an organization.
Solution- Cultural diversity should be maintained so that the employees do not find it difficult to
work in a multicultural environment. Cultural events are conducted so that the employees get the
chance to know the culture of other employees.
Fair work conditions
Often the work conditions of the employees are not fair, there is too mc of biasness, some
of the employees are favored more, this often leaves the employees bitter and becomes the cause
for employee turnover.
The work environment of the employees needs to be very fair and no employees should
be discriminated, biasness should not exist. There should be salary parity and the employees and
the appraisal of the employees should be done time-to-time (Luthans Luthans and Luthans 2015).

5ORGANIZATIONAL BEHAVIOR
Motivation
Motivation is one of the factors that affect the behavior of the employees and their
production. If the employees are not satisfied and are not motivated the will not perform better in
the organization.
The employees should be motivated, the leaders should make sure that the focus on each and
every employee and find out what motivates them, based on the findings the employee are
needed to be motivated (Miner 2015).
Ethical decision-making
Ethical decision-making, in an organization there are situations where one has to take
important decisions, some employees end p taking wrong and unethical decisions. Suppose in a
supermarket the employees is not informing the customer about a discount that has been allowed.
Suppose, there is an employee whose conduct is affecting other employees.
There should be ethical code that sold be communicated to the employees well in advance. There
should be ethical compliance sessions, where the employees are clearly communicated about the
consequence of their particular activities. Strict actions should be taken for misconduct in an in
organization.
Gender factor
There are scenarios we gender biasness becomes a major issue, men and women are not treated
equally. There is discrimination and salary parity is not there.

6ORGANIZATIONAL BEHAVIOR
There sod lot be a discrimination based the gender of the employees about sold be treated equal
ad there sold be parity in all terms whether it is salary or promotion or appraisal (Krosnick et al.
2014).
Problems because of Leadership
Often there is conflict between the employees and the supervisors, the reason behind the
conflict is the wrong leadership style used b the employees. The supervisors are often too rude to
their employees. This does not motivate the employees rather it discourages them (Jones and
George 2015).
The supervisors and the senior managers are required to use appropriate, management style, they
should use situational leadership, if they are too lenient on their employees even it would be a
problem as the employees would be taking advantage of this and controlling and directing would
become difficult.
Learning Outcome c
Current developments in organizational behavior
The organizational environment has changed and it is not similar to what it once used to
be, the change is because of the challenge in the thought process of the employees, there lot of
factors has influenced perception, this has changed their outlook. In the scenario of
globalizations, today employees have many options that are the reason the environment is very
competitive. There is lack of employee engagement and the numbers of turnovers have been
increasing as the employees look for better options.

7ORGANIZATIONAL BEHAVIOR
People are highly motivated by individual needs and desires; this often makes them self-
centered, they believe in individual and not team performance, this is not an appropriate for
organizational culture (DuBrin 2013).
Technology
Up gradation of technology has changed the pattern of the work of people; some of the
employees find it very difficult to cope with the change in technology. Technology has also
changed the process of communication, the methods of communication has changed, which has
facilitated the informal communication (Hogg and Terry 2014).
Ethical considerations
The competitive environment is continuously creating pressure on the employees and the
organization, employees often take certain unethical steps to secure a position or get promotion.
Apart from that, even the management at some situations motivates their employees to take
illegal or unethical steps for profit making. It can be said that ethical compliance has reduced
(Braver et al. 2014).
The competitive environment have created pressure o the employees, due too much work burden
the employees are stressed, stress affects the health of the employees negatively. It also affects
their organizational behavior (Bolman and Deal 2017).
Conclusion
Organizational behavior is very significant study for the success of any organization; its
study lets the organization know their employees better and the factors that affects the motivation
level of the employees. The scope of organizational behavior is very broad. Some of the factors

8ORGANIZATIONAL BEHAVIOR
if not taken care acts against the organization as it negatively influence the behavior of the
employees.

9ORGANIZATIONAL BEHAVIOR
References
Bolman, L.G. and Deal, T.E., 2017. Reframing organizations: Artistry, choice, and leadership.
John Wiley & Sons.
Braver, T.S., Krug, M.K., Chiew, K.S., Kool, W., Westbrook, J.A., Clement, N.J., Adcock, R.A.,
Barch, D.M., Botvinick, M.M., Carver, C.S. and Cools, R., 2014. Mechanisms of motivation–
cognition interaction: challenges and opportunities. Cognitive, Affective, & Behavioral
Neuroscience, 14(2), pp.443-472.
DuBrin, A.J., 2013. Fundamentals of organizational behavior: An applied perspective. Elsevier.
Hogg, M.A. and Terry, D.J. eds., 2014. Social identity processes in organizational contexts.
Psychology Press.
Jones, G. and George, J., 2015. Contemporary management. McGraw-Hill Higher Education.
Krosnick, J.A., Presser, S., Fealing, K.H., Ruggles, S. and Vannette, D., 2015. The future of
survey research: challenges and opportunities. The National Science Foundation Advisory
Committee for the Social, Behavioral and Economic Sciences Subcommittee on Advancing SBE
Survey Research. Available online at: http://www. nsf.
gov/sbe/AC_Materials/The_Future_of_Survey_Research. pdf.
Luthans, F., Luthans, B.C. and Luthans, K.W., 2015. Organizational behavior: An evidence-
based approach. IAP.
Miner, J.B., 2015. Organizational behavior 1: Essential theories of motivation and leadership.
Routledge.

10ORGANIZATIONAL BEHAVIOR
Pinder, C.C., 2014. Work motivation in organizational behavior. Psychology Press.
Scott, W.R. and Davis, G.F., 2015. Organizations and organizing: Rational, natural and open
systems perspectives. Routledge.
Stone, D.L. and Deadrick, D.L., 2015. Challenges and opportunities affecting the future of
human resource management. Human Resource Management Review, 25(2), pp.139-145.
Wagner III, J.A. and Hollenbeck, J.R., 2014. Organizational behavior: Securing competitive
advantage. Routledge.