Organizational Behaviour: Motivation and Communication in Tesco plc

ORGANIZATIONAL
BEHAVIOUR

EXECUTIVE SUMMARY:
The following report is on organizational behaviour in the context of one the United
Kingdom's biggest food retailer companies named Tesco plc in which is used for the purpose of
defining and describing the chosen topics of motivation and communication. It will contain a
comprehensive description of the selected Tesco organization in conjunction with what kinds of
organizational behavioural management (OBM) practices it follows and how it constitutes a
significant element in the workplace environment. The reader will come to know about certain
organizational theories, problem identification with solutions, and a critical evaluation of both
the topics in relation to and opposite from each other through comparing and contrasting. The
research study will discuss how the motivational and communication theories impact
organizations. The report will also include a primary research along with defining its tools,
selection process, implementation methods, and analytical findings. It will conclude with
justified recommendations.

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................4
MAIN BODY...................................................................................................................................4
Topic 1 – Motivation...................................................................................................................4
Topic-2 Communication..............................................................................................................6
Importance of communication.....................................................................................................7
Communication Theory...............................................................................................................7
Theory in context to the organization..........................................................................................8
Problems faced in the organization-............................................................................................8
Offering suitable solutions by comparing and contrasting the ideas...........................................9
Primary research findings............................................................................................................9
Evaluation-...................................................................................................................................9
Recommendations-....................................................................................................................10
CONCLUSION..............................................................................................................................11
REFERENCES................................................................................................................................1
APENDIX........................................................................................................................................2

INTRODUCTION
Organizational behaviour refers to the way of how people working in an organization
should interact with one another. It is basically a study of the human behaviour which aims to
meliorate the theory of organization (Buchanan, and Huczynski, 2019). Organizational behaviour
becomes an important factor as it develops an understanding between the employees at a work
place and help them in developing better relationships. There are also two most important factors
under the organizational behaviour namely: Motivation and Communication, that contributes the
most in making an environment of an organization healthy (Wilson, 2018). Where,
Communication is sharing of important and mandatory information to one another in the
workplace and is the key of success in an organization, motivation on other hand, is the factor
that contributes to the communication as it is the act of encouraging the people at a workplace to
achieve the goals efficiently and effectively (Nuckcheddy, 2018). Both these factors work hand
in hand and play an important role in the organizational behaviour. Tesco is an international
British brand, which deals in general merchandise and groceries. The brand is the 9th largest
retailing brand when it comes to the highest revenue generation. This report will comprise the
concepts such a motivation and communication related to the organizational behaviour, an
understanding of the theories, identification of the problems in the organization and, derivations
and evaluations of the solutions for the cause. Lastly the report also provides an executive
summary.
MAIN BODY
Topic 1 – Motivation
The term motivation can be defined as a behavioural virtue or trait that plays an integral
role in almost every field. In the workplace scenario of business organizations motivation is
considered as a key element in upholding and maintaining the professional standard requirement
of the company by keeping its working staff and employees happy, satisfied and committed.
Motivation means the encouragement of individuals in both intrinsic and extrinsic manners in
order to boost their morale to work and give their best outputs to themselves and to the
respective company as well. Through this people get a reason to give in their best efforts.
Importance of motivation
Motivation as an organizational virtue is extremely important as it helps in an allover
development of both the individuals and their skills that result in less employee turnover, better