Organizational Behaviour unit 12 - Tesco Plc Assignment

Organizational
Behaviour unit 12

Table of Contents
INTRODUCTION...........................................................................................................................1
PART A...........................................................................................................................................1
P1 Impact of the organization culture, politics and power that influences the individual, team
behaviour and performance..........................................................................................................1
P2 Determining the Maslow's and Herzberg's theory of motivation which enables the
achievement of the organizational goals......................................................................................3
PART B............................................................................................................................................6
P3 Things which makes an Effective team as compared to the ineffective team of the
organization..................................................................................................................................6
P4 Concepts and philosophies of organizational behaviour........................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Organizational Behaviour is the study of the human behaviour within the business which
is aimed at satisfying both the individual as well as group performance. OB also helps in
predicting the controlling the human behaviour. This study will be based on understanding the
organizational behaviour within Tesco Plc. Tesco Plc is a British Multinational General Retailer
company which generates high revenue. The report will also create complete understanding
about the use of politics, culture and power within the organization which influences individual
as well as group of employees.
In addition, Motivational theories are also explored which leads to satisfaction of the
workforce and results in the positive work environment. This study will also help in developing a
complete understanding about building the effective team as opposed to the ineffective team
which may leads to the reduction of the productivity. Along with this various Philosophies are
also described which helps in improving the organizational behaviour within the company.
PART A
P1 Impact of the organization culture, politics and power that influences the individual, team
behaviour and performance
Tesco Plc is a general merchandised retailer company which deals with the variety of
diversified products which includes the household goods, clothing. Tesco was founded in 1919
by Jack Cohen in Hackney London. as a group of Tesco have also developed the neighbourhood
convenience shops which lay emphasis on higher margin products such as sweets, crisps,
chocolate, biscuit, fizzy drinks, processed food etc. Tesco's core purpose or Mission is to be
champion for the customers, helping them to enjoy a better quality of life and easier way of
living. A Vision is an inspirational view of where the business wants to be which allows the
organization to gain the customer as well as employee's supports (Miner, 2015). Its vision
Guides the direction of the organization and assures the creation of the effective strategic
decisions. The main objectives of the Tesco is to deliver the good quality of products with the
reasonable prices.
In addition, Tesco performs the diversified operations so it is very important to maintain
the workforce of the company in the form of managing and controlling the OB at workplace. So
culture, Politics and power plays the important role in influencing the behaviour of the individual
as well as group within the organization. Such influences are explained below:
1

INFLUENCE OF CULTURE AT WORKPLACE
It can be termed as the beliefs, assumptions, values and ways in which employees interact
with each other which contributes towards the unique social and psychological environment
(Borkowski, 2016). Organizational culture affects the way individual and group interact with
each other, with clients and with stakeholders. According to the Charles Handy's cultural
Classification, organization can be divided into four types of culture that is Power, Role, Task,
Person.
Power culture mainly focuses by providing the power to a few individuals within an
organization. The individuals who holds the power are involved in the decision making of the
firm. Role Culture mainly based on the rules in which allows the individual to control and
manage the employees on the basis of the role assigned to them in an organizational structure.
Task Culture is generally formed according to the formation of any team in order to address the
specific problems or project (Podsakoff, MacKenzie and Podsakoff eds., 2018). This culture
determines the team dynamics with the right mix of skills, personality and leadership which
leads to the incredible, productive and creative results. Person Culture can focus towards the
individual as every employee see themselves as a unique and superior to organization. This tends
to improve the individual performance and hence contributes well to the main objectives of the
organization.
Tesco Plc follows the task and power culture at their workplace which allows the
employees to follow the instructions and commands circulated by the higher management
authority people. Also, Tesco Plc uses the Task culture in order to form the effective team which
is developed to carry out particular task of the organization which supports the company in
achieving the higher sales and huge profitability. Culture at the workplace may influence the
individual as a well as group of the employees which may be in a negative or a positive way.
For Example, If the company uses the strict policies and rules, this may derives the strict culture
at workplace. So such environment may derives dissatisfaction or demotivation among the
workforce of the organization. It may effects the individual performance and therefore it results
in the minimised productivity and hence effect on the long term profits of the company.
INFLUENCE OF POLITICS AT WORKPLACE
It can be considered as the use of roles and responsibilities negatively at workplace.
Politics are aimed at achieving the changes that benefits the organization or individuals within it
2

(Van Knippenberg and Hogg, 2018). This may promotes the favouritism within the Tesco Plc.
Politics at the workplace may be categorised into various different types such as Personal,
decisional, structural and organizational change. This may promotes unfair decision at Tesco.
Therefore, it influence the negative behaviour of the employees within the firm. Politics at
workplace can be categorised into various types such as:
 Gossip Hound are types of politics in which the employees are involved into the gossip
about the business functions or the colleagues. It influence the behaviour of the individual
at tesco.
 Credit thief Politics can be determined as the person who takes all the team credit
individually. This demotivate the team members of the within the tesco.
 Flatterer is the kind of the politics in which the people may influence higher
management people in order to get the work done or hold the decision-making power.
 Advisor is the kind of politics in which two employees interact with each other and
obtains the advises which may be negative influence the behaviour or positively influence
the behaviour of individual.
INFLUENCE OF POWER AT WORKPLACE
It can be determined as the ability to influence the change within an individual or group
in some way. This may leads to the negative or positive behaviour of the employees at
workplace. Power is generally present in the hands of those who holds the higher position or
authority. Higher management people may take unfair or unequal treatment of the employees
positioned at same level.
For example, the employee belongs to the higher management authority may exploit the right of
the individual employee who has less power due to the personal grudges. So this may influence
the productivity and performance of the individual (Vasu, Stewart and Garson, 2017). Thus, due
to the lack of productivity and ineffective performance group gets largely impacted which makes
the ineffective team within the organization. Power at workplace can be distributed among
various categories such as:
 Legitimate power is mainly hold by the superiors of the Tesco who are engaged in
decision making and have higher authority to manage business.
3

 Motivating power can be termed as the power which is possessed by the leader and in
order to motivate the performance of the employees by satisfying their needs. Incentive
policy and rewards help them comes under such types of power.
 Expert power can be obtained by an individual who has a expertises knowledge within a
particular field within the Tesco.
Hofstede's six cultural dimension cultural model is developed by Geert Hofstede. It
helps in describing the effect of the society's cultural behaviour. Such Six factors included within
the Hofstede's cultural dimension are as follows:
Power distance:This dimension mainly focuses towards the power distance index which lets the
employee to easily accept the unequal distribution of the power within the organization.
Individualism vs Collectivism: individualism helps in understanding the type of society which
have loose ties and cannot dependent on their families such countries which follow individualism
culture are UK, US etc. However, collectivism concept mainly allows the organization to
understand the culture in which the society is maintains the tightly interrelated relationships.
Masculinity vs Femininity: Masculinity can represents the strength, dominance, assertiveness
and egotism. However, the feminine society may represents the traditional thoughts,
conventional traits, supportive, caring and relationship oriented.Uncertainty Avoidancesome of
the areas consists of the society in which the people cannot resists in the uncertain situations. In
order to identify the cultural differences across the international lines allows the organization to
get beliefs that they get through the uncertain situations soon. Long term Vs short term:
Orientation and indulgence vs Restrain: This allows the people to view the adaptation,
circumstantial and pragmatic problem solving as one of the important thing.the society which
allows the citizens to enjoy the life according the the own principles have more advanced
perspective of the people within the society. However, restraints is concerned with the restriction
on the citizens regarding the gratification of needs
Overall influence of culture power politics in Tesco
Politics is generally performed by the higher management employees in order to take the
decisions regarding the lower management staff members. This may creates the negative as well
as positive impact on the workforce of the company. On the other hand, it can be concluded that
politics impact on the productivity and performance of the individual which in turn makes the
4