Organizational Behaviour in International Contexts

Organizational Behaviour in
International Contexts

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
LO1..................................................................................................................................................3
AC 1.1 Models of Organization Behaviour.................................................................................3
AC 1.2 Objectives of Hospitality Organization...........................................................................4
AC 1.3 Contribution of organisation structure in achieving objectives.......................................4
LO2..................................................................................................................................................5
AC 2.1 Performance of the Organization....................................................................................5
AC 2.2 Modification of organization structure to improve profitability.....................................5
LO3..................................................................................................................................................5
AC 3.1 Cross cultural Management Theory................................................................................5
AC 3.2 Emergence of cultural diversity concept.........................................................................5
AC 3.3 Models of cross cultural human resource management..................................................6
LO4..................................................................................................................................................6
AC 4.1 Emerging functions of international human resources....................................................6
AC 4.2 Importance of leadership and management skills in hospitality sector...........................7
AC 4.3 Models for motivation and team work in hospitality industry........................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Organisation behaviour can be elaborated as the human behaviour in the organizational
structure of a company. Organization behaviour sets the link between human force and the
organization. In this report Intercontinental Doha in Qatar is taken as an organisation.
Intercontinental Doha is a luxury Five star hotels located in Doha, Qatar. The hotel is owned by
Gulf Hotels Company WLL and the hotel is managed by Intercontinental Hotel group. In this
report all the description related to the organizational behaviour will be elaborated in brief. This
report also analyse about the performance in international context. All the development in human
resource management will also be reported in this report.
MAIN BODY
LO1
AC 1.1 Models of Organization Behaviour
Autocratic Model: Autocratic model is largely functions based on the strength, power and
formal authorities of the senior management in the organization structure (Shamim, Cang and
Yu, 2019). In such an organization structure all the senior management controls the entire work
force in the organization with the support of formal authorities that are sufficient to complete all
the operational tasks of the organization.
Custodial Model: Custodial Model more emphasis on the employee securities and its associated
growth in the organization. The company management provide maximum possible benefits to its
work force to give the proper amenities and also to improve the standard of living of all the
employees.
Supportive Model: Supportive model is more based on the leadership approach in the
organization. The hotel management try to improve the leadership skills in all its employees with
the supportive model structure. This model emphasis more on leadership development rather
than focus on control and authorities related to the daily operations of the hotel.
Collegial Model: Collegial model encourage the team work in the organization structure.
Collegial Model enables all the employees of the hotel to work as the team and conduct all the
operations with the support of all the employees in the hotel (Xu and et.al.,2018). Big hotels
apply this model to improve the work efficiency in the operations of the hotel. Management of
the Intercontinental Doha also follow the practice of Collegial model to improve the working
culture of the organization.