organizational behaviour - HRES 1101

ORGANIZATIONAL BEHAVIOUR
Definition
Organizational behaviour is a field of study which deals with way people within an
organization set up relates to each other in accomplishing the set organization goals.
Determinants of behaviour in organization
people
• People-these includes the human resource within the organisation which joins their
efforts in accomplishing the set goals of the organisation.
• They determine the behaviour type to be adopted within an organisation according

Consideration
• These relates to a situation where other groups of individuals are considered special than other
members in the organisation by either the management or supervisors.
• Such practices creates enmity between workers in organisation hence resulting to hatred among
the staff thus hinders them to work as a team with one common goal.

Technology
• These are the new production and communication devices adopted by the
organisation to better their means of production and also to produce efficiently
• They influence human behaviours within the organisation in their adaptability and
acceptance by the working team in the organisation
• Employees can either adapt to the newly introduced technology or collectively
decides to boycott its implementation following its impacts on the workers in
production process.

Organizational behaviour skills
Communication skills
• These refers to personal skills and ability to transfer information from one source to the users
• It influences organizational behaviour since the organizational set goals needs to be regularly
communicated by the management to the staff members.
• These skill will impact the behaviours of the workers either positively or negatively depending
on the manger`s communication skills to convince or pass an information to the staff
members.

Interpersonal skills
• Interpersonal skills are skills within an individual in the organization which determines
his/her behaviours in relation with people within the organization.
• Such skills will determine ones behaviour in the organisation which will affect the
behaviour of other staff in the organisation towards some task assigned by the manager or
supervisor to them. (Pinder, 2014, pg. 456).

Motivation skills
• This is a way of appreciation to a group of people in the organisation and encouraging them to
improve on their assigned duties.
• Motivation in an organization is very important since it boosts the morale of the working staffs to
continue with their work. This can be done through rewarding them as a sign of appreciation to
the staff members.
• It positively influence workers behaviours in performing their assigned duties as these will
impact their output positively.

Challenges in organizational behaviour
Improving peoples` skills
• Improving on workers skills in order to meet the current changing production
techniques has imposed a bigger challenge to managers since many workers are not
willing to learn and not welcoming the idea of change in the organization.
• These has resulted to mixed behaviours within the organization thus hinders team
work. (Miner, 2015, pg. 123).

Empowering staff
Staff empowerment entails improving the employee`s welfares like providing of
educational bursaries for staff`s families or medical cover for the staff.
• These action has become a major challenge due to its high cost in empowering
which the organisation cannot afford to support.
• Organizations also may lack proper legal way of empowering its employees.

Level of organizational behaviour Analysis
Inter group level
• These entails intergroup behaviours in the organization and relations like:
 Group conflict
 Group cohesion
Leadership
 Communication.

Organizational level
• It entails organizational analysis such as:
1. Organizational culture
2. Cultural diversity
3. External environmental forces
4. Inter organizational cooperation.

References
Miner, J.B., 2015. Organizational behavior 1: Essential theories of motivation and
leadership. Routledge.
Pinder, C.C., 2014. Work motivation in organizational behavior. Psychology Press.