Organizational Communication: A Reflective Essay

This reflective essay discusses the importance of organizational communication skills and how it helps in improving communication skills in personal and professional lives. It also highlights the impact of communication gap in organizations and suggests ways to overcome it. The essay provides insights on different communication methods used in organizations and how they can be used effectively. The author also shares personal experiences and recommendations for improving communication skills in an organization.

Reflective essay –
Organizational
communication
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I have gained knowledge on the organizational communication skills that helped me in
improving my communication skills in both personal and professional lives. The organizational
communication skills helps me to understand the behavior pattern in between an organization.
All these learning methods from this course helps me to develop my communication skills in the
organization (Bisel, Barge, Dougherty, Lucas, & Tracy, 2014). I have seen that if communication
gap is present in between the members of the organization then the company faces many
problems in the market. This communication issues mainly takes place in the international
organization this is because due to the present of different cultural people in the company. For
this reason organization communication skills should be helpful for me to understand the
behavior of the people in an organization and with this skills I can improve myself in the future.
This course gives me an idea that in an organization communication is the main factor that
makes the growth of the firm in the market. Since lack of proper communication can create a
huge losses to the company as well the employees also faces many problem due to such problem.
The communication issues in between the employee mainly arises due to lack of proper
communication skills and this occur because the manager could not listen properly to their team.
For this reason I have recommended that meeting should be arranged once in every month so that
the employee can share their ideas and opinions and thus the communication barriers can
reduces.
Along with this, I have also suggested that maintaining a friendly relationship with the
employees the communication pattern in an organization should be improved. I have learned that
maintaining a good relationship with the employees the communication gap will be reduced and
the worker will eagerly tell me their problems without any hesitation (Tracy, & Donovan, 2018).
Apart from this, I have also gained knowledge about the fact that if a good behavior is
maintained in an organization then everyone will praise me and along with this my team does not
face any hesitation while interacting with me. They can share their thought and opinion easily
with me and this will be helpful for me as well as the organization also gets benefited by this
strategy. This course helps me to understand the communication behavior in an organization and
how it causes the problem in the organization and knowing all this I should improve my
communication skills towards an employee so thus the problem discussed in the course should be
reduced. Apart from this, I have also seen that most of the people possess fear while interacting
with a person in the organization (Karanges, Johnston, Beatson, & Lings, 2015). This fear has
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arisen due to the lack of commutation or by hesitation. According to my opinion, the most
common cause of arising this hesitation is the lack of confidence and the person think that
nobody will pay attention to him while he is interacting and for this reason, the person does not
interact properly with the manager as well as the team member of his group.
For this reason, proper conservation should be followed by the employee with the
organization so that the hesitation of the concerned person gets decreases. From this course, I
have gained a knowledge about how to overcome this type of situation in an organization. For
putting my thoughts in front of the manager I should make a proper idea of saying the right thing
so that the manager gets interested for interacting with me and thus my hesitation while talking
to others will decreases (van Osch, Steinfield, & Balogh, 2015). Along with this, I have seen that
non-verbal communication is quite helpful for a person to decrease any communication issue in
an organization. This type of communication will increase the confidence among the person
working in the organization and they can share their thoughts and opinions easily with their team
members and also put forwarded their ideas in front of the manager too. Thus the fear and
nervousness while talking to the other people will be decreased not only in the professional life
as well as in the personal life too. Another strategy that I have learned from the course that
maintaining proper eye contact with the employee in the organization also decreases the fear and
anxiety (Stephens, 2017). I have seen that most of the people possess fear while interacting with
their superior in the organization. This must be a gesture of respect to some people but other than
that all other employees possess fear while interacting with their head. For diminishing this fear
the manager should arrange a meeting where all of the team members have to interact and share
their ideas in front of everyone and this is the method by which this anxiety should decrease.
On the basis of this course, I have gained that the communication pattern of a single
person in an organization is different towards their team members and on their superiors (Salem,
& Timmerman, 2017). They maintained a good relationship towards their superior while this
person does not listen to their employee properly for any purposes. On the other hand in case of
international company varieties of employees are present belonging to different cultures. Thus a
communication barrier will arise from interacting with this type of people in the company. Their
language, the ascent is different from that of the other employee and this cause a problem while
interacting with the other workers as no one can understand their ascent properly and the leader
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also faces problem while interacting with them. Due to this not only the cross-culture people
faces problem as well as the organization also faces many problems with this issue (Garner et al.,
2016). To diminish such communication gap the company should hire a person who can
understand the ascent of the cross-cultural people and the manager of the company should
arrange the meeting once in a month so that every person can interact easily with each other. On
the basis of my point of view, communication is defined as the chain from which an organization
can move from top to bottom or lack of proper communication also ruin the company too.
Mainly in an organization, interpersonal communication takes which means the exchange
of information and transmission between two peoples (Winkler, & Zerfass, 2016). Although in
an organizational communication the exchange of transmission and information takes place
throughout the hierarchy level. For maintaining a proper interaction with the leader or manager
the employees should have to listen carefully to their team leader so that they can fulfill the
customer needs as well the company gets also benefited. Though communication is not a very
easy process in an organization because different people have different opinions and sometimes
thus conflicts arise in between the workers. I have seen that various types of communication
method that are used in an organization (Alvarez, Bauer, & Eger, 2015). They are face to face
communication method, communication through mail or fax, by telephone etc. Nowadays many
organization have used modern technology to communicate with the employees in their
organization (Deetz, & Eger, 2014). For such purposes, they made a group in the social media
where everyone can share their thoughts and opinions for the better growth of the firm. Apart
from this e-mails or linked internal communication system is also used for communication
purposes. With the help of such innovative method of communication, the organization gets
benefitted and their understanding between the employees hence increases.
This type of communication is referred to as the internal communication method that
mainly takes place between the employees in the organization (Jiang, & Men, 2017). Along with
this, I have also gained a knowledge of the external organizational communication. An external
organization communication means the communication between the organization and those
outside the organization and this may include customers, suppliers, distributors etc. In case of
any e-commerce industry their main motive is to convince the customer for buying their product
and thus the organization employees have to maintain a good communication with them so thus
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the consumer gets attracted by the product and hence the company growth increases.
Furthermore, I have seen that a proper communication behavior in an organization can motivate
the employees to work better for the organization as well the misunderstanding level in between
them also decreases (Sotirin, 2014). Along with this, the organization has to encourage the ideas,
opinions, and suggestions of the workers regarding the product so thus the conflict between the
superior level and the inferior level should decrease. Moreover, these organization
communication skills help in growing my knowledge about how to behave with the employee in
the organization.
This information will be helpful to me in improving my knowledge of communication
skills and by this, I can achieve my career goals in the future. With the help of this course, I also
gained knowledge on how to interact with another person apart from any organization. Yes, I
have evaluated the change in my think levels regarding the use of the communication processes
while interacting with other people in different situations. I will achieve my career goals with
the effective use of the communication skills in an organization. Although I have learned that
proper communication skills must be present in an organization so that the company does not
face any problem and their business growth also increases in the market. The information that I
have achieved from the lecture helps me to increase my organization communication skills and
all this idea helps me to achieve my goals in the future. Moreover, the organizational
communication concept will help in enhancing performance in my future jobs.
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Reference
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