The report discusses the key components of effective team management in organizations and addresses the issues faced by a team leader. It explores techniques to resolve team issues and implement effective team development theory. The learning outcomes and questions and answers related to the case study are also provided.
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Running head: ORGANIZATIONAL BEHAVIOR Organizational Behaviour Name of the Student Name of the University Author note
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1ORGANIZATIONAL BEHAVIOR Table of Contents Introduction................................................................................................................................2 Case Background...................................................................................................................2 Scenario Relating to Case Study................................................................................................2 Main Issue..............................................................................................................................2 Techniques to Resolve Issues in Team......................................................................................3 Implementation of Effective Team Development Theory.........................................................3 Learning Outcomes....................................................................................................................4 Questions and Answers..............................................................................................................5 References..................................................................................................................................6
2ORGANIZATIONAL BEHAVIOR Topic- Key Components of Effective Team Introduction Case Background The report throws light on analyzing the different vital aspects which is beneficial in managing a capable team in the organizations. The case study will be discussing the elements which are related to the problems faced by me while working as a team leader in the previous organization wherein I worked for nearly four years. I worked in the team as the team leader, andfiveemployeesnamelyRobert,Bran, Ned,SansaandJeniferworkedundermy supervision. However, there were different issues which were faced by me while managing the team, and it affected the overall productivity of the group, and I could not manage to improve the morale of the employeesRobert, Bran, Ned, Sansa and Jeniferwho were working under me. According to me, I felt that the main issue which was faced by the team were the lack of proper leadership and strengths and weaknesses of teammates were not considered. Scenario Relating to Case Study Main Issue While working as a team leader, I felt that the team members were not happy with the working environment and it affected their morale. Due to the lack of communication, it led to inefficiency along with redundancies which created a lack of trust between the team members and me. Initially, the Jenifer faced different challenges such as the ineffective kind of communication which hindered them from working appropriately in such work culture. Our team had to submit a presentation within two weeks, and however, due to the inability of my leadership skills and lack of transparency in the group, we could not achieve the target (Anagnostopoulos, Winand and Papadimitriou 2016).In addition, Sansa was not able to cooperate with the team members which led to chaos and it affected the group productivity. There was a lack of cooperation from the different team members which negatively affected the group project. As a group, we faced various minimal conflicts that led to the issues which resulted in a negative performance of the team (Engelbrecht, Wolmarans and Mahembe 2017). Moreover, there were different cultural differences due to which it resulted in low engagement among the team members and it affected the success of the team as well.
3ORGANIZATIONAL BEHAVIOR Techniques to Resolve Issues in Team However, after the issues which were faced by the team, I tried to understand that communicationanddiversificationarethetwomainapproacheswhichshouldbe developed in the team as to gain success. My group faced various challenges at the beginning which was due to a lack of effective communication and transparency. However, I tried to resolvethebarriertocommunication,andthememberswereabletoworktogether excellently as well. As per my experience, I decided to conduct a meeting wherein I reduced the cultural diversity-related issues and tried to bring in transparency (Zuofa and Ochieng 2017). With theincorporation of the team building exerciseswherein the team members were able to open up their minds along with contributing their ideas in achieving the different goals appropriately (Aljuwaiber 2016). As per the literature, proper managementand leadership lead to the attainment of the goals. The strengths and weaknesses of the team members were known as it increased their morale and they performed well (Zoogah, Noe and Shenkar 2015). It is essential for the team members to learn on managing the diversity in the group to avoid different disagreements or future conflicts which can affect the growth of the team negatively. Implementation of Effective Team Development Theory With the help of the Tuckman’s Team Development Theory, the different approaches of handling the team can be achieved appropriately.I followed the various steps of the respective process in which it helped me in understanding the different concerns which are faced by the individuals in the team along with understanding the different ways which can help solve the same. With the help ofForming,I tried to understand the different mindsets of the individuals and I tried to make them clear regarding the various roles and responsibilities. As a leader, I played a dominant position to understand the concerns of the team members, and it helped me in solving the problems (Siakas and Siakas 2015). InStorming,I tried to manage the cultural diversity issues which helped me in understanding the team members belonging from different cultures, and it reduced the conflict among them as well (Rupprecht et al. 2018).
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4ORGANIZATIONAL BEHAVIOR During theNorming Stage,as a leader, I tried to mix up the team with team members from different cultures, and it helped me in reducing the conflicts, and I understood the strengths and weaknesses of the various team members appropriately as well (Grover and Furnham 2016). Furthermore,Performingis the other stage in which the team members understand the concerns of the different individuals, and it helped my team in reaching the goals. As a leader, I tried to delegate the tasks between them and my main concentration was on developing the team members (Mohanty and Mohanty 2018). Lastly,Adjourningis the last stage wherein the team members achieved the goals through managing the different tasks in an accurate manner and through building close relationships between one another (Lyubovnikova 2017). From the Tuckman’s Team Development Theory, I tried to manage the team as a competent leader who assisted me in understanding the concerns of the team members along with providing them with proper guidance to achieve the goals accurately. Learning Outcomes From the overall analysis of the reflective case study, it can be hypothesized that in every aspect of the workplace, the teamwork is the most crucial aspects which should be adopted by the different organizations and the employees as it will help complete and achieve the goals in an appropriate manner. Through the effective teamwork, it helps enhance the performance of the team members and the team members will be delivering what is required of them. The different challenges related to diversity such as communication barrier along with conflicts were resolved along with avoided which helped in maintaining cohesiveness in the team Tuckman’s Team Development Theory has been helpful in the achievement of the goals of the group, and I am thankful for the different commitment of the team members of the group appropriately as well. Through the utilization of the time and the way of communication assisted the team in achieving the goals and enabling the team members to succeed.
5ORGANIZATIONAL BEHAVIOR Questions and Answers Question 1- What were the main issues which were faced by the team leader in managing the team? There were few issues which were faced by the team leader in managing the team which included the lack of communication, leadership skills and the transparency among the team members. It was being noticed from the case study that the team leader was not capable enough in handling the issues faced by the team members and due to which it led to the failure of the team members who were working under the team. There was a lot of conflicts and tensions which arose in the group as there was a lack of innovation in the thinking of the team leader which affected the growth of the team negatively. Question 2- What are the different techniques which can be incorporated in improving the morale of employees and make the team effective? From the analysis of the respective case study, it has been seen and noticed that the team leader required to incorporate the conflict resolution training sessions and incorporate positive cultural diversity in the team that helped in managing the conflicts and it helped in positively meeting the team targets as well. However, with the help of the Tuckman’s Team Development Theory, the team members were able to resolve the different issues which were faced by them, and it improves their morale in performing the various activities accordingly as well.
6ORGANIZATIONAL BEHAVIOR References Aljuwaiber, A., 2016. Communities of practice as an initiative for knowledge sharing in businessorganisations:aliteraturereview.JournalofKnowledgeManagement,20(4), pp.731-748. Anagnostopoulos, C., Winand, M. and Papadimitriou, D., 2016. Passion in the workplace: empiricalinsightsfromteamsportsorganisations.Europeansportmanagement quarterly,16(4), pp.385-412. Engelbrecht, A.S., Wolmarans, J. and Mahembe, B., 2017. Effect of ethical leadership and climate on effectiveness.SA Journal of Human Resource Management,15(1), pp.1-8. Grover,S.andFurnham,A.,2016.Coachingasadevelopmentalinterventionin organisations: A systematic review of its effectiveness and the mechanisms underlying it.PloS one,11(7), p.e0159137. Lyubovnikova, J., Legood, A., Turner, N. and Mamakouka, A., 2017. How authentic leadership influences team performance: The mediating role of team reflexivity.Journal of Business Ethics,141(1), pp.59-70. Mohanty, A. and Mohanty, S., 2018. The impact of communication and group dynamics on teamwork effectiveness: The case of service sector organisations.Academy of Strategic Management Journal,17(4), pp.1-14. Rupprecht, S., Koole, W., Chaskalson, M., Tamdjidi, C. and West, M., 2018. Running too far ahead? Towards a broader understanding of mindfulness in organisations.Current opinion in psychology.
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7ORGANIZATIONAL BEHAVIOR Siakas, K. and Siakas, E., 2015. A contemporary team, process management model, to enhance multicultural and multidisciplinary virtual team performance.International Journal of Networking and Virtual Organisations,15(1), pp.65-79. Zoogah, D.B., Noe, R.A. and Shenkar, O., 2015. Shared mental model, team communication andcollectiveself-efficacy:aninvestigationofstrategicallianceteam effectiveness.International Journal of Strategic Business Alliances,4(4), pp.244-270. Zuofa, T. and Ochieng, E.G., 2017. Working separately but together: appraising virtual project team challenges.Team Performance Management: An International Journal,23(5/6), pp.227-242.