Organizational Culture and its Impact on Employee Motivation: A Case Study of Tesco

Table of Contents
INTRODUCTION...........................................................................................................................3
Secondary research..........................................................................................................................3
Identify its culture in line with a theoretical model of your choice........................................3
Explore how culture improves organizational effectiveness with a focus on communication4
Evaluate the role of culture on employee motivation Maslow theory....................................5
Evaluate how the company could use the culture of the organization to further enhance its
success....................................................................................................................................7
Primary research..............................................................................................................................8
Interpretations.........................................................................................................................8
Conclusion.....................................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Organizational culture is defined as collection of expectations, values as well as practices
which provide guidance and inform team members. This affects different business aspects and
help in aligning the employee behavior at workplace. Culture is one of the key advantage for
attracting talented people in the organization (Elsmore, 2017) . This report includes secondary
and primary information on the basis of organizational culture. There is explanation of Handy’s
culture model, Maslow motivational theory and communication model of organization. The
company considered in this report is Tesco. This is a British retailer which was started by Jack
Cohen in 1919.
Secondary research
Identify its culture in line with a theoretical model of your choice
As stated by Al Saifi (2015), organizational culture is defined as the power way for behaving
within the company. It consists of shared values and beliefs which are established by leaders.
These are communicated and reinforced by different methods. This provides help in shaping the
employee perception and behavior. Organizational culture directly impacts leadership behavior
and communication style of the company. The concept of organizational culture is explained
using Handy’s model of culture –
 Role culture – According to this type of organizational culture, main focus is on job
oriented and bureaucracy in the organization. In this type of culture, employees want
security and stability. This is known for obligations, rules, procedures and agreements.
 Power culture – According to this factor of model, power is linked with the person who
has authority to take decisions for the organization. These are the individuals who have
special privilege at workplace (Maitland, Hills and Rhind, 2015). The managers of Tesco
come under this category and they delegate responsibilities for other employees.
 Person culture – There are few organizations where employees think that they are
important than the organization. People are more concerned regarding their own self and
in such a culture employees have to suffer a lot.
 Task culture - In this type of culture, different teams are formed for attaining targets or
solving critical problems. There are people who have common specializations and

interests can come together for forming a team and completing the assigned task (Cropley
and Cropley, 2017). This helps Tesco to complete projects in specified time.
Figure 1Handy model of organisational culture
Explore how culture improves organizational effectiveness with a focus on communication
Organizational culture influences communication at workplace. There are internal belief
systems regarding communication that affects the way people are talking and communicating.
An effective communication is important for Tesco managers for performing different functions
like planning, organizing, leading and controlling (Fu, Chou, Chen and Wang, 2015). This serves
as foundation for planning whole project and complete it on time. Managers devote their time of
communication with superiors, customers, colleagues, etc. where there they need to have
effective communication. It promotes motivation by informing as well as clarifying employees
regrading tasks that are to be done. Attitude of employees is affected by the way communication
is managed within a company. The model of communication is mentioned below –